Best Western Plus Plaza Hotel

Best Western Plus Plaza Hotel

traveler_photos_ffffe986 (756)
room_amp_suite (532)
Breakfast Room at the BEST WESTERN Plaza Hotel
phototagging_dining (83)

View prices for your travel dates

Contact accommodation for availability.
There are similar hotels available.
View all

About

4.0
#8 of 36 hotels in Long Island City
3.9 of 5 bubbles
Location
4.1 of 5 bubbles
Cleanliness
4.1 of 5 bubbles
Service
4.2 of 5 bubbles
Value
At the Best Western Plus Plaza Hotel you're sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Plaza Hotel will stand out among other hotels in Long Island City,NY. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Best Western Plus Plaza Hotel will provide you with the superior customer service that you are used to at any Best Western hotel.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Children's television networks
Taxi service
Business Center with Internet Access
Baggage storage
Parking
Wifi
Breakfast available
Breakfast buffet
Kid-friendly buffet
Vending machine
Newspaper
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Flatscreen TV
Hair dryer
Iron
Wake-up service / alarm clock
Refrigerator
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English, Spanish, Hindi

Location

3934 21st St, Long Island City, NY 11101
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 77 out of 100
77
LaGuardia Airport
6.1 km
Teterboro Airport
14.6 km
21st St
3 minNew York City Subway
38 Restaurants
within 0.5 kilometers
5 Attractions
within 0.5 kilometers
3,072Reviews182Q+A100Room tips
Traveler rating
  • 1,312
  • 1,232
  • 355
  • 81
  • 92
Time of year
Traveler type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
jaywarriuk wrote a review Jan 2020
4.0 of 5 bubbles
We had a great time at this hotel and didn’t have any problems while we stayed here. The few minor things that stopped us giving 5 stars here was the noisy heater in the room, the slow elevator and the plastic everything used for breakfast.

The heater was good, the fan was just very loud as it turned on. We tried setting it to low but it was just as noisy as it was on high or auto. It Wasn’t a problem as we just left it off when we slept.

The elevator being slow was only a problem really at breakfast which cant really be helped. You just had to wait up to 10 mins sometimes for the lift at busy times.

Breakfast plastic was the most shocking thing for me. I have no problem using plastic plates, cutlery, cups, bowls, etc, but everyday this hotel must throw away so much plastic. This is terrible for the environment! The hotel even has the environment signs in the bathroom about hanging towels on the rack to re-use, and a sign to put on the bed to re-use bed sheets. This just seems a waste of time when the hotel buys and throws away massive amounts of plastic daily! After reading through other reviews, people have been mentioning this to you for over a year and you have still done nothing about it. Please scrap the use of single use plastic for breakfast!

Apart from these things, the room was very clean, the staff were exceptionally helpful and friendly. We were able to check into our room at 12pm even though it says 3pm online. Breakfast was very good, a good amount of choice. It did get very busy but we were there at a busy time of year. The shower was good, bed was very comfortable and huge! Plenty of space in the room. Was able to hear the traffic outside which if you’re a light sleeper, could be a problem. Its close to the 21st street queensbridge subway station (f line) which is a few stops from manhattan and easy to get too and from jfk airport via jamaica.
Read more
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mustafah S, General Manager at Best Western Plus Plaza Hotel
Responded Jan 8, 2020
Our number one priority is our guests, and I am glad that shown through during your stay. I also appreciate your feedback regarding the hotel. We are always looking for ways to improve, and we will look into potential solutions. We are dedicated to improvement. We hope to welcome you again in the future. Mustafah Syed General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Joey M wrote a review Feb 2020
5.0 of 5 bubbles
We were in NYC for the first time and had a lovely time in this hotel! Breakfast was really good, well organized and Sultana - the hotel employee bringing food as well as keeping everything neat and tidy during breakfast - was really sweet to us. Would come here again, hotel has a very good location very close to subway and Manhattan. The rooms are also very adorable. The bath is a bit shallow though, but that did not bather (ha-ha) us.😎
Read more
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mustafah S, General Manager at Best Western Plus Plaza Hotel
Responded Mar 11, 2020
I’m so glad you enjoyed New York City! We love making each stay fun and enjoyable. I’m glad you enjoyed our breakfast and location. I hope to see you again in the future. You are always welcome in the big apple. Mustafah Syed General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
RayVonArbys wrote a review Mar 2020
Offenbach
5.0 of 5 bubbles
Another enjoyable stay at this hotel. The room on the 9th floor had a magnificent view of Queensboro Bridge and Manhattan. The little extra charge for a room with a view is well worth the money. Room was clean and quiet. Breakfast quality could be improved, though there is a wide selection of breakfast items.
Read more
Review collected in partnership with Best Western
4.0 of 5 bubblesur_question.prompt.13
4.0 of 5 bubblesur_question.prompt.11
5.0 of 5 bubblesur_question.prompt.47
4.0 of 5 bubblesur_question.prompt.14
3.0 of 5 bubblesrd_userrating.prompt.12
4.0 of 5 bubblesuserrating.prompt.190
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mustafah S, General Manager at Best Western Plus Plaza Hotel
Responded Mar 25, 2020
There are some gorgeous views in the big Apple and I’m glad you were able to enjoy them. We always love to see our guests enjoyed their time here. We welcome you any time you are in the area. Mustafah Syed General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Emily B wrote a review Feb 2020
5.0 of 5 bubbles
This place really is a good deal, though I'm reluctant to tell the rest of the world about it as I go there frequently when I am in town! Staff really stands out, especially the people at the front desk, cleaning staff, and Sultana in the breakfast room, who is always attentive and makes sure you feel taken care of. If you can get a king room with a city view it is truly a killer view! Comfortable bed and pillows, very clean, large TV, homey. Neighborhood is not charming, but you are only a block and a half from the subway. Good local brewery a few blocks down.
Read more
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mustafah S, General Manager at Best Western Plus Plaza Hotel
Responded Mar 11, 2020
We love our regulars. Thank you for choosing our hotel countless of times. We are always happy to host you, and we hope you enjoy your time while you are staying with us. Thank you for taking the time to share your experience and we look forward to your next stay. Mustafah Syed General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sara I wrote a review Jan 2020
5.0 of 5 bubbles
Good service
This is our second stay in this hotel. We had a good experience staying at best western plus plaza. Ayman was really helpful and friendly; he came over our room late at night to fix the toilet, and I met him again in the morning for breakfast and he was really nice and friendly with all the guests. Overall, good experience. Thank you Ayman
Read more
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mustafah S, General Manager at Best Western Plus Plaza Hotel
Responded Jan 8, 2020
We love our repeat customers! I’m glad you were able to enjoy your stay again. Ayman is a fantastic addition to the team, and we don’t know what we would do without him. Thank you for taking the time to share your experience, and we hope we will see you again. Mustafah Syed General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Maria Fernanda M wrote a review Nov 2020
3.0 of 5 bubbles
“Great Breakfast”
My family and I stayed at this hotel for 6 nights during our visit to New York City. One big advantage is that breakfast is included in the hotel price and it was so delicious, great american food with lots of options. One thing I really liked is that the rooms were clean and the beds were very comfortable.
One bad point is the location. The hotel is outside Manhattan, the neighborhood is a little strange but the good point is that it is only two blocks from the subway station.
I highly recommend staying at this hotel because it is the best value for money you can get in New York City.”
Read more
3.0 of 5 bubblesur_question.prompt.11
3.0 of 5 bubblesur_question.prompt.47
4.0 of 5 bubblesrd_userrating.prompt.12
Room Tip: Ask for a Manhattan view
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Larry C wrote a review May 2022
4.0 of 5 bubbles
An Angel Named Jasmin
The vacation in this hotel has been so good, clean room with everything you need in your stay (they have also the smartphone battery charger adapter for outside US visitors) and a fantastic skyline of Manhattan visible from the window -but you cannot open it!
Great international breakfast for everyone -eggs and sausages for me 😋- but you won't find and kind of chocolate, sorry.
However, not all is perfect, here staff works too much because of lack of personnel, for example you will have to ask for clean towels at the desk everytime you want and they will give you clean towels always, but no one will change'em in your room. Here, I wanna spend some good words for Jasmin, the one who is in charge of serving breakfast: she is really tireless, in eleven days I stayed she hadn't had a single free day and despite all she always pleased every guest at every request, she really goes to bat for anyone!!!
Thanks a lot Jasmin, me and my fiancée spent eleven unforgettable days in New York City and you got better every single moment of ours, if angels existed for sure you would be one of them.
Read more
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Best Western Plaza Long Island City, Owner at Best Western Plus Plaza Hotel
Responded Jun 1, 2022
Dear Larry, Thank you for such a wonderful review. It is extremely important that all our guests have a comfortable and satisfactory stay. We hope that future guests find your review very helpful in choosing their next great accommodations. Come visit us again soon! Best Regards, Best Western Plus Plaza
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
fredcookiii wrote a review Mar 2020
5.0 of 5 bubbles
Nice hotel
Hotel is nice and the rates are good. Sultana makes sure all the items on the free hot breakfast are refilled as needed. She is pleasant and professional each morning. We paid in advance to get a cheaper rate but decided to pay a little extra when we arrived to get a larger room.
Read more
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mustafah S, General Manager at Best Western Plus Plaza Hotel
Responded Mar 25, 2020
Thank you for choosing to stay with us. Larger rooms can sometimes make the difference during your stay. It sounds like you had a good stay and we hope to see you again soon. Mustafah Syed General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
NoriH wrote a review Feb 2020
5.0 of 5 bubbles
Great place to stay in for few nights.
Stayed here for a few nights...
Nice and helpful, the breakfast is great, they offer great quality food, unlike some cheap food you get in most other hotels. The rooms are clean and the beds comfortable.
Sultana was great, She saw we were leaving early morning at 5 am and offered to give us some take away breakfast. We very much appreciate the gesture from this nice lady.
There is a subway station nearby, and another one a bit further down the road. We had no problems getting back to the hotel late at night after spending an evening in Manhattan.
All in all - I can really recommend this hotel!
Read less
Read more
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mustafah S, General Manager at Best Western Plus Plaza Hotel
Responded Mar 11, 2020
Our complimentary breakfast is a guest favorite and I am glad you enjoyed it too. We work hard to make sure that each guest has a fantastic stay, and I hope the to go breakfast made your early morning better. If you are ever in the area again, we hope to see you. Mustafah Syed General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Natsuko M wrote a review Apr 2022
5.0 of 5 bubbles
status 2022
You might see unhappy reviews from previous visitors. I observed this hotel made a big effort to get back to normal from the covid dates, (it sounds like this is used as emergency shelter, like all other area hotels at some point based on the others' review)
First, the front entrance and lobby area has modern design interior with professional and friendly attitude staff. member. My room seems like renovated, new floor and clean wallpaper. all modern interior.
Comprementaly breakfast is resumed with hot egg/sausages. the breakfast room is run by a dedicated lady who keeps the items stocked throughout the breakfast time.
Overall, I do not have any complaint, I would definitely use this place again.
Read more
Review collected in partnership with Best Western
5.0 of 5 bubblesur_question.prompt.13
5.0 of 5 bubblesur_question.prompt.11
5.0 of 5 bubblesur_question.prompt.47
5.0 of 5 bubblesur_question.prompt.14
5.0 of 5 bubblesrd_userrating.prompt.12
5.0 of 5 bubblesuserrating.prompt.190
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Best Western Plaza Long Island City, Owner at Best Western Plus Plaza Hotel
Responded Apr 4, 2022
Dear Natsuko, Thank you for completing our survey regarding your recent stay at our property. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. Your health and safety remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative and ensuring our guests have a safe and comfortable stay. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 718-880-3853. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Stay Safe, Monika C Front Desk Manager Best Western Plus Plaza Hotel
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
fabiomazzarino wrote a tip Nov 2022
4.0 of 5 bubbles
"Early breakfast ensures that you can eat at the main saloon."
Read full review
Srikanta D wrote a tip Nov 2022
3.0 of 5 bubbles
"As for the price is good , if you can spend a little more then I suggest stay at Manhattan,it takes 35/40 min to go to Manhattan by cab"
Read full review
Nahar M wrote a tip Sep 2022
4.0 of 5 bubbles
"Rooms are in a good size."
Read full review
Lee_family_219053 wrote a tip Aug 2022
4.0 of 5 bubbles
"Book the rooms with Manhattan view and request for higher floor"
Read full review
Lucio76TR wrote a tip Jun 2022
1.0 of 5 bubbles
"Avoid the lower floors"
Read full review
Not the right property for you?
There are more places to choose from in the Long Island City area.
LOCATION
United StatesNew YorkQueensLong Island City
NUMBER OF ROOMS
119
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

BEST WESTERN PLUS PLAZA HOTEL - Reviews (Long Island City, NY) - Tripadvisor

Frequently Asked Questions about Best Western Plus Plaza Hotel
Which popular attractions are close to Best Western Plus Plaza Hotel?
Nearby attractions include Queensbridge Park (0.5 km), Vista Sky Lounge (0.5 km), and Brooklyn Boulders (0.3 km).
What are some of the property amenities at Best Western Plus Plaza Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
Which room amenities are available at Best Western Plus Plaza Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Plaza Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Best Western Plus Plaza Hotel?
Yes, paid private parking on-site and paid private parking nearby are available to guests.
What are some restaurants close to Best Western Plus Plaza Hotel?
Conveniently located restaurants include The Baroness, House of Thai, and Beebe's.
Are there opportunities to exercise at Best Western Plus Plaza Hotel?
Yes, guests have access to a fitness centre during their stay.
Is Best Western Plus Plaza Hotel located near the city center?
Yes, it is 0.5 km away from the centre of Long Island City.
Are any cleaning services offered at Best Western Plus Plaza Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Best Western Plus Plaza Hotel?
The staff speaks multiple languages, including English, Spanish, and Hindi.
Are there any historical sites close to Best Western Plus Plaza Hotel?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (7.8 km), World Trade Center Memorial Foundation (7.8 km), and Hamilton Park (6.6 km).
All Long Island City HotelsLong Island City Hotel DealsLast Minute Hotels in Long Island CityHotels near Best Western Plus Plaza Hotel
Things to DoRestaurantsFlightsTravel StoriesCruisesRental Cars