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3934 21st St, Long Island City, NY 11101-6122
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (743)
Room & Suite (482)
Dining (63)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 38 hotels in Long Island City
Location
Cleanliness
Service
Value
Travelers' Choice
This Place is Temporarily Closed. Welcome to the Best Western Plus Plaza Hotel, where guests will find friendly customer service and superior accommodations at an affordable price. Located just five minutes from public transportation to Manhattan this Long Island City hotel features well-appointed guest rooms with cable satellite television and free wireless high-speed Internet access. The Friendly staff at the BEST WESTERN Plus Plaza Hotel is ready to ensure a memorable stay in Long Island City
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Children's television networks
Taxi service
Business Center with Internet Access
Baggage storage
Parking
Wifi
Breakfast buffet
Kid-friendly buffet
Vending machine
Newspaper
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Safe
Iron
Coffee / tea maker
Refrigerator
Flatscreen TV
Hair dryer
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish, Hindi

Location

Full view
87Good for walkers
Grade: 87 out of 100
28Restaurantswithin 0.5 km
4Attractionswithin 0.5 km
3005Reviews179Q+A100Room tips
Traveler rating
  • 1,295
  • 1,209
  • 345
  • 78
  • 78
Time of year
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  • English
Popular mentions
l f wrote a review May 2021
1 contribution2 helpful votes
We used to stay in this hotel 4-6 times a year, every year, for the past many years. Will not be staying there again. Hotel is currently closed. They will tell you it is because of covid but I walked by it last week on a trip to the city. We stayed about a half mile from the Best Western. As I suspected, it is being used as a homeless men's shelter. The place, which was once a decent, lovely little hotel, was TRASHED. The windows are all broken out in the front (I was told due to many incidents with the residents.) I stepped into the lobby. So sad to see what has become of this place. They are getting paid good money by the city to do this but when they end that, this hotel owner is screwed. This place will need to be totally gutted to ever come close to being a nice hotel again. They dont want you to know this, Im sure, but I would never want to stay there again without knowing what has been going on there. Im so sad to see this, as my family and I have spent many lovely, memorable trips here. All good things must end, I guess. What a mess.
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Date of stay: May 2021
2 Helpful votes
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Adrian wrote a review Feb 2020
Krakow, Poland3 contributions3 helpful votes
Hotel's Favorite
Great place, high standard, and above all Sultana was extremely helpful and gave us positive energy for the whole trip. Breakfast was very tasty. Very good service. We had a great time there. Thank you.
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Date of stay: February 2020
Rooms
Service
1 Helpful vote
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Response from Mustafah S, General Manager at Best Western Plus Plaza Hotel
Responded 21 Feb 2020
We do have a high standard for our quality of service and experience for our guests and I’m so glad you found it to be worthy of a five-star review. Thank you for staying with us during your trip to New York, we hope to see you again soon! Best Wishes, Mustafah Syed General Manager
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Maria Fernanda M wrote a review Nov 2020
1 contribution1 helpful vote
My family and I stayed at this hotel for 6 nights during our visit to New York City. One big advantage is that breakfast is included in the hotel price and it was so delicious, great american food with lots of options. One thing I really liked is that the rooms were clean and the beds were very comfortable. One bad point is the location. The hotel is outside Manhattan, the neighborhood is a little strange but the good point is that it is only two blocks from the subway station. I highly recommend staying at this hotel because it is the best value for money you can get in New York City.”
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Date of stay: December 2019
Rooms
Location
Service
Room Tip: Ask for a Manhattan view
See more room tips
1 Helpful vote
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AJW1340 wrote a review May 2020
Brooklyn, New York1 contribution2 helpful votes
1)damaged my bumper trying to get in a blocked drive way to best western hotel visitors parking.it was blocked by big black pick up truck. I informed front desk ,she said she will call them to move but then change the subject to being where i parked because parking is reserved. Which later that spot (#1) i did not see anyone parked there).then told me my spot would be #6 which was blocked by another vehicle which was so practically in both spots .was told she coukd get them to move after she asked me if i can fit,there was no way i could so i had to move my car a 2nd time to park in the underground lot.2) the room was not to best western expectations of cleanliness. The table was dusty ,the remote was in a slip cover that stated fresh remote,but had dry food on it with finger prints on it. The toilet had a poop stain in it and dry poop on the seat. We are in a world wide pandemic with covid-19 this was truly unexpected and unprofessional. Also half used toilet paper in bathroom and the tissue box on counter was used tissue stuffed back into the box.No complimentary breakfast at all,not even pre wrapped for grave and go due to safety reasons of covid-19.3) i got 2 full size beds not queen size beds as i requested and required.I was also charge $25 a night to park my vehicle on property which is total of $50 on top of my bill but was not included in my receipt. Why should i be charged to park on property if im a paying customer that is staying for 2 nights 3 days.4)there was a disturbance in next room with very loud guest that woke me up at 2am first night.5) the second night that same room was another disturbance which the cops was on scene at 4am which is the time i was woken up the 2nd night.i called the front desk very upset and told me that he can change my room tomorrow.there is much more i can't fit here.
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Review collected in partnership with Best Western
Date of stay: April 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
2 Helpful votes
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bsloan325 wrote a review Apr 2020
1 contribution2 helpful votes
Very nice staff rooms are very clean , Bed is very soft and Comfortable rate of rooms is Affordable you can sign up for Reward Memberships which give you a Discount on your room you rent the front desk check in clerks are very helpful and very pleasant answer all your concerns
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Review collected in partnership with Best Western
Date of stay: April 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
2 Helpful votes
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PRICE RANGE
US$89 - US$229 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkQueensLong Island City
NUMBER OF ROOMS
119
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Frequently Asked Questions about Best Western Plus Plaza Hotel
Which popular attractions are close to Best Western Plus Plaza Hotel?
Nearby attractions include Queensbridge Park (0.5 km), Vista Sky Lounge (0.5 km), and Brooklyn Boulders (0.3 km).
What are some of the property amenities at Best Western Plus Plaza Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
Which room amenities are available at Best Western Plus Plaza Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Plaza Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Best Western Plus Plaza Hotel?
Yes, paid private parking on-site and paid private parking nearby are available to guests.
What are some restaurants close to Best Western Plus Plaza Hotel?
Conveniently located restaurants include The Baroness, House of Thai, and LIC Grill.
Are there opportunities to exercise at Best Western Plus Plaza Hotel?
Yes, guests have access to a fitness centre during their stay.
Is Best Western Plus Plaza Hotel located near the city center?
Yes, it is 0.5 km away from the centre of Long Island City.
Are any cleaning services offered at Best Western Plus Plaza Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Best Western Plus Plaza Hotel?
The staff speaks multiple languages, including English, Spanish, and Hindi.
Are there any historical sites close to Best Western Plus Plaza Hotel?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (7.8 km), World Trade Center Memorial Foundation (7.8 km), and Hamilton Park (6.6 km).