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I know it’s the the only hotel in Fulton, NY but it’s a disaster. The desk clerks were inattentive with the exception of the owner and never looked up to greet people. The hotel smells like musty cigarettes and the second story floors feel like...More
Thank Chad l
Response from fultonRedroof, General Manager at Red Roof Inn FultonResponded 4 weeks ago
Mr Chad L,
Thank you for taking time to tell us about your bad experience at the Fulton NY Red Roof Inn. I am very sorry that your experience did not meet your expectations, please accept my sincerest apologies.
At Red Roof, we strive to...More
I will return to this location. Rooms updated nicely. Looking forward to completion of updates around hotel. Restaurant is good value, friendly and fun place conveniently on location. Room doors, outdoor access to room from parking lot/outside should be updated. bathroom sink faucets need updating..
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Response from fultonRedroof, General Manager at Red Roof Inn FultonResponded 21 February 2018
The hotel was very reasonable and I was concerned coming from uk to a 2.5 .
Obviously ratings are different in USA
We had 3 adults staying in our room and we all said how comfortable it was ,
Breakfast was basic but plentiful.
Thank Wendy M
Response from fultonRedroof, other at Red Roof Inn FultonResponded 5 February 2018
Thank you and we
do hope to see you soon in the near future.
My expectations were low given the price, but the current owners have made some very nice improvements, and this was a great experience. We also appreciated how easy they made it to bring our pet. They made our holiday travel more pleasant and manageable than...More
Thank Chrissie W
Response from fultonRedroof, other at Red Roof Inn FultonResponded 29 January 2018
I have been to many, many hotels in my time, and without exaggeration, this is the worst. My room had exposed AC outlets, bathroom was disgusting, holes in the wall, room heater did not work, bed was lumpy. It felt like a slum. The breakfast...More