Subic Coco Hotel
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Dewey Avenue Portion of Lot-1 Subic Commercial and Light Industrial Park, Subic Bay Freeport Zone, Luzon 2222 Philippines
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About
#3 of 16 in Subic Bay Freeport Zone
Location
Cleanliness
Service
Value
Poco a Poco Hotel, a newly opened and an exclusive sanctuary for the discerning business and leisure travelers, groups, families and those who plan to spend most of their time of one of the tourist destination in the Philippines - Subic Bay Freeport Zone where you can enjoy the city's breathtaking sceneries an ideal place to stay during vacation. The ultimate lifestyle hotel for the 21st century.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Children Activities (Kid / Family Friendly)
Massage
24-hour security
Concierge
Parking
Wifi
Hot tub
Restaurant
Non-smoking hotel
24-hour front desk
Laundry service
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Room features
Air conditioning
Desk
Room service
Safe
Kitchenette
Refrigerator
Bath / shower
Complimentary toiletries
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Filipino
Location
Full view
65Somewhat walkable
Grade: 65 out of 100
76Restaurantswithin 1 km
3Attractionswithin 1 km
Contact
Dewey Avenue Portion of Lot-1 Subic Commercial and Light Industrial Park, Subic Bay Freeport Zone, Luzon 2222 Philippines
Getting there
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74Reviews4Q+A21Room tips
Reviews
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Well, upon my return home they send me an invite to give them feedback on my stay. So herewith my letter to them: Dear mister Sales and Marketing Officer, Since you are asking, I’ll offer some valuable feedback to you… I travel all over the world but on very very rare occasions I had such a bad experience as I had in your beloved Coco hotel. You ask western world prices, but you neglect to provide western world services… A few examples: - I payed for your hotel to arrive on Sunday, but only arrived on Monday. That was my choice, but upon arrival it was 35 degrees in the room, the airco was switched off. I did pay for the room since the day before didn’t I ? - The room smells mould, and not just a little bit ! really terrible. It must be ages since somebody stayed in that room? - Your hotel does not have any breakfast room at all. Instead, I need to order breakfast the night before, and next it will be delivered to my room the next morning. In my case, 15 minutes before requested delivery time, so I had to address the door naked… - Breakfast that was served, has nothing to do with breakfast, it was just plain rubbish, un eatable junk, worth no nothing. The next days we had breakfast in a restaurant. - On two occasions I returned to my room to found the airco shut down again. Resulting in 35 degrees room temperature… - The airco is placed right over the bed. Not very smart… hard to catch sleep when the vent of the airco is directed straight over the bed. - Second day, in the evening, I found a cockroach in my bathroom. So I put a glass over the cockroach and left it there. What do you think happened the next day upon return in my room? Right, cockroach still there, although the missing glass was replaced on my washing till. Hard to miss the cockroach and glass though… it was in the middle of the bathroom. You could just step on it by accident… So after complaining at the reception they send somebody up to get rid of it after all… - Next day, my toilet was a dirty. Since there is NO toilet brush, it cannot clean it for myself. What happened next day? Indeed, toilet NOT cleaned… So service in the room is restricted to making up the bed I guess, Oh yes, shutting down the airco as well… Shall I continue or do you have enough info for now? Thinking of it, I shall copy paste the above and put it on Tripadvisor. Do yourself a favour and work on the above points, you might deliver decent service according to Philippine standards but are by no means close to international standards so please stop pretending otherwise ! Not so best regards from Belgium,…
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Date of stay: October 2019Trip type: Traveled
Location
Cleanliness
Service
Helpful
Excellent customer service! My kids loved the bath tub, loft and balcony. It's different from what they were used to. I didn't expect the bathroom amenities would be this complete. The toiket has a built in bidet and the bath tub is pretty clean. Complete from shampoo, conditioner, liqyid bath soap, dental kit, shower caps and cotton swabs. Other 4 star hotels won't even provide a comb. Way better than hotels in Manila and some of the B&Bs in Tagaytay. Have I mentioned the bathroom smelled really good. Don't expect too much on the free breakfast. You have the option to cook your own meals. You can rent complete cooking and dining utensils for 200 pesos. If you forget to buy ingredients, SM is close to the property. SCH is also surrounded by restaurants. For the price you pay, comparing to other hotels during the peak season, I can compromise. Parking area is a bit off, way far from the reception area, but there's a security guard. So, I reckon it's safe. If you're staying just for the night, this isn't a big deal. There's washing machine. Surprisingly. So, if you went to Subic for a swim in the day, as long as you bring your own laundry soap, you can definitely wash your clothes here. Plus points if you ask me. Although we wish they wouldn't charge extra for pool access when the person won't use the pool in the first place and just stay to look after the kids. Other than that, we are very satisfied and will definitely be back. SCH will be our choice whenever we go to Subic. …
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Date of stay: March 2019Trip type: Traveled
1 Helpful vote
Helpful
Great location - efficient service - clean - quiet. Close to the malls, the beach and restaurants. Approx. 100 meters from a sport center. I have had a wonderful stay. Safe place - 24 hr security control. Highly recommended. I hope to return soonest.
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Date of stay: April 2018Trip type: Traveled
Helpful
Liked the hotel... Simple... BUT...first day we arrived the room smelled like hell....smelled mould... I dont like how they clean the room...not that clean...shower curtain dirty. I think they should change it evwrytime they clean it.
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Date of stay: August 2018Trip type: Traveled
Helpful
+1
Worn-out, old hotel. The stuff in the bathroom are mouldy. The anti slip mat most specially and also the shower curtain and shower head (see actual pics). Everything in the bathroom is out-dated. They serve canteen-food (free breakfast in cling-wrapped plates). Parking is not that accesible. Its located far from the entrance and exits. Not worth the price we paid for. Will not comeback to this hotel.
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Date of stay: April 2018Trip type: Traveled
1 Helpful vote
Helpful
FORMERLY KNOWN AS
Poco A Poco Hotel
LOCATION
PhilippinesLuzonCentral Luzon RegionBataan ProvinceSubic Bay Freeport Zone
NUMBER OF ROOMS
36
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Claim Your Listing Frequently Asked Questions about Subic Coco Hotel
Which popular attractions are close to Subic Coco Hotel?
Nearby attractions include Harbor Point (0.4 km), Crazy Horse Bar (1.2 km), and HD1 Sports & Music Bar (0.6 km).
What are some of the property amenities at Subic Coco Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Subic Coco Hotel?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at Subic Coco Hotel?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
What are some restaurants close to Subic Coco Hotel?
Conveniently located restaurants include Texas Joe's House of Ribs, Liberty Sports Bar, and Xtremely Xpresso Cafe.
Are there opportunities to exercise at Subic Coco Hotel?
Yes, guests have access to a pool during their stay.
Which languages are spoken by the staff at Subic Coco Hotel?
The staff speaks multiple languages, including English and Filipino.