Le Charme Suites
1131 Palm Street La Terraza Bldg., Subic Bay Freeport Zone, Luzon 2200 Philippines
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Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
About
#2 of 34 hotels in Subic Bay Freeport Zone
Location
Cleanliness
Service
Value
Travelers' Choice
Le Charmé Suites is a one of a kind hotel that promises to deliver top-notch amenities and services that are nothing short of magnifique. This includes Le Charmé’s world-class roof deck pool, 45 stylish rooms, and lobby installed bike racks all designed and created for the businessman on-the-go and adventure seekers who are not just looking for a room and bed, but a one-stop-shop for all your traveling and vacation needs.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Kids stay free
Secured parking
Wifi
Pool / beach towels
Rooftop pool
Pool with view
Adult pool
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Complimentary Instant Coffee
Complimentary tea
Board games / puzzles
Children's television networks
Children Activities (Kid / Family Friendly)
Kids pool
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Foot massage
Full body massage
Manicure
Massage
Pedicure
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Shops
ATM on site
Doorperson
First aid kit
Umbrella
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Room service
Minibar
Cable / satellite TV
Bidet
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, Filipino
Location
1131 Palm Street La Terraza Bldg., Subic Bay Freeport Zone, Luzon 2200 Philippines
Getting there
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142Reviews3Q+A7Room tips
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+1
I read that it four star hotel but it doesn’t feel like that. It feels like they’ve tried to upgrade the hotel, but at some point gave up or management said it is too expensive to continue. So it’s a cross between an outdated hotel with a 2ish star regulations and some really nice things that you would find in a 4 star hotel. They have a restriction of one person per bed. They charge extra for additional towels. Broken tiles on the floor of the rooms. Obvious and large stains on the room couches. Smells like mildew once you enter the rooms (our party had three rooms and I know it smelt like that in two). They do have some nice amenities, like the rooftop pool and a gym nearby but it doesn’t make up for the basics that are very poorly thought out for a 4 star hotel. Wifi is horribly done. They had a limit of 2 devices (supposedly four devices for ours) but half the rooms share the same wifi password and so other guests will use your wifi connections. This is NOT acceptable for a “four star hotel”. Wallpaper in the hallway desperately needs to be replaced etc. 1 star because this was in no way a four star hotel. They also gave additional charges for breakfast despite mentioning at check in that it was already included during check in. The workers are unintentionally (I assume they are doing it by accident) misleading folks by saying it’s included but in reality you can choose to not pay for breakfast.…
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Date of stay: January 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Let's address the elephant in the room. Aircon was malfunctioning on our first night... Now that's out, allow me to write about why my wife and I still had the best experience during our stay in this property. The Good: 1. Putting customer service and customer satisfaction as number 1 priority - The moment we first stepped into this hotel, everyone from Front Office, Security, Housekeeping, Pool Attendants, etc had been nothing but polite, warm, pleasant, and caring. I would like to especially commend Ms. Ira of the Front Office team for trying her best to turn the somewhat unpleasant aircon experience into a rather memorable stay for us. She assisted us with our check-in, billing reversals, restaurant reservation, breakfast booking... She went beyond her job scope and ensured that we are well taken care of. 2. Facilities. There are enough facilities in the hotel to keep everyone busy and entertained. Restaurants, roof deck pool, KTV room, kid's play area, Duty Free supermarket next door, spa, gym... I do appreciate the effort that was put into the planning stages of building this place. 3. Food selection. We had plated breakfast on our first day, and buffet breakfast on our second day. The Teppan 101 restaurant downstairs offered a fun dining experience. 4. SPAAAAAAAAAAAAA. We had a great massage and relaxation on our first night. 5. Roof deck pool was the bomb. We were able to enjoy the entire pool on our 2nd day, as we were joined by a group of young swimmers who were having their swimming training on the 1st day. Nice to encounter this. 6. Room was spacious. We had plenty of room to move around. Did not feel cramped at all! 7. Bathroom. Shower. Bathtub. HOT WATER IN AN INSTANT. STRONG WATER PRESSURE. PERFECT. The Bad: 1. We were able to spot a few bugs here and there. 2. Some facilities / amenities are showing signs of aging and wear and tear. The Verdict: This is one great treasure in Subic. Glad that I was able to learn about Le Charme in Agoda and Tiktok. Couldn't have chosen a better place to celebrate the wife's birthday this year.…
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Date of stay: September 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel was good, rooms were large and well maintained, pool area was also pleasant, breakfast was standard but free with is a plus, great Indian restuarant nearby, and also many other good outlets close by, only downfall was the amount of TV channels, but overall i was pleased with the hotel, all staff also were very friendly.
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Date of stay: August 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The best staff - consistently excellent service from everyone, 24/7 Great rooms - comfortable beds, nice hot shower Able to sleep well throughout the night Housekeeping, front desk, and management were courteous, knowledgeable, and helpful all the time
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Review collected in partnership with this hotel
Date of stay: June 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Very friendly and accommodating ang mga stuff ❤️ Kahit nakaka-ilang tawag ako sa front desk 😂😂 the food was great 😍 nag enjoy kids sa pool 😍 solong solo kasi nila 😂😂 babalik ulit ako and recommend ko sa mga friends ko ❤️
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Review collected in partnership with this hotel
Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We love the hotel so much! The staff is so polite and friendly. The room is so spacious and elegant. The breakfast buffet was organized and has observed health protocols. We are definitely coming back!
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Review collected in partnership with this hotel
Date of stay: May 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel is kids friendly and my apos enjoyed the amenities in the lobby and in our floor and of course the pool. Le Charme has the widest corridor among hotels we've stayed in and is perfect for the small bikes. It is also duty-free shopping friendly and the wives love it. One downside though: limited tables and seats in the resto and yet management allows some guests to reserve their tables to the detriment of guests who are already waiting outside. Suggest you strictly implement a first come-first served policy. Buffet line-up can stand improvement.
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Review collected in partnership with this hotel
Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Crankychick12 wrote a review Jun 2022
We stayed in Le Charme with 2 young children and unfortunately left some of their clothes in our room when we checked out. I called the hotel a week after realizing the clothes were missing. The guest services was able to locate our items quickly and they shipped it to me on the same day. Excellent customer service!
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Review collected in partnership with this hotel
Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
It was really good. The room was big, my 2-year old have enough space to run on... the pool was warm to swin in even if it was already night. The staff were all so nice. Loved the location. It was absolutely awesome!
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Review collected in partnership with this hotel
Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
emmaD7473LK wrote a review Jun 2022
The rooms were okay but needs to improve on the smell (smells a bit old on the suite room), the TV entertainment options (cable channels are different on rooms) and more on food choices (both on available menu and quality). Also, asked me to already settle the full amount BEFORE WE CAN CHECK-IN (unlike other hotels), you should also be ready to provide the customers with their change on the day you are asking for payment (not on the day of check-out).
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Review collected in partnership with this hotel
Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
US$77 - US$151 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesLuzonCentral Luzon RegionBataan ProvinceSubic Bay Freeport Zone
NUMBER OF ROOMS
45
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Claim Your ListingLE CHARME SUITES - UPDATED 2023 Hotel Reviews & Price Comparison (Subic Bay Freeport Zone, Philippines) - Tripadvisor
Frequently Asked Questions about Le Charmé Suites
What are some of the property amenities at Le Charmé Suites?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Le Charmé Suites?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Le Charmé Suites?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Le Charmé Suites?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Le Charmé Suites?
Conveniently located restaurants include Teppan 101, Urban Deli, and Army Navy.
Are there opportunities to exercise at Le Charmé Suites?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Le Charmé Suites have airport transportation?
Yes, Le Charmé Suites offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Le Charmé Suites?
Yes, dry cleaning and laundry service are offered to guests.
Does Le Charmé Suites offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Le Charmé Suites?
The staff speaks multiple languages, including English and Filipino.
Is Le Charmé Suites accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.