Le Charme Suites
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1131 Palm Street La Terraza Bldg., Subic Bay Freeport Zone, Luzon 2200 Philippines
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Room & Suite (37)
Pool & Beach (19)
Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 02/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Le Charmé Suites
Updated 02/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#2 of 32 in Subic Bay Freeport Zone
Location
Cleanliness
Service
Value
Le Charmé Suites is a one of a kind hotel that promises to deliver top-notch amenities and services that are nothing short of magnifique. This includes Le Charmé’s world-class roof deck pool, 45 stylish rooms, and lobby installed bike racks all designed and created for the businessman on-the-go and adventure seekers who are not just looking for a room and bed, but a one-stop-shop for all your traveling and vacation needs.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Kids stay free
Secured parking
Wifi
Pool / beach towels
Rooftop pool
Pool with view
Adult pool
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Complimentary Instant Coffee
Complimentary tea
Board games / puzzles
Children's television networks
Children Activities (Kid / Family Friendly)
Kids pool
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Foot massage
Full body massage
Manicure
Massage
Pedicure
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Shops
ATM on site
Doorperson
First aid kit
Umbrella
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Room service
Minibar
Cable / satellite TV
Bidet
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Family
Languages Spoken
English, Filipino
Location
Full view
Contact
1131 Palm Street La Terraza Bldg., Subic Bay Freeport Zone, Luzon 2200 Philippines
Getting there
See all nearby hotels
129Reviews3Q+A7Room tips
Reviews
Traveler rating
- 91
- 22
- 6
- 6
- 4
Time of year
Traveler type
Language
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Popular mentions
sangalanga92 wrote a review 14 May
based on my experience staying one night the front desk called me around 6:30am in the morning just to ask if whats my breakfast without thinking that i am sleeping that time then when they ask me whats my breakfast the breakfast serve is wrong and 2 order breakfast lacking poor service in terms of customer service but the hotel was fairly good only the front desk are not
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Review collected in partnership with this hotel
Date of stay: May 2022Trip type: Traveled
Helpful
Response from Le Charme Suites - Subic, General Manager at Le Charmé Suites
Responded 1 week ago
Dear Valued Guest, Please know that we highly appreciate you for taking the time to share your experience here with us. We strive to provide quality customer service, rest assured that we will review and investigate the issue you have brought up. For the time being, we will conduct training and re-orientation of our new staff to avoid such incident from happening again. Please allow us to make it up to you, we will send you a private email to further discuss your experience. This would also help us resolve this matter so we can hold any personnel in error accountable. We hope to hear from you soon. Kind regards, Le Charmé Suites - Subic
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Love this hotel! Huge and spacious room.. great customer service. The location is ideal as it is near restaurants, grocery stores, and outlet stores. Will definitely be back at this hotel when we go to subic in the future
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Review collected in partnership with this hotel
Date of stay: April 2022Trip type: Traveled
Helpful
Response from Le Charme Suites - Subic, General Manager at Le Charmé Suites
Responded 1 week ago
Dear Ma'am/ Sir, Thank you very much for the overwhelming compliments and for giving us a perfect rating! It's encouraging to know you were satisfied with your recent stay, and we are grateful to know you value how our staff assisted you during your stay. Please allow us to share with you our appreciation by sending us an email at frontoffice@lecharmehotels.com. Looking forward to seeing you again here soon! Kind regards, Le Charme Suites - Subic
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My second time, and will always be coming back here. Strategically located, with outlet stores within the area. Breakfast was plated (understandable) because of the pandemic, but hope the buffet will be back soon. I enjoyed the breakfast buffet during my first visit.
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Review collected in partnership with this hotel
Date of stay: January 2022Trip type: Traveled
Helpful
Response from Le Charme Suites - Subic, General Manager at Le Charmé Suites
Responded 1 week ago
Dear Mr. Siapno, We highly appreciate you for taking the time to share your moments with us. We're glad to know you find it worthy to stay with us more than twice. There will be improvements in the next few months, and we hope to see you again here as soon as it's finished! Please allow us to share with you our appreciation by sending us an email at frontoffice@lecharmehotels.com Kind regards, Le Charme Suites - Subic
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For an upscale hotel, I was terribly disappointed with the cleanliness and sanitation of the place. The towels, bedsheets, pillowcases all smelled like mildew and the floor towel looked like it was badly in need of a replacement due to its color and condition. The most disgusting part was the experience of finding a crawling cockroach on the couch. To be fair, the staff were really nice, friendly, and accomodating. However due to the sanitation and cleanliness issues we experienced, we would not choose to come back.
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Review collected in partnership with this hotel
Date of stay: April 2022Trip type: Traveled
Helpful
Response from Le Charme Suites - Subic, General Manager at Le Charmé Suites
Responded 2 weeks ago
Dear Ma'am/ Sir, With a grateful heart, thank you for taking the time to share your experience with us. We are glad to know you appreciate how our staff assisted you during your stay. We would also like to express our sincerest apologies for the shortcomings you have encountered during your stay. Our team has already taken necessary actions to address such issues internally. Rest assured we will also let our third-party service provider act as soon as possible. Please allow us to make it up to you. Kindly send us an email through frontoffice@lecharmehotels.com so we can discuss further. This would help us resolve the matter and hold any personnel in error accountable. We hope to hear from you soon. Kind regards, Le Charme Suites - Subic
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one of the best in subic!, good service, nice and big rooms and the food is mouth watering. overall I like the aesthetic design of the hotel. staff are friendly and spacious parking is plus. Nearby restaurants and boutique are good as well!
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Review collected in partnership with this hotel
Date of stay: February 2022Trip type: Traveled
Helpful
Response from Le Charme Suites - Subic, General Manager at Le Charmé Suites
Responded 2 weeks ago
Dear Ma'am/ Sir, Thank you very much for the overwhelming compliments and for giving us a perfect rating! It's encouraging to know you were satisfied with your recent stay. We will continue to strive in giving a high level of Customer Service, for you to experience more when you come back. Please allow us to share with you our appreciation by sending us an email at frontoffice@lecharmehotels.com. Looking forward to seeing you again here soon! Kind regards, Le Charme Suites - Subic
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PRICE RANGE
US$117 - US$166 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesLuzonCentral Luzon RegionBataan ProvinceSubic Bay Freeport Zone
NUMBER OF ROOMS
45
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Claim Your Listing Frequently Asked Questions about Le Charmé Suites
What are some of the property amenities at Le Charmé Suites?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Le Charmé Suites?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Le Charmé Suites?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Le Charmé Suites?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Le Charmé Suites?
Conveniently located restaurants include Teppan 101, Urban Deli, and Army Navy.
Are there opportunities to exercise at Le Charmé Suites?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Le Charmé Suites have airport transportation?
Yes, Le Charmé Suites offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Le Charmé Suites?
Yes, dry cleaning and laundry service are offered to guests.
Does Le Charmé Suites offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Le Charmé Suites?
The staff speaks multiple languages, including English and Filipino.
Is Le Charmé Suites accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.