SEORABEOL GRAND LEISURE HOTEL

About

3.5

Very good

122 reviews

#15 of 32 hotels in Subic Bay Freeport Zone

Location

Cleanliness

Service

Value

Your Home and Event Venue in Subic Bay!

Property amenities

Free parking

Free High Speed Internet (WiFi)

Pool

Free breakfast

Children Activities (Kid / Family Friendly)

Business Center with Internet Access

Conference facilities

Concierge

Wifi

Outdoor pool

Bar / lounge

Restaurant

Breakfast buffet

Banquet room

Meeting rooms

Non-smoking hotel

Laundry service

Room features

Air conditioning

Room service

Refrigerator

Room types

Non-smoking rooms

Family rooms

Good to know

HOTEL CLASS

HOTEL STYLE

Family

Business

Location

Full view

57Somewhat walkable

Grade: 57 out of 100

67Restaurantswithin 1 km

2Attractionswithin 1 km

Contact

Lot MC-9 Waterfront Road, Subic Bay Freeport Zone, Subic Bay Freeport Zone, Luzon 2200 Philippines

Getting there

Subic Bay Intl Airport4 kmSee all flights

Clark Field50 kmSee all flights

See all nearby hotels

Nearby restaurants

Texas Joe's House of Ribs

746 reviews

1 minSteakhouse

Xtremely Xpresso Cafe

See all nearby restaurants

Nearby attractions

Harbor Point

148 reviews

9 minSpeciality & Gift Shops

HD1 Sports & Music Bar

3 reviews

11 minBars & Clubs

See all nearby attractions

122Reviews6Q+A33Room tips

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Aian22 wrote a review Jun 2022

Milan, Italy3 contributions2 helpful votes

VALUE FOR MONEY

Value for Money. Cleanliness. Staff are very accommodating and helpful. I love the food at Nicco's restaurant. Very accessible. Near the bay area. Besides Texas Joe's, the best restaurant in town. My kids loves the pool. Nice lobby. I will definitely recommend the place. Parking is not a problem, its huge. They gave an indoor and out door parking.

Date of stay: June 2022Trip type: Traveled with family

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FilCanMan wrote a review Jan 2021

Manila, Philippines37 contributions46 helpful votes

Service Makes All The Difference

I brought my family to stay at this hotel for new years eve and new years day. The hotel itself, is located right beside Texas Joe's so there are a lot of restaurants in the area. It was a quiet holiday and the hotel did the trick. It wasn't super special in terms of luxury and comfort but it was clean and, in Subic, if you've ever stayed there, you understand that hotels are "hit or miss" and this one was a hit. What really set this experience apart from others was the service and staff. As cliché as it sounds, this makes the world of a difference. First, upon checking in, we thought a bag was missing and their staff was very accommodating in looking for it and even allowing us to review the CCTV footage. Zero complaints or gripes from them - especially since we realized it was our fault and we left the bag in another location. Then extra pillows were requested without any hesitation and even cleanups that were our fault and needed additional attention were attended to by Reynald Pastrano as if it was his pleasure to do such things. Hard to find that kind of dedication these days. Then when we tried to go to a beach, we realized that you have to be an early bird as they were all filled up by 11am so after checking 4 beaches, we went back home to swim. The pool wasn't warm but clean and refreshing nonetheless and what stood out was the lifeguard (Kuya Oscar) who made sure everyone took a shower first, made sure kids weren't overly rowdy and were behaved and was very active in his surveillance of the pool and its users. We felt very safe and this is unusual to see a lifeguard take their job so serious. In my 20 years in the Philippines, I have never seen someone take this much pride in this position. This is especially comforting because I stayed in Subic at another hotel for new years in 2017 and actually had to save a toddler myself from drowning in a pool that had no lifeguard and some very distracted parents. Then the biggest asset of this hotel was their Front Office Supervisor, Erron Paul Manalili. He made us feel very welcomed from start to finish and by the end of our 3 day/2 night stay, we felt closer to him just because he was so proactive in his pleasant engagements with us. 5-star service that brought the level of our experience up - this is what more people in the service industry need to understand. We have stayed in many amazing hotels and this one is able to join the conversation simply because their service was a cut above. Just thought it was worth sharing.…

Date of stay: January 2021

Rooms

Service

Sleep Quality

Room Tip: Choose room away from pool if you prefer quiet - although the noise stops at 9-10pm. The pool...

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2 Helpful votes

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Sightsee759341 wrote a review Sep 2019

30 contributions5 helpful votes

Nope.

First thing we've noticed upon alighting from our vehicle was the pool. It's small and more like a garden pond. It's right next to the parking lot and the only separating the two is a wire fence. Second is the room. It's clean but it certainly lacks the practical design fit for a guest. My bed was placed directly under a hanging lamp. Also, the shower area does not have the proper dimension. Too cramped and the water spills over to the toilet flooring. Third is the grand ballroom. It stinks. It smells like wet earth. The carpet and the wall panels are stained and the a/c smells like dried up spit balls. Fourth, if you are sharing a room, they do not give you the option to have a secondary key card. You'd have to leave your card at the front desk for the others to pick up. Fifth, their food is not too appetizing well at least for our experience. The pastry/bread is dry. Rice is undercooked, and their food serving is for birds. Literally, the guy gave one spoon (not even full) serving of sauteed bean sprouts, and 1 thin slice of chicken roll (about 1 inch in diameter and 1/5th inch thick.), and same serving for pork roll. There is no city or ocean view. For the price it is charging, I wouldnt recommend this place. …

Date of stay: September 2019Trip type: Traveled on business

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Raymond C wrote a review Jul 2019

1 contribution1 helpful vote

Great place

Very nice place.. great people!!! Would recommend very highly!! Definitely will come back again and again.Feels like home😁 Close to all things in SBMA. Recommend to everyone.Very nice pool and very secure. Love this place!!!

Date of stay: July 2019Trip type: Traveled as a couple

1 Helpful vote

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Response from MBK_Subic, General Manager at Seorabeol Grand Leisure Hotel

Responded 17 Jul 2019

Thank you very much for your kind words Sir Raymond. Your confidence in us inspires us to keep striving for excellence. See you soon.

Jesgoestosunnyplaces wrote a review May 2019

Baguio, Philippines1 contribution

Stayed in room 234

The rooms in the building next to the pool are not as pretty as the ones in the main building. Our room did not have a window which bothered me at some point because we stayed there for three days. We were having our workshop at the grandball. The AC got too cold at some point and when we tried to adjust it, we realized it was one those machines that had a mind of its own. Eventually the temp got bearable and ok but we already had sore throats and migraines. In three days time, the formulaic food served to us got tiring. But we enjoyed the maja blanca. If you are a vegetarian, the veggie recipes are not something to look forward too. Once all of the food recipes had cream in it. We joked about it saying good luck to each for the possible stomach grumbles later. I liked that the staff were polite and really did their job well. Our room was cleaned up everyday. My partner was bothered because even though the sign in the bath said that if we want to reuse our towels we can leave them at the rack and they will not replace them, yet they changed those everyday. I thought it was funny that their efforts for conservation seem to be unheeded in practice. On the first day we were surprised that somebody cleaned our room even though we did not leave the room service sign. None of our things got lost though. Still it was creepy that we did not seem to have a choice on whether we wanted someone to enter our room or not. So i left my bra in the bath because i was still not used to the automatic housekeeping. I liked our stay overall. The hotel was clean. It was close to the bay. The food can improve if the chef gets creative and get out of the formula. …

Date of stay: May 2019Trip type: Traveled on business

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Response from MBK_Subic, General Manager at Seorabeol Grand Leisure Hotel

Responded 17 Jul 2019

Thank you Jesgoestosunnyplaces for your review. Your input is vital to us. Please note however that menu sections on all functions are pre-arranged choices of Engagers or group coordinators. We hope to have you again and maybe offer you a different selection of food. We also apologize if you got confused with the Room Make Up service since we do clean all rooms regularly unless a Do-not-disturb sign or a Refuse to Make up request is given. Rest assured that all your other concerns shall be look at seriously. Thank you very much.

joelrpanagsagan wrote a review Aug 2018

40 contributions15 helpful votes

Nice Pool for Kids

The room was worth it for the price. It is a walking distance from the beach and nice restaurants. The buffet complimentary breakfast was good. There is ample parking. The pool is clean and shallow enough for young kids. The staff if friendly and helpful.

Date of stay: August 2018

1 Helpful vote

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Response from MBK_Subic, General Manager at Seorabeol Grand Leisure Hotel

Responded 8 Nov 2018

Thank you for your kind review Sir Joel.

orangematt wrote a review Jul 2018

13 contributions5 helpful votes

Nice place, friendly staff. Dirty air.

Everything about the hotel was good. Staff are the most pleasant and helpful you could hope to find. Except the air conditioning. I asked how often they were cleaned. Every week I was told. Got sick. For a week. When I investigated the air-conditioning for myself I found out why. Had not been cleaned in almost a year according to the schedule written on it. Absolutely filthy. An insult to their guests to do this. Also, don't eat the pizza. The rest of the food is really good, cooked with care and skill and pride. But I don't think they know how to make a pizza. Raw dough, sent it back, returned with it still almost raw. But their Asian food is really good.

Date of stay: July 2018Trip type: Traveled solo

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Response from MBK_Subic, Manager at Seorabeol Grand Leisure Hotel

Responded 8 Nov 2018

Thank you for your input orangematt. If you mean the card on the A/C unit, that is the card that notes the date of the initial preventive maintenance and not the cleaning dates. Those are recorded in our system. We regret that you got sick and felt it was because of our facilities. Also, we apologize for the pizza that was not served properly. Thank you for this very important feedback.

ellienad wrote a review Apr 2018

Philippines7 contributions6 helpful votes

The unpronouncable, hard to remember, tongue twister, name

Sometimes i wish they change the name of their hotel, it's hard to pronounce and hard to recommend to other people. Other than that, the ambience is nice, surprisingly quiet during our stay last Christmas (the tourists were so few..) It's near hotels but most restaurants are a long walk away from here. Each room has a phone to contact the staff and other rooms. Bathrooms have showers, bath tubs, and hair-dryers. Although it's confusing that they don't have a hallway or a bridge to connect the two wings of the hotel, so the going around there is confusing at first. There are pools but they close it at 10 pm so we didn't even have the chance to use it since we use the hotel for BnB's. There's also a buffet restaurant in the hotel and you can order there thru your room phone and have it delivered to your room. We receive a buffet package during our stay, but it can only be used by 4 people. The food's nice.…

Date of stay: December 2017

Rooms

Cleanliness

Service

Trip type: Traveled with family

1 Helpful vote

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Response from MBK_Subic, Owner at Seorabeol Grand Leisure Hotel

Responded 5 May 2018

Thank you for your review Ma'am Teresa. We are glad to know you had a pleasant stay with us. Sorry that you could not use the pool on a later time. Pool restriction beyond 10 PM is for everyone's safety, protection and to allow guests resting in rooms surrounding the pool to have a peaceful rest after a day's adventure in Subic. It is open as early a 8 AM though, By the way, SEORABEOL (pronounced at so-ra-bol) is the old name of Seoul. The hotel was named by one of it's past owners.

grethsel v wrote a review Apr 2018

Pasig, Philippines4 contributions2 helpful votes

Too expensive for what they are offering

We went for a weekend. The room to small but at least clean... With a fake window so there was no light coming in at all, the pool was nice and is safe for kids..I think that for the price they ask is way too expensive.

Date of stay: February 2018Trip type: Traveled with family

1 Helpful vote

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Response from MBK_Subic, Owner at Seorabeol Grand Leisure Hotel

Responded 5 May 2018

Thank you Grethsel V for your review. Increased rates are only applied on peak days and holidays.

irenevff wrote a review Apr 2018

Bulacan Province, Philippines3892 contributions367 helpful votes

+1

no recall...

we stayed here for two nights and i still could not pronounce the name of this hotel right, let alone remember the spelling. it’s that hard to recall. but in fairness to the service being provided by the hotel’s efficient staff, it surely made up for its shortcomings. the rooms are old, the shower heads need replacements and the lotion is lacking. wifi signal reaches the room alright but the connection is just too weak, you’ll just forget it. the network signal is fluctuating, too. the location is strategic and is just a stone throw away from subic bay. it faces a convenience store which is making a killing selling basic essentials to hotel guests.

Date of stay: April 2018Trip type: Traveled on business

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Response from MBK_Subic, Owner at Seorabeol Grand Leisure Hotel

Responded 5 May 2018

Thank you for your review Ma'am Irene F. All you inputs are well noted and we appreciate your effort in making them. By the way, the hotel name is SEORABEOL (pronounced at so-ra-bol) and is the ancient name of Seoul.

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