Prime Asia Hotel
23 Narciso Street, Angeles City, Luzon 2009 Philippines
Lowest prices for your stay
$49
$92
$29
Fully refundable before 06/12/23
Expedia.com$92
Travelocity$92
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Room & Suite (27)
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About
#23 of 132 hotels in Angeles City
Location
Cleanliness
Service
Value
A mixed use of a leisure featuring and hotel and residential units, would greatly be of service to influx of tourists especially to those who wish to stay on a short or long term basis and for those who are looking for a permanent residence. Located at the heart of Angeles City where the entertainment and tourism of Pampanga is situated, Prime Asia aims to provide the finest service to local and foreign visitors and local market within the area
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Conference facilities
Banquet room
Parking
Wifi
Hot tub
Pool / beach towels
Rooftop pool
Outdoor pool
Shallow end in pool
Coffee shop
Restaurant
Breakfast buffet
Breakfast in the room
Kids' meals
Outdoor dining area
Poolside bar
Rooftop bar
Meeting rooms
Rooftop terrace
Concierge
Non-smoking hotel
Outdoor furniture
24-hour front desk
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Wardrobe / closet
Bottled water
Flatscreen TV
Hair dryer
Private bathrooms
Tile / marble floor
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Mid-range
Languages Spoken
English, French, Arabic
Location
76Somewhat walkable
Grade: 76 out of 100
42Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
127Reviews6Q+A22Room tips
Reviews
Traveler rating
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- 27
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The service was great but the parking space for the guests needs A LOT of improvement. I suggest that management should immediately fix it. Other than that everything is fine, though it would really be much better if they will add more choices on the menu :)
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Date of stay: November 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Front Office P, Manager at Prime Asia Hotel
Responded 13 Feb 2018
Hello Ms Dianne, Thank you for your time to review our property.We would like to inform you that we are in the middle of finishing our new menu. For the parking are we will immediately fix it for the convenience of our guest. Thank you!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had the Mongolian BBQ and it was very good. On another trip there the Mongolian BBQ was not worth the trip. It has to do with the chef. And I don't remember the name of the good chef. The rest of the menu seems to be okay.
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Date of stay: April 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Front Office P, Manager at Prime Asia Hotel
Responded 13 Feb 2018
Hello Guest, Thank you for your review. We would like to inform you that we are conducting training and seminars to empower our employees. We hope to serve you again
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Been coming here for the past three years, rooms are consistently clean and good value on rates. Cheaper to book thru Agoda than use their local resident's rate. Breakfast is still plated, average taste, bit oily when served. If you are driving here, parking is limited. The overrated Piccolo restaurant at the ground floow reserves most of the space, leaving guests to park on streets. Hotel should do something about their parking, it's stressful to be called early morning just to move your car somewhere else. Haaay! 😩 Front desks does not acknowledge guests, you get more attention from security and bell staffs.
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Date of stay: September 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Front Office P, Manager at Prime Asia Hotel
Responded 13 Feb 2018
Dear Mr Mike, Good day! We would like to apologize for the inconvenience. We would like to inform you that our buffet breakfast has been improving since last year,you have to try it! Another one is the parking,we are on the middle of fixing it to give more parking space for the guest.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Three years is a considerable time. Many things can happen that can affect an excellent hotel's operations. Stayed here again just a few days back. And I am surprised how things have changed. Check in was not that stress free. Room aint ready and I was booked in a room that is a smoking room. I did make it clear during chat with hotel staff that i have three kids with me a few days before we went. I was led to take another room which was more expensive and less ideal for me and the kids. Felt quite sad. But we tried to make the best of it. Come morning time, went to the gym. Tried a couple of equipments. Felt the stickiness of the handles and buttons of the machines. The drops of sweat and dirtiness is also showing. I stopped using the gym after just a few minutes. Went back to…
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Date of stay: August 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Front Office P, Manager at Prime Asia Hotel
Responded 13 Feb 2018
Dear Guest, We would like to appreciate your review. We are currently on the plan to renovate the hotel,but since we are fully booked we have to make an extension of the hotel nearby to lessen the sounds of the renovation. We still want to give the best service of the hotel. Thank you and hope to see you soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here last month,June 2017. Rooms and amenities are great and very spacious. If you're looking for staycation this is definitely one. For rooms, they are clean, spacious and comfy but the bath tub is too small if your choosing room with bath tub For their pool, it opens around 7am until 10pm this is where you will have your breakfast ordered. The pool water is clear and they also have jacuzzi which is nice. In the evening they have karaoke or movie play which depends or guest request. One thing I am disappointed here is the food in the IMO bar/pool area, I ordered banana split for dessert which cost around 350-375 pesos. The price is too expensive for dessert but since I'm craving for it I still try with high expectations but I am disappointed so don't try the…
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Date of stay: June 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Front Office P, Manager at Prime Asia Hotel
Responded 24 Jul 2017
Hi Nadzen, Thank you for taking the time to submit your feedback. We have escalated this to our management and customer success teams who have been in touch. We can assure you that your support contact is currently working very closely with representatives from our product team to review your suggestions and feedback and get back to you more information as soon as possible. We value the feedback we receive from our customers and are continuously looking for ways to improve our service, so thanks again for taking the time to share this with us Prime Asia Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First you need to understand that the owners of this hotel want to say they are a upper level hotel but they are not. The hotel has only one elevator and has a function room that uses it, staff,and the roof top pool and in house restaurant bar. So any trips up or down take a very long time. No parking to speak of maybe 10 total spaces with half belong to the outside Restaurant located on the first floor. Piccolo Padre is great and should not be judge with hotel because they only rent space in the hotel. The first room they gave us had no air conditioning working, after a 20 minute trip to the front desk they agreed to change rooms. The staff is rude and do not care about guest. The room was not cleaned well and had lots of damage. Would never book another room in this hotel,…
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Date of stay: May 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Front Office P, General Manager at Prime Asia Hotel
Responded 24 Jul 2017
Hi Siam, Thank you for your feedback. We are sorry to hear that you have had this experience. Your feedback has been passed onto our customer success team as well as management who will investigate the matter further. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Please feel free to call me at the office number below. Thank you for staying with us, and we look forward to another chance to serve you. Prime Asia Team 045-6250366
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We checked in at almost 5pm and it took a little longer than expected. We were even given the house rules, which included a non smoking clause and a Php 1,000 for violations. When we got to our rooms, both smelled so bad from cigarettes! So bad that we couldn't stand it - we had stomach ache, head ache and chest pain from being in our room for 10 mins. We weren't even asked in check in if we preferred a smoking room which we all hated. We went to the front desk and Fatima wont give us a non smoking room. After several minutes of reasoning out, she said that there was a room in the non smoking floor but only 1. We couldn't believe it because the bell hop said they weren't fully booked. So they took us to their 1 bedroom studio. The 2 rooms we checked smelled decent, so we said…
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Date of stay: May 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Front Office P, General Manager at Prime Asia Hotel
Responded 24 Jul 2017
Hi Pat, Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Please feel free to call me at the office number below.And Yes we have a Gym at the 6th floor at the second deck. Thank you for staying with us, and we look forward to another chance to serve you. Prime Asia Team 045-625-0366
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great hotel to stay despite the initial nuisance with my entry card . Upon arrival I had to go down to the reception 3 times to ask them to try to sort out my swipe card . When I have managed to use the lift with it than I could not enter the room and vice-versa . After all, they have managed to sort the issue. The room was great , spacious with a nice super king size bed and walk-in shower. Mini bar and some parfumeries on sale . Tea/coffee making facilitie and a safe. There are a couple of things where this hotel could improve, the carpet was heavily stained (room 401) and there was no Do not disturb sign to hang outside on the door handle so around 10am you will get the bell from cleaner and if you ignore that they will probably just go ahead and come in to the room .…
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Date of stay: May 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Front Office P, Manager at Prime Asia Hotel
Responded 24 Jul 2017
Hi Sir, Thank you for taking the time to submit your feedback. We have escalated this to our management and customer success teams who have been in touch. We can assure you that your support contact is currently working very closely with representatives from our product team to review your suggestions and feedback and get back to you more information as soon as possible. We value the feedback we receive from our customers and are continuously looking for ways to improve our service, so thanks again for taking the time to share this with us. Prime Asia Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
My friend and stayed here early march 2017 and could not be happier with the rooms, service and the friendly staff. Rooms were clean, spacious, in good condition and cleaned every day or on demand. Food was great and good selection and the roof top pool was a great place to relax, eat and get some sun. Good selection of breakfast meals. 24 hour room service came in handy a couple of times as did the shuttle and taxi service. Great position a short walk or trike ride to the action and all in all just a great place to stay. I would like to thank the newly appointed manager Juliet and all of her staff and all of the guys on the roof top for their friendly fun attitudes (all such lovely people) for making our stay a pleasant and relaxing time.
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Date of stay: March 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Front Office P, General Manager at Prime Asia Hotel
Responded 24 Jul 2017
Hi Paul, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Angeles City! Juliet of Prime Asia Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Whatever you do do not stay at the prime Asia hotel in Angeles City!! This hotel is a complete rip-off. They have a room ready for us and we requested an early check-in when booking but the hotel manager Juliet will not allow us to go into our room without paying an extra 1000 peso fee for a two hour early check-in at noon instead of 2pm!! Even though the room is ready they want us to wait in the lobby for 2 hours. I have never heard of anything like this in my life!! Unreasonable and insulting. She even lied telling me this was a department of tourism rule! Nonsense!! There are many hotels to stay in Angeles City for this price and less that know how to take care of their customers. If they're going to have an early check-in fee they should notify you of that when you are…
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Date of stay: April 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Front Office P, Manager at Prime Asia Hotel
Responded 24 Jul 2017
Hi Ron, Thank you for taking the time to submit your feedback. We have escalated this to our management and customer success teams who have been in touch. We can assure you that your support contact is currently working very closely with representatives from our product team to review your suggestions and feedback and get back to you more information as soon as possible. We value the feedback we receive from our customers and are continuously looking for ways to improve our service, so thanks again for taking the time to share this with us. Prime Asia Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$35 - US$60 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesLuzonCentral Luzon RegionPampanga ProvinceAngeles City
NUMBER OF ROOMS
71
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