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23 Narciso Street, Angeles City, Luzon 2009 Philippines
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Free cancellation until 08/27/22
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Traveler (107)
Pool & Beach (10)
Dining (9)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 26/04/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 26/04/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#24 of 126 hotels in Angeles City
Location
Cleanliness
Service
Value
A mixed use of a leisure featuring and hotel and residential units, would greatly be of service to influx of tourists especially to those who wish to stay on a short or long term basis and for those who are looking for a permanent residence. Located at the heart of Angeles City where the entertainment and tourism of Pampanga is situated, Prime Asia aims to provide the finest service to local and foreign visitors and local market within the area
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Conference facilities
Banquet room
Parking
Wifi
Hot tub
Pool / beach towels
Rooftop pool
Outdoor pool
Shallow end in pool
Coffee shop
Restaurant
Breakfast in the room
Kids' meals
Outdoor dining area
Poolside bar
Rooftop bar
Meeting rooms
Rooftop terrace
24-hour security
Concierge
Non-smoking hotel
Outdoor furniture
24-hour front desk
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Wardrobe / closet
Bottled water
Flatscreen TV
Hair dryer
Private bathrooms
Tile / marble floor
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Mid-range
Languages Spoken
English, French, Arabic, Filipino

Location

Full view
70Somewhat walkable
Grade: 70 out of 100
37Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
121Reviews6Q+A21Room tips
Traveler rating
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Popular mentions
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Most Recent
shully2015 wrote a review May 2018
Panglao Island, Philippines91 contributions33 helpful votes
Stayed here for 2 days/nights. Really good staff always around to help us. Rooms were clean and comfortable with all basic amenities. Pool area was lovely. Breakfast was nice too. Good value for money!
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Date of stay: May 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Dennis R wrote a review Apr 2018
Cranebrook, Australia13 contributions12 helpful votes
Always on the lookout for a decent place to eat and drink, I was told to visit The Prime Asia Hotel, when next in Angeles City. I went with a friend, with a plan to have a drink first, the eat. We were directed to the Pool Bar. A smallish pool with a few swimmers and a bar with 4 staff. I asked for a glass of wine and my friend ordered a G&T. They only sell wine by the bottle, so I asked for a mango juice. OK. I received a can and a glass. I asked the server to open the can, she would not. I then said I did not want it, if they were not prepared to open it. There were no other customer there. The Cognac was only sold by the bottle, so I wondered how the 3 Cognac bottles were half empty. We decided not to eat there, as the unsmiling bar staff did not enhance our
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Date of stay: March 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Front Office P, Manager at Prime Asia Hotel
Responded 23 May 2018
Hello Dennis, Thank you for taking the time to submit your feedback. We have escalated this to our management and customer success teams who have been in touch. We can assure you that your support contact is currently working very closely with representatives from our product team to review your suggestions and feedback and get back to you more information as soon as possible. We value the feedback we receive from our customers and are continuously looking for ways to improve our service, so thanks again for taking the time to share this with us. Regards, Jet Prime Asia Hotel
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Will A wrote a review Feb 2018
Brandon, Canada110 contributions43 helpful votes
It is a good hotel with an active rooftop used for many things including dining swimming, dancing, live music. There is a good selection of decent hotels in Angeles now and this is but one of several. I wish they had warned me at the front desk that i would face difficulty if i went to the bus depot, expecting there to be some kind of order. Getting a bus was long and difficult. A hotel-arranged vehicle might have bene better for returning to manila
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Date of stay: February 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Front Office P, Manager at Prime Asia Hotel
Responded 2 Apr 2018
Hello Will, Thank you for your review in our hotels location including the services. We really appreciate.However we have a shuttle available at the front desk which is free from SM clark and walking street.We apologize if nobody informed you about the bus terminal,we'll make sure to not forget next time.See you soon! Prime Asia Hotel
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ArchDon wrote a review Jan 2018
Manila, Philippines49 contributions20 helpful votes
Stayed for 1 night for a meeting. The hotel is new and with great facilities. The room ambiance is good as a 4 star hotel, Clean and good interiors. The hotel has a gym and a roof deck swimming pool with restaurant. The staff are friendly and always accommodating. The hotel room cost is also value for money. If you are looking for a hotel outside Clark but accessible and a bit away from the Red Light District along Friendship Hiway, Prime Asia Hotel is the best choice. Many Thanks Prime Asia Hotel.
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Date of stay: January 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Front Office P, Manager at Prime Asia Hotel
Responded 13 Feb 2018
Dear Guest, We appreciate your feedback in our property.Our team will be happy hearing this review. Thank you so much and hope to see you again.
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Dianne Maye R wrote a review Nov 2017
2 contributions1 helpful vote
The service was great but the parking space for the guests needs A LOT of improvement. I suggest that management should immediately fix it. Other than that everything is fine, though it would really be much better if they will add more choices on the menu :)
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Date of stay: November 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Front Office P, Manager at Prime Asia Hotel
Responded 13 Feb 2018
Hello Ms Dianne, Thank you for your time to review our property.We would like to inform you that we are in the middle of finishing our new menu. For the parking are we will immediately fix it for the convenience of our guest. Thank you!
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cdukes69 wrote a review Nov 2017
Angeles City, Philippines49 contributions13 helpful votes
I had the Mongolian BBQ and it was very good. On another trip there the Mongolian BBQ was not worth the trip. It has to do with the chef. And I don't remember the name of the good chef. The rest of the menu seems to be okay.
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Date of stay: April 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Front Office P, Manager at Prime Asia Hotel
Responded 13 Feb 2018
Hello Guest, Thank you for your review. We would like to inform you that we are conducting training and seminars to empower our employees. We hope to serve you again
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MikeCarmona wrote a review Sep 2017
Manila, Philippines1864 contributions171 helpful votes
Been coming here for the past three years, rooms are consistently clean and good value on rates. Cheaper to book thru Agoda than use their local resident's rate. Breakfast is still plated, average taste, bit oily when served. If you are driving here, parking is limited. The overrated Piccolo restaurant at the ground floow reserves most of the space, leaving guests to park on streets. Hotel should do something about their parking, it's stressful to be called early morning just to move your car somewhere else. Haaay! 😩 Front desks does not acknowledge guests, you get more attention from security and bell staffs.
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Date of stay: September 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Front Office P, Manager at Prime Asia Hotel
Responded 13 Feb 2018
Dear Mr Mike, Good day! We would like to apologize for the inconvenience. We would like to inform you that our buffet breakfast has been improving since last year,you have to try it! Another one is the parking,we are on the middle of fixing it to give more parking space for the guest.
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Neil F wrote a review Aug 2017
Manila, Philippines16 contributions29 helpful votes
Three years is a considerable time. Many things can happen that can affect an excellent hotel's operations. Stayed here again just a few days back. And I am surprised how things have changed. Check in was not that stress free. Room aint ready and I was booked in a room that is a smoking room. I did make it clear during chat with hotel staff that i have three kids with me a few days before we went. I was led to take another room which was more expensive and less ideal for me and the kids. Felt quite sad. But we tried to make the best of it. Come morning time, went to the gym. Tried a couple of equipments. Felt the stickiness of the handles and buttons of the machines. The drops of sweat and dirtiness is also showing. I stopped using the gym after just a few minutes. Went back to
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Date of stay: August 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Front Office P, Manager at Prime Asia Hotel
Responded 13 Feb 2018
Dear Guest, We would like to appreciate your review. We are currently on the plan to renovate the hotel,but since we are fully booked we have to make an extension of the hotel nearby to lessen the sounds of the renovation. We still want to give the best service of the hotel. Thank you and hope to see you soon!
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ZenMags28 wrote a review Jul 2017
Valenzuela, Philippines23 contributions12 helpful votes
We stayed here last month,June 2017. Rooms and amenities are great and very spacious. If you're looking for staycation this is definitely one. For rooms, they are clean, spacious and comfy but the bath tub is too small if your choosing room with bath tub For their pool, it opens around 7am until 10pm this is where you will have your breakfast ordered. The pool water is clear and they also have jacuzzi which is nice. In the evening they have karaoke or movie play which depends or guest request. One thing I am disappointed here is the food in the IMO bar/pool area, I ordered banana split for dessert which cost around 350-375 pesos. The price is too expensive for dessert but since I'm craving for it I still try with high expectations but I am disappointed so don't try the
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Date of stay: June 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Front Office P, Manager at Prime Asia Hotel
Responded 24 Jul 2017
Hi Nadzen, Thank you for taking the time to submit your feedback. We have escalated this to our management and customer success teams who have been in touch. We can assure you that your support contact is currently working very closely with representatives from our product team to review your suggestions and feedback and get back to you more information as soon as possible. We value the feedback we receive from our customers and are continuously looking for ways to improve our service, so thanks again for taking the time to share this with us Prime Asia Team
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Siam Trading wrote a review Jul 2017
Angeles City, Philippines234 contributions121 helpful votes
First you need to understand that the owners of this hotel want to say they are a upper level hotel but they are not. The hotel has only one elevator and has a function room that uses it, staff,and the roof top pool and in house restaurant bar. So any trips up or down take a very long time. No parking to speak of maybe 10 total spaces with half belong to the outside Restaurant located on the first floor. Piccolo Padre is great and should not be judge with hotel because they only rent space in the hotel. The first room they gave us had no air conditioning working, after a 20 minute trip to the front desk they agreed to change rooms. The staff is rude and do not care about guest. The room was not cleaned well and had lots of damage. Would never book another room in this hotel,
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Date of stay: May 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Front Office P, General Manager at Prime Asia Hotel
Responded 24 Jul 2017
Hi Siam, Thank you for your feedback. We are sorry to hear that you have had this experience. Your feedback has been passed onto our customer success team as well as management who will investigate the matter further. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Please feel free to call me at the office number below. Thank you for staying with us, and we look forward to another chance to serve you. Prime Asia Team 045-6250366
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PRICE RANGE
US$33 - US$89 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesLuzonCentral Luzon RegionPampanga ProvinceAngeles City
NUMBER OF ROOMS
71
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