Prime Asia Hotel
23 Narciso Street, Angeles City, Luzon 2009 Philippines
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Avg. ₱2,407 /night, 11/14 - 11/15
₱3,111
per night
₱2,554
per night
₱1,996
per night
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Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
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3.5
#26 of 84 hotels in Angeles CityLocation
Rooms
Value
Cleanliness
Service
Sleep Quality
A mixed use of a leisure featuring and hotel and residential units, would greatly be of service to influx of tourists especially to those who wish to stay on a short or long term basis and for those who are looking for a permanent residence. Located at the heart of Angeles City where the entertainment and tourism of Pampanga is situated, Prime Asia aims to provide the finest service to local and foreign visitors and local market within the area
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Bar / lounge
Airport transportation
Conference facilities
Banquet room
Parking
Wifi
Pool / beach towels
Rooftop pool
Outdoor pool
Shallow end in pool
Coffee shop
Restaurant
Breakfast in the room
Kids' meals
Outdoor dining area
Poolside bar
Rooftop bar
Meeting rooms
Rooftop terrace
24-hour security
Concierge
Outdoor furniture
24-hour front desk
Laundry service
Room features
Air conditioning
Housekeeping
Room service
Safe
Wardrobe / closet
Bottled water
Flatscreen TV
Hair dryer
Private bathrooms
Tile / marble floor
Room types
City view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
City View
Trendy
Languages Spoken
English, French, Arabic, Filipino
Location
23 Narciso Street, Angeles City, Luzon 2009 Philippines
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 76 out of 100
76
38 Restaurants
within 0.5 kilometers
2 Attractions
within 0.5 kilometers
133Reviews6Q+A23Room tips
Reviews
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Detailed Reviews
In our last day in Philippines, My husband and I stayed in Prime Asia Hotel. First of all, welcoming was not friendly. Because we arrived to the hotel before check-in time like 11:00 am - their first sentence was 'it's not check-in time right now' not even saying 'welcome'. In the room there were two low pillows on the double bed. We requested one more pillow but it was not free. They charged 50 Filipino pesos for a pillow. For the next day we booked a shuttle from the hotel to go the the Clark Airport (Hotel's shuttle service was not free). Shuttle arrived lately to the hotel 30 minutes. It was just stress. Last, it has been two weeks after our trip and they still haven't repaid the money for security deposit which they charged from us in our check-in. And no one has replied our emails about the deposit. Summarize, we spent only one night in Prime Asia Hotel and although my husband and I are mild people, we are not pleased.
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Date of stay: February 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The lobby of the hotel was nice, the hallways was dim. The room we got was not that spacious but it's okay for couples.The CR was not cleaned well especially the toilet and the bathtub. The toilet wasn't flushed & was really smelly while the bath tub had stains. Their towels needs to replaced. The bed was comfy but the pillow was smelly. Their complimentary breakfast (we ordered Korean breakfast) was disappointing. It only had a soup, 4-5 pieces of small spicy egg, a spoonful of kimchi and a cup of rice plus an orange juice. The food is not worth it for it's price of 250php. The pool place was nice. Majority of the staff were nice and accommodating. Overall of our stay is 1/5.
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Date of stay: January 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel is very modern, the rooms are well designed and the shower is great.
The staff are very very polite and friendly and strive to help you.
The food is the best I've seen in the phillipines, in terms of quality, taste and presentation.
Will definitely stay here again. Thanks regards oliver
The staff are very very polite and friendly and strive to help you.
The food is the best I've seen in the phillipines, in terms of quality, taste and presentation.
Will definitely stay here again. Thanks regards oliver
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Date of stay: June 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Staff are so friendly and very polite.. But one time we asked them to make our room and called them 3 times but nobody came and responded. Shuttle drivers are very kind but if u want to travel a kilometer away but inside the city they quite charge a lot of money..but the hotel was good..
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Date of stay: May 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I recently Visited Prime Asia in February 2015. Staff were very polite and Smart, Rooms very impressive and the Roof top bar and swimming area was stunning. limited parking did not cause an issue as the door staff would look after the car until a space become available. I stayed on a bed and breakfast basis and found the menu to cater for most tasts, The staff could not do enough for you even transfering us by car to a neighbouring hotel to join our wedding party (unfortunatly not enough rooms available for all the family). i would highly recommend this hotel and even returned for a few extra days at the end of our holiday as we were that impressed
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Date of stay: February 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I went to this place with my kids. Booked two rooms. A king and a twin.
For the money, this place is a true gem. The overall experience is just excellent. Having had the chance to stay in different hotels in the world, this hotel truly impresses. I wasnt expecting much with the free breakfast they serve given the money I paid. I also saw some of the reviews about the breakfast. To me, it was still good...very much acceptable. The door bell could use some toning. Overall, excellent value for money.
For the money, this place is a true gem. The overall experience is just excellent. Having had the chance to stay in different hotels in the world, this hotel truly impresses. I wasnt expecting much with the free breakfast they serve given the money I paid. I also saw some of the reviews about the breakfast. To me, it was still good...very much acceptable. The door bell could use some toning. Overall, excellent value for money.
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Date of stay: July 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
the manager lied and was caught out lying to my face and told me that my rate online was not accepted by the hotel, I was told that by Walid the manager that I must pay extra for my wife and two children after booking a room for two adults and two children
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Date of stay: May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Front Office Prime Asia Hotel, Revenue Management at Prime Asia Hotel
Responded Aug 17, 2022
Thank you for your kind feedback. The rate includes 2 adults and 2 kids with the existing bedding. Extra beds are chargeable.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
1.) Hotel Room - it is OKAY. the showers are starting to be full of calcium deposits now, and need to be replaced.
TV needs to be replaced with a new tv sets, WIFI is serviceable, but the access points and routers need to be updated with new, faster, and reliable ones.
2.) Staff - Staffs are quite friendly and they make do with what the management has given them.
3.) Food is not bad. not the best.
4.) Speaking of Food, they have a NO OUTSIDE FOOD policy. which means you cannot even bring liquor inside your room. even 5 star hotels dont have this crazy policy. I know they are trying to survive the pandemic, but keeping your guests feel unwelcomed is not one way of surviving.
5.) Parking. They have parking for about 10 cars outside their building, and more parking are available at the adjacent lot. the problem is the adjacent lot can feel not secure at night time. feels like it is so easy for people break your windows.
I hate to give a bad review during this pandemic especially since the livelihood of so many people are at stake here.. but.. i really hope the hotel fixes its attitude with regards to food. there is a way to stay profitable in terms of food and still allow people to bring food into the hotel.
I also hate how the review has become about the hotel policy instead of things like location and service.
location, btw, is not bad. you do need to ride a trishaw to get to the walking street/ downtown.
TV needs to be replaced with a new tv sets, WIFI is serviceable, but the access points and routers need to be updated with new, faster, and reliable ones.
2.) Staff - Staffs are quite friendly and they make do with what the management has given them.
3.) Food is not bad. not the best.
4.) Speaking of Food, they have a NO OUTSIDE FOOD policy. which means you cannot even bring liquor inside your room. even 5 star hotels dont have this crazy policy. I know they are trying to survive the pandemic, but keeping your guests feel unwelcomed is not one way of surviving.
5.) Parking. They have parking for about 10 cars outside their building, and more parking are available at the adjacent lot. the problem is the adjacent lot can feel not secure at night time. feels like it is so easy for people break your windows.
I hate to give a bad review during this pandemic especially since the livelihood of so many people are at stake here.. but.. i really hope the hotel fixes its attitude with regards to food. there is a way to stay profitable in terms of food and still allow people to bring food into the hotel.
I also hate how the review has become about the hotel policy instead of things like location and service.
location, btw, is not bad. you do need to ride a trishaw to get to the walking street/ downtown.
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Date of stay: November 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Front Office Prime Asia Hotel, Revenue Management at Prime Asia Hotel
Responded Nov 3, 2021
Thank you for taking time reviewing our hotel. We are happy to know that you had a positive experience with us. We are gradually working on improvements, and have indeed renovated 30% of our inventory. Our parking is monitored by roving security and CCTV. With regards to the outside food policy, we are advising our guests before booking, and mentioning it on our website. We are also notifying guests who book using third party platforms, and offering full cancellation flexibility until the check-in process. Our guests are being informed and we verify with them acceptance of our policy before checking in. Thank you once again for reviewing our hotel, and we hope to welcome you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Situated about 300 metres off the main road, this property offers good value. The rooms are a good size and well appointed. The food in the main restaurant is decent and very reasonably priced as are the beverages.
Mid way during the 3 day stay, the air conditioner stopped working. The maintenance staff appeared within 5 mins of the call to the front desk and recommended to the front desk to provide me with another room which occurred within the following 10 minutes. Very impressive.
There is a decent sized pool on the rooftop that adjoins the main hotel restaurant. The inclusive breakfast is a selection of pre plated options cooked to order which is adequate.
The property ticks all the boxes when it comes to value and service offerings. Also offered is a complimentary drop off to the SM Mall and the main road. There is a laundry service less than 100 metres away as well.
Mid way during the 3 day stay, the air conditioner stopped working. The maintenance staff appeared within 5 mins of the call to the front desk and recommended to the front desk to provide me with another room which occurred within the following 10 minutes. Very impressive.
There is a decent sized pool on the rooftop that adjoins the main hotel restaurant. The inclusive breakfast is a selection of pre plated options cooked to order which is adequate.
The property ticks all the boxes when it comes to value and service offerings. Also offered is a complimentary drop off to the SM Mall and the main road. There is a laundry service less than 100 metres away as well.
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Date of stay: April 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Front Office P, Guest Relations Manager at Prime Asia Hotel
Responded Nov 22, 2019
Thank You for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your visit and you appreciate our service. We look forward to welcoming you back soon. Thank You
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
1. Very friendly personnel especially the waiters of the hotel
2. Good rooms and beds, very comfortable
3. Good parking space at the back
4. Commendable hotel
5. Very nice event coordinator Ms. Ren for the function hall.
6. They are flexible to meet your demands
7. Very nice environment
2. Good rooms and beds, very comfortable
3. Good parking space at the back
4. Commendable hotel
5. Very nice event coordinator Ms. Ren for the function hall.
6. They are flexible to meet your demands
7. Very nice environment
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Date of stay: October 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good day. Thank you for contacting us. We allow small breed dog and cats.
PET POLICY:
Only small breed dogs and cats are allowed inside the hotel.
Pet brought in and kept in a cage. Pets without a cage are not allowed inside the hotel.
Pets must be wearing diapers. Pets without diapers are not allowed inside the hotel.
Pets cannot be removed from the cage outside the guest room. Pets can be released inside the room only. Pets should remain in the cage if brought outside the room, including the lobby, corridor, public area, restaurant, gym, or the pool area.
Pets may not be left in the room unattended.
The Guest is liable for the health, safety, and welfare of their dogs at all times.
Dogs must be clean, fully house-trained, parasite free and disease free (i.e. ticks, fleas, Parvo, etc.)
Please do not bathe your dog in the bathtub or sink. Failure to abide will result in an additional cleaning fee
Guests are responsible for their pet’s actions, including but not limited to hotel property damages caused by the pet, or any form of attack on other guests, staff, or other pets.
Guests should ensure that their pets are well trained not to cause noise, especially after 10pm, which will disturb other guests stay. Guests with pets agree to move rooms, and pay the room rate difference, if their pet causes disturbance due to noise. If there is no other room available, guests agree to either keep their pet in their cage, in the hotel secured back area, or to check out without having the right to claim any refund.
The hotel reserves the right to accept or refuse any pet depending on the team’s judgment upon check-in.
The hotel reserves the right to change or amend this policy without any previous notice.
Price list for the charges:
Linens - PHP 500
Bed skirt - PHP 500
Pee on the wall - PHP 300
Furniture - Depends on the damage. Fees will be based on the repair cost.
Good day. Thank you for contacting us. Clark Airport is 15 mins drive and NAIA is 2-3 hours drive. Thank you!
Yes you can but there will be an additional charge
Yes they have an elevator and they have a screen above the pool and spa area
"4th floor had better shape rooms. Our first room on 2nd floor needed a lot of maintenance. If you are coming to swim you may want call"Read full review
PRICE RANGE
₱2,231 - ₱3,933 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesLuzonCentral Luzon RegionPampanga ProvinceAngeles City
NUMBER OF ROOMS
71
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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