Prime Asia Hotel
23 Narciso Street, Angeles City, Luzon 2009 Philippines
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$70
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Room & Suite (27)
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About
#24 of 142 hotels in Angeles City
Location
Cleanliness
Service
Value
A mixed use of a leisure featuring and hotel and residential units, would greatly be of service to influx of tourists especially to those who wish to stay on a short or long term basis and for those who are looking for a permanent residence. Located at the heart of Angeles City where the entertainment and tourism of Pampanga is situated, Prime Asia aims to provide the finest service to local and foreign visitors and local market within the area
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Conference facilities
Banquet room
Parking
Wifi
Hot tub
Pool / beach towels
Rooftop pool
Outdoor pool
Shallow end in pool
Coffee shop
Restaurant
Breakfast buffet
Breakfast in the room
Kids' meals
Outdoor dining area
Poolside bar
Rooftop bar
Meeting rooms
Rooftop terrace
Concierge
Non-smoking hotel
Outdoor furniture
24-hour front desk
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Wardrobe / closet
Bottled water
Flatscreen TV
Hair dryer
Private bathrooms
Tile / marble floor
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Mid-range
Languages Spoken
English, French, Arabic
Location
77Somewhat walkable
Grade: 77 out of 100
41Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
129Reviews6Q+A23Room tips
Reviews
Traveler rating
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- 45
- 28
- 12
- 12
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Most Recent
the manager lied and was caught out lying to my face and told me that my rate online was not accepted by the hotel, I was told that by Walid the manager that I must pay extra for my wife and two children after booking a room for two adults and two children
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Date of stay: May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Front Office Prime Asia Hotel, Revenue Management at Prime Asia Hotel
Responded Aug 17, 2022
Thank you for your kind feedback. The rate includes 2 adults and 2 kids with the existing bedding. Extra beds are chargeable.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed in May 2021. It was a nice room, clean hotel and pool. Services were a bit down because of the pandemic back then but still had nice meals. Not a whole lot to do at the hotel so would recommend for a short stay.
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Date of stay: May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Front Office Prime Asia Hotel, Revenue Management at Prime Asia Hotel
Responded Mar 6, 2023
Thank you for your kind review. We are glad to inform you that we have fully reopened all our facilities, and we would love to welcome you back and provide a better experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
1.) Hotel Room - it is OKAY. the showers are starting to be full of calcium deposits now, and need to be replaced. TV needs to be replaced with a new tv sets, WIFI is serviceable, but the access points and routers need to be updated with new, faster, and reliable ones. 2.) Staff - Staffs are quite friendly and they make do with what the management has given them. 3.) Food is not bad. not the best. 4.) Speaking of Food, they have a NO OUTSIDE FOOD policy. which means you cannot even bring liquor inside your room. even 5 star hotels dont have this crazy policy. I know they are trying to survive the pandemic, but keeping your guests feel unwelcomed is not one way of surviving. 5.) Parking. They have parking for about 10 cars outside their building, and more parking are…
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Date of stay: November 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Front Office Prime Asia Hotel, Revenue Management at Prime Asia Hotel
Responded Nov 3, 2021
Thank you for taking time reviewing our hotel. We are happy to know that you had a positive experience with us. We are gradually working on improvements, and have indeed renovated 30% of our inventory. Our parking is monitored by roving security and CCTV. With regards to the outside food policy, we are advising our guests before booking, and mentioning it on our website. We are also notifying guests who book using third party platforms, and offering full cancellation flexibility until the check-in process. Our guests are being informed and we verify with them acceptance of our policy before checking in. Thank you once again for reviewing our hotel, and we hope to welcome you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRIVACY - They will check your stuff one by one before entering the building, completely embarrassing and long process. NO OUTSIDE FOOD POLICY - Before booking there are no notice, posts or rules about this. But after booking and paid, they will send an email about this and upon entering the hotel they will not allow you to bring even JUICE or CUP NOODLES. The staff cannot even give proper explanation as to why they are implementing this. They keep telling us to buy from their Bar and Coffee Shop instead. I checked-in at 11pm from a tiring trip, their restaurant is already closed, I cannot even eat my cup noodles and I have to go outside to eat. What is the point of doing as staycation with that fcked up policy? ROOM FACILITIES - Almost nothing, no complimentary coffees, no…
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Date of stay: September 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Front Office Prime Asia Hotel, Revenue Management at Prime Asia Hotel
Responded Oct 17, 2021
Thank you for your kind review. We apologize for the inconvenience that you encountered during your stay. The respective departments have been notified to rectify the issues and ensure it doesn't happen again. On the platform where you made your booking, we don't have the option to pre-notify our guests about our hotel policies and provided amenities. It is mentioned however on our website's homepage. We have free cancellation policy for guests who don't accept our policies. Thank you once again and we hope you give us another chance in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Highlights staff..ron.panggoy.macoy.remie.april Especial mention sir Chad....very professional and friendly..thank you all staff citadines Bay City manila.the room is super b.and clean..God bless us.keep safe every one...
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Date of stay: August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Affordable yet neat rooms.The pool area also is very instagrammable. I will never forget my experience in this hotel Just cause I got engaged on my hotel room. the staff were so nice to let my fiance set up the room and they also looked excited for us. Will definitely stay again
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Date of stay: August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
We celebrated our 5th anniversary last June 12. We stayed at Prime Asia Hotel for one night. The kid loves the pool. We really our stay since the room is clean and comfortable. What we love most is that they have a superb customer service. My husband left his wedding ring at 307 room bathroom. We call the hotline and message the page. So grateful to Mika and Becca who assist us, especially to Mr. Toni, the housekeeping who kept the wedding ring. I highly appreciated their honesty. Thank you so much.
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Date of stay: June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hi there, Front desk & HK stay are courteous enough to attend to our needs. Forgot their names for I would have mentioned. I would suggest having nameplates on their uniforms so they'll be better remembered by guests. Overall, we loved our stay in our hotel, especially my kids. Indeed a pandemic getaway! Nice and clean room at an affordable price. We'll definitely be back here soon. 😊
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Date of stay: April 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hands down from booking to check out process! Kudos to Ms. Rebecca Tan for assisting me starting from booking a room and through out our stay she has made our experience seamless and memorable. The room was indeed clean and spacious there was a bit of problem with the A/C at first but got resolved in minutes. The housekeeping and engineering team was very accommodating and swift! My favorite area was their swimming pool! It was clean and the staff is incredibly courteous and helpful! Clear water and nice interiors too!❤️ Feels like you are in Bali which is a plus! We will definitely come back with our baby this month! Staycation in this property is addicting I must say! The staff and their service is really an asset to your hotel! See you soon!
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Date of stay: March 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
It's an affordable hotel that accepts kids during these times. The room we stayed at was clean but it smelled, so I asked the HK for a spray. Toilet is big and okay except for the dirty toilet bowl and the water leakage. The restuarant is closed, they do not give dental kits and disposable slippers. The pool closes at 5pm, and the water is too cold (I hope they regulate the water temp) Overall all, despite of the cons, my daughter liked our spontaneous staycation.
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Date of stay: December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Front Office Prime Asia Hotel, Revenue Management at Prime Asia Hotel
Responded Feb 25, 2021
Hi Erika, Thank you for taking time to review our property. You must have stayed some time ago because we are glad to inform you that we have installed water heater to our pool jacuzzi, and the water is now warm. We are also ongoing with renovating our rooms, replacing all fixtures, including the toilet bowls. Thank you once again, and we look forward to welcoming you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$31 - $58 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesLuzonCentral Luzon RegionPampanga ProvinceAngeles City
NUMBER OF ROOMS
71
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