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Penthouse Hotel

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3 - 4 A Santos Street, Balibago, Angeles City, Luzon Philippines
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Traveler (191)
360
Panoramas (18)
Room & Suite (252)

About

#29 of 132 hotels in Angeles City
Location
Cleanliness
Service
Value
Located in the heart of Angeles City, The Penthouse Hotel is conveniently located in Angeles City’s world famous Walking Street. There are several local and Western restaurants and shopping malls close by, perfect for both the business and leisure traveler. Rooms are well furnished and very comfortable with all the modern amenities. Other hotel facilities include a restaurant, sauna and steam bath. The Penthouse Hotel, “the highest point of luxury.”
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Airport transportation
Meeting rooms
Massage
Rooftop terrace
Street parking
Wifi
Hot tub
Rooftop pool
Outdoor pool
Coffee shop
Restaurant
Poolside bar
Rooftop bar
Car hire
Steam room
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Outdoor furniture
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Bath / shower
Telephone
Clothes rack
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Centrally Located
Languages Spoken
English, Filipino, Korean
179Reviews5Q+A35Room tips
Traveler rating
  • 70
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Popular mentions
CHE R wrote a review Mar 2021
Manila, Philippines11 contributions26 helpful votes
Not worth the hype and review online. It has limited parking, small elevator, dark hallways. In short, kinda creepy. Its an old building in Angeles. You can find better hotels with cheap price than this hotel. Its like an upscale motel.
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Date of stay: March 2021Trip type: Traveled as a couple
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santoskid wrote a review Feb 2021
San Fernando, Philippines14 contributions14 helpful votes
Stayed here with my girl for our monthsary, the room we were given wasn’t that bad. It was clean and it even had a separate bath tub which was nice. When we arrived, we were given a parking space in front of the hotel, the weather wasn’t that great so we felt lucky that our pick up truck was just right in front. The next day, a phone call from the front desk woke us up around 6am to inform us that they will be turning off the generator to let it rest for a while because it turns out that there was a blackout due to the typhoon. It was no big deal for us since it wasn’t that hot and the room was cozy, when I grabbed my bag to get some stuff I saw that there was water leakage from the window and some of our bags including our important documents were soaked but we didn’t make a fuss about it at the reception because we’re not the type to complain. Now this is what triggered us, when we went out to get breakfast we saw shattered glass in front of the hotel near our truck but we didn’t notice that our hood and windshield got damaged because it was wet, we only saw it when I cleaned the truck and there were shattered glasses on it’s rain gutter and that’s when it dawned to us that it was because of what happened at the hotel. We tried to liaise with the hotel’s GM but unfortunately they were denying that it was from their hotel even though you could still see the glass debris right in front of their hotel and they insisted that they weren’t liable despite the fact that we were parked in their property. Not impressed with how they handled our concerns but anyways, we won’t be coming back.
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Date of stay: November 2020Trip type: Traveled as a couple
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Isla wrote a review Nov 2020
2 contributions
Kudos to all the staff who serve us at upper deck bar and resto, staff are attentive and courteous, especially Ryan. The food was excelent and superb. Kuddos to the Chef on duty. Crispy Pork Belly Kare-Kare is a must!!! Exceeded our expectations. Best rooftop haven in metro angeles. Love you guys!!!
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Date of stay: November 2020Trip type: Traveled with friends
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Response from Penthouse Hotel, Agency / Consultant at Penthouse Hotel
Responded 27 Nov 2020
Dear Ms. Islaz19, Warmest Greetings from the Penthouse Hotel & Residences! First of all, we would like to thank you for having stayed with us. We are deeply honored that you have chosen the Penthouse Hotel as your “home away from home”. And we are happy to see, based on your feedback that our Food and Beverages staff exceeded your services expectations provided to you as having been good ones. We highly appreciate your feedback and we are glad to see that overall while you were staying with us. In the meantime, we all wish you lots of success and all the best for now, and in the future.
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Capt. wrote a review Nov 2020
2 contributions1 helpful vote
The hotel suffers from lack of maintenance - the wear and tear is extensive. PHP 10k for the Jr. Suite is not worth it. The staff at Upper Deck (rooftop) were more occupied chatting together, and forgot the guests at the pool area. The staff at the Reseption were very friendly, polite and professional.
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Date of stay: November 2020Trip type: Traveled solo
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Response from Penthouse Hotel, Agency / Consultant at Penthouse Hotel
Responded 26 Nov 2020
Dear Mr. CaptainMSJ, Warmest Greetings from the Penthouse Hotel! First of all, we would like to thank you for having stayed with us. We are deeply honored that you have chosen the Penthouse Hotel as your “home away from home”. We do appreciate you taking the time to inform us why our services rendered did not meet your expectations. By not paying attention to the said staff during your stay and the management is an ongoing process to improve more the Hotel Facilities. We can learn how to make things better so that your next stay here with us will be a hopefully nicer experience for you. Kindly be advised that every issue that you have mentioned has already been addressed properly to the department in charge and we are making our best, to in the future prevent these things from happening again. Please accept our sincere apology for any trouble or inconvenience that was caused to you by this incident. Again we highly appreciate your feedback, as it will assist us in becoming better at what we do. In the meantime, we will wish you lots of success and all the best for now, and in the future.
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Tom B wrote a review Apr 2020
Luzon, Philippines428 contributions146 helpful votes
Nice hotel, but there were rat droppings under the bed. And then baby rats. The mother wasn’t around, just the little ones. Upon complaining, they pretended to not understand English. The neighborhood had several buildings under construction so it may have been a temporary problem.
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Date of stay: December 2019Trip type: Traveled with family
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PRICE RANGE
US$54 - US$99 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesLuzonCentral Luzon RegionPampanga ProvinceAngeles City
NUMBER OF ROOMS
82
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Frequently Asked Questions about Penthouse Hotel
Which popular attractions are close to Penthouse Hotel?
Nearby attractions include Midnight Rodeo (0.1 km), Mega Dance Center (0.1 km), and Wild Aces Poker Sports Club (0.02 km).
What are some of the property amenities at Penthouse Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Penthouse Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Penthouse Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Penthouse Hotel?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Penthouse Hotel?
Conveniently located restaurants include Swiss Chalet, Tequila Reef Angeles City Restaurant & Bar, and RBI Steak House.
Are there opportunities to exercise at Penthouse Hotel?
Yes, guests have access to a pool during their stay.
Does Penthouse Hotel have an airport shuttle?
Yes, Penthouse Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Penthouse Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Penthouse Hotel?
The staff speaks multiple languages, including English, Korean, and Filipino.
Are there any historical sites close to Penthouse Hotel?
Many travellers enjoy visiting Nayong Pilipino Clark (7.4 km) and Building 2425 (4.1 km).