Which popular attractions are close to Prism Hotel?

Nearby attractions include Zoocobia Fun Zoo (0.2 km), Kamikaze West Airfield (0.02 km), and Building 2122 Post Headquarters (0.2 km). See all nearby attractions.

What are some of the property amenities at Prism Hotel?

Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant. See all property amenities.

Which room amenities are available at Prism Hotel?

Top room amenities include a minibar, air conditioning, and a refrigerator. See all room amenities.

What food & drink options are available at Prism Hotel?

Guests can enjoy an on-site restaurant and a lounge during their stay. Learn more.

Is parking available at Prism Hotel?

Yes, free parking is available to guests. Learn more.

What are some restaurants close to Prism Hotel?

Conveniently located restaurants include Maranao Grill at the Oasis Hotel, Niji Japanese Restaurant, and Iguana's. See all nearby restaurants.

Are there opportunities to exercise at Prism Hotel?

Yes, guests have access to a pool during their stay. Learn more.

Does Prism Hotel have an airport shuttle?

Yes, Prism Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details. Learn more.

Does Prism Hotel have airport transportation?

Yes, Prism Hotel offers airport transportation for guests. We recommend calling ahead to confirm details. Learn more.

Which languages are spoken by the staff at Prism Hotel?

The staff speaks multiple languages, including English and Filipino. See all property amenities.

Are there any historical sites close to Prism Hotel?

Many travellers enjoy visiting Nayong Pilipino Clark (5.3 km) and Building 2425 (6.9 km). See all nearby attractions.

PRISM HOTEL - Reviews (Angeles City, Philippines)

Miss D. wrote a review Aug 2019

Dubai, United Arab Emirates85 contributions25 helpful votes

Colors of Pampanga

Prism hotel has got to be one of the most colorful hotels I’ve ever been to. Went there with 3 friends and we booked a suite with 2 queen beds. The room was big, the bathroom was sooooo nice and well-divided, there’s a little kitchen corner too. The area is surrounded with nearby food chains, bars, massage places, supermarkets, police station, etc. It is basically in the heart of Pampanga. Room was well-ventilated and lighted, pool was cozy but not heated ( water was so cold for me but still fine). Our booking came with free breakfast and was satisfying. Plus: Staff are all friendly and courteous, from the guards to the attendants. Tip: They offer cheaper pick-up and drop-off services as compared to public transpo in the area. You can pre-book transpo needs with them.

Date of stay: July 2019Trip type: Traveled with friends

2 Helpful votes

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Apple L wrote a review Feb 2019

6 contributions2 helpful votes

Very disappointing!

I will not recommend this place. It was a mistake booking in this hotel. The area was so bad, its like squatters. I booked four rooms for my family. The staff is unfriendly, especially the ones at the front desk. There was NO INTERNET!!! The sheets had stains. The bathroom was a disaster. The closet has mold, the showers are rusty and old. The hot water changes to cold every 30 seconds which was annoying. The toilet in the room were I stayed in was clogged. The poor guy took almost an hour unclogging it while I had to sit there and waste my time. The Hallways are slippery. We found a small bug too! My family went swimming and nobody turned on the jets until I asked one of the staff. Just poor service overall.

Date of stay: December 2018

Rooms

Service

Sleep Quality

Trip type: Traveled with family

2 Helpful votes

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Che A wrote a review Oct 2018

1 contribution1 helpful vote

Vacation

We stay for 3nights the hotel is clean, I love the room is separate from the kitchen and living room...the staff are friendly and the pool is clean my son and daughter enjoy our stay...I will recommend this hotel to my friends for sure..

Date of stay: November 2017Trip type: Traveled with family

1 Helpful vote

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Jerzy G wrote a review Oct 2018

Olsztyn, Poland1757 contributions199 helpful votes

Away from the noise, quiet and friendly place

Set in a side street, away from the noise but close to the Korean street with shops and restaurants. Plesent, clean rooms. Nice pool. Good breakfast. Helpful staff. Everything you might need after a tiring trip to Mt. Pinatubo...

Date of stay: December 2017

Rooms

Cleanliness

Service

Trip type: Traveled as a couple

1 Helpful vote

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Sai F.C wrote a review Jul 2018

2 contributions1 helpful vote

No empathy from the staff...

My friends and I always booked Prism Hotel whenever we have get together or special events to attend to in Pampanga. Last June 30, again, we booked their 3 (for 8pax) bedroom suite through Agoda for get together. After having our dinner at Frienship Road, we went back to the hotel to continue our bonding when suddenly we heard a gush of water coming from the pipe in the sink of the kitchen. The water went all the way the living room and one of the bedroom. So, the staff decided to transfer us to another 3-bedroom suite. We were okay at the new room (since it's the same room category as the one we booked). After being transferred for about 10mins, the power on that room turned off. The maintenance fixed the circuit breaker and so electricity was backed again. Since, we felt that there was something wrong in the room, we went to the Front Desk to request if they can transfer us to other room/s with almost the same amenities of that the room that we booked. They offered us 2 rooms. The 2 rooms were okay with incomplete facilities and of the lower price (combined)as that of the room initially booked. Since, the purpose of staying is for us to bond, we decided to stay at the 2nd room, but again, the power turned off again. We even heard their Maintenance staff said that "sira talaga room na yan mula nung ginawang power card". Because of that, we went back to the Front Desk and requested that if they will transfer us to lower room category, they should at lease refund us of the difference in the rate. We got more irritated because their FO (Angelica) insisted that they cannot do refund since the room she's offering us is almost the same rate as that of what we booked. We asked where did she based her rates, she showed us another room rates that she got from the other office. (Pictures shown: Pink Room Rates is the one available at their counter and Green Room Rates is the one that she got from the other office). She's insisting that she cannot do refund. We were asking for a Supervisor or Manager but she mentioned that they do not have one but one of HK staff called her in the other room to talked to someone on the cellphone. For us to take a rest already, we insisted to give us 2 studio room and 1 studio executive which is almost the same rate as that of the room that we booked. We were able to go inside the room at around 1230pm, after more than one hour talking to them. Worst experience and handling of the situation. We understand that the incident happened at the 1st room was no one's fault. But we were so disappointed on how they handled it. 1. No one from the staff express an apology on the incident. 2. They transfered us to another room (2nd room) which they knew was not working well. Add it up, the bathroom was not clean when we transferred. 3. We booked their highest room category. But what they are offering us initially does not even compensate our initial booking. 4. When we were requesting for a refund, she got the green room rates which was not being used for booking. We saw a walk in guest booked earlier with the rates stated in the pink form. 5. Angelica was more concerned on her system and how to do adjustments more than us being transffered ASAP. We talked to her for more than 1 hr. 6. No one assisted us during our transfer. They just told us the room. 7. The staff (Angelica and HK staff) looks so irrirated that we are complaining. No one showed empathy that at 10am we were not even sure which room we are going to rest. Staff should shows empathy to the guests.…

Date of stay: July 2018Trip type: Traveled with friends

1 Helpful vote

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Prism Hotel, Angeles City

Prism Hotel

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