I booked an overnight stay for my tita and cousin. Convenient location, courteous staff, and clean room. They want to come back for a Korean food trip at the nearby Friendship Highway. The hotel is along a jeepney route too.
The room needs fresh paint as the wall shows signed of chipped paint which to my eye looks dirty. Although the television is old it still uses Cable TV, it should have an upgrade as well by using smart TV and have Netflix, Youtube as a source for media Bathroom tiles needs repair and glass need some treatment
Over all, it was a great stay at Red Planet, as expected. Though the Angeles branch needs to work on some improvements in the cleanliness of their lobby sofa and bathroom tiles. And maintenance of their hand sanitizer/soap dispensers. Staff are friendly and rooms are clean. Hotel is situated in a less crowded area.
Location is great room is consistent with other red planet branches. Looking forward on our next stay. And it is great value for money, also near sm and other food establishments, friendly and accommodating staff as well
Had a good overnight stay at Red Planet Angeles City, Pampanga last Dec. 29 to 30, 2022. Location was great. Staff were nice. And, it very near SM Clark. Would definitely go back here if there's a chance.
I left my wallet with 17,800 worth of money in 1000s and 100s bills. I kept it in the safe without locking it anymore since only my mother and I are the only ones inside the room at the hotel. After we checked out Dec 17, we travelled back to Rizal and I was not able to check my bags till next day when I realized my wallet is still in the safe. Took me an hr to get an answer from the hotel, said they checked the room thoroughly and did not see any wallet. No one else also stayed in the same 713 room after us so after my mother and I, I don’t know who else got access to the room. It was a really bad experience, I lost money which I have been saving for Christmas. I always visit red planet with family and for business, but this is the only branch I will never trust again.
The angeles branch is one of the oldest ones i guess o they dont really maintain their sheets. It had stains all over makin it uneasy for me to sleep:( aircon was cold. room was small compare to other branches.
Aside from the in-room wifi connection experience which is rally bad, I would like to commend all the staff for the excellent customer and hospitality management! Would still recommend this to my colleagues.
Great staff that were amiable, knowledgeable and attentive. Convenient location close to SM Clark, Main Gate and Koreatown. Reasonable rates with discounts if you sign up to be a member. Comfy beds but could use more pillows and rubber mattings in the bathroom floor. But overall, a very good stay for me, my wife and toddler.
It was a very good stay. had a relaxing day and it helped us unwind. It has been a relaxing day for us. Keep up the good work. Also, I just wanted to commend the staff and people within the hotel. It was a good experience