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Lewis Grand Hotel

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Lewis Grand Hotel
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347 Reviews from our TripAdvisor Community

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Showing 316: English reviews
Brisbane
Reviewed October 27, 2016

I booked a corner room. On arrival it became unavailable. I was 'upgraded' to a lesser room that was slightly bigger. Room was ok. Shower fittings were knocked up by a local. (see photo) Complimentary parking was in the muddy spare lot next to the hotel. Front desk staff were helpful and smiling. Looking forward to a delicious hotel breakfast...

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Helpful?
Thank Steve17Brisbane
Pittsburgh, Pennsylvania
Reviewed October 10, 2016 via mobile

I've been staying here for a few days now with friends and have no complaints at all. The people working are so nice and do not let on their possible annoyance with my party's somewhat loud behavior :) My room is very clean (and the rest of the hotel is clean too) with a great views of the pool and...

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1Thank swtleeph412
lewisgrandhotel1, General Manager at Lewis Grand Hotel, responded to this review

Thank you for giving us a perfect rating. We very much appreciate your comments regarding your stay at Lewis Grand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve...

SF Bay Area
Reviewed October 9, 2016

This was my third visit to the Lewis Grand Hotel. This place means a lot to me as it was where I proposed to my lovely wife Mylene (In a lovely private tent in the garden with rose petals strewn about). Previous trips (April and June 2015) were great and very good, but this stay was nothing short of horrible....

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3Thank Paul R
lewisgrandhotel1, General Manager at Lewis Grand Hotel, responded to this review

Thank you for taking the time to tell us about your experience at Lewis Grand Hotel. I am sorry that we did not meet all your expectations; please allow me to express my apologies with all sincerity. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that...

melbourne
Reviewed September 29, 2016

The location of this hotel is in a quieter area and well appreciated. The rooms are spacious and clean. Staff are very helpful and polite. The only problem is they need to improve there breakfast buffet. Limited selection and never really hot. For a premium hotel this is the only real let down.

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Helpful?
Thank jcfarb
lewisgrandhotel1, General Manager at Lewis Grand Hotel, responded to this review

Thank you for your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. We very much appreciate that you have chosen Lewis Grand Hotel as part of your itinerary. Thank you for taking the time to tell us about your experience at Lewis Grand Hotel. Please be rest assured...

Underwood, North Dakota
Reviewed September 27, 2016

We've stayed at LG on four different occasions. The last time it was not good, so we booked a different hotel to start our stay in Angeles. It wasn't very good, so we decided that since my last review the owner/management had said that they were going to be addressing the issues we had on our previous stay. We gave...

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Helpful?
Thank Joe N
lewisgrandhotel1, General Manager at Lewis Grand Hotel, responded to this review

Dear Sir, Thank you for taking the time to tell us about your experience at Lewis Grand Hotel. I am sorry that we did not meet all your expectations; please allow me to express my apologies with all sincerity. Our management team strives to provide a superior service experience for every customer; therefore your feedback is very important to us....

Reviewed September 25, 2016

Truth be told, my family's initial experience with the hotel wasn't that great, but we gave the hotel another try and it was so worth it. The hotel staff are efficient and friendly, and made our stay very enjoyable. The hotel driver even went the extra mile and out of his usual duties to assist me with my car so...

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Helpful?
Thank Marco P
lewisgrandhotel1, General Manager at Lewis Grand Hotel, responded to this review

Thank you for giving us a perfect rating. We very much appreciate your comments regarding your stay at Lewis Grand Hotel. It is always a pleasure to receive positive feedback. I am very pleased to hear that our staff made your stay enjoyable. I will share your comments with our drivers and the rest of the team. I am sure...

Yong San Army Base Seoul, Korea
Reviewed September 17, 2016

This Hotel during the past month has had some problems...Many Hotel Items are going down...Most feel it is due to the fact that the Manager is not working at this time...He took some time off or so they will tell you...Food, Rooms and Desk workers are all slipping now without the Main Man there to check what is going on...

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2Thank Tony_Brown
lewisgrandhotel1, Manager at Lewis Grand Hotel, responded to this review

Thank you for taking the time to tell us about your experience at Lewis Grand Hotel. I am sorry that we did not meet all your expectations; please allow me to express my apologies with all sincerity. Our management team strives to provide a superior service experience for every customer; therefore your feedback is very important to us. At Lewis...

Reviewed September 13, 2016 via mobile

I love the service given at this hotel. The staff is so friendly and helpful. They go out of their way to help you and to make sure you are happy being there. Pao, who works in 5th Ave restaurant is one of the nicest people. She gives outstanding service and gave us great recommendations on the menu. I wish...

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Helpful?
1Thank Jimmyshoes73
lewisgrandhotel1, General Manager at Lewis Grand Hotel, responded to this review

Thank you for your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. We very much appreciate that you have chosen Lewis Grand Hotel as your “home away from home”. Thank you for taking the time to tell us about your experience at Lewis Grand Hotel. It is always...

Makati, Philippines
Reviewed August 30, 2016

We are sure that we will not come back again. The person who handles our activity is not good, they left us with nobody to talked too and don't even endorsed our requirements with someone. But thank you for the Front Desk Personnel namely: Triza, Mitch, Jane, Rhea who helped me out with my concerns.

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1Thank kateD2117FB
lewisgrandhotel1, General Manager at Lewis Grand Hotel, responded to this review

Thank you for taking the time to tell us about your experience at Lewis Grand Hotel. I am sorry that we did not meet all your expectations; please allow me to express my apologies with all sincerity. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that...

Wessobrunn, Germany
Reviewed August 27, 2016 via mobile

while my business Travel i stayed again in Lewis Grand Hotel its already like coming home there and join the warmly Welcome and the Great Support of the friendly stuff To do good business meetings there seems every Time the hotel goes more nicer and for me the best Hotel at this place also enjoy life band at poolside at...

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Thank losromo
lewisgrandhotel1, General Manager at Lewis Grand Hotel, responded to this review

Thank you for giving us a perfect rating. We very much appreciate your comments regarding your stay at Lewis Grand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
THE LEWIS GRAND HOTEL - Where entertainment is magnified, cultures meet, and Angeles City style is redefined. Nestled between the world famous upper and lower Field Avenue, the hotel offers its customers absolutely the finest Hotel accommodations Angeles City currently has to offer. The Hotel is tourist friendly and offers an atmosphere that is exciting and at the same time soothing and comfortable. It is driven by the qualities of its international and local guests, serving as a get away oasis for those in search of the purest comforts. ... more   less 

Additional Information about Lewis Grand Hotel

Address: Don Juico Ave | Malabanias, Angeles City, Luzon 2009, Philippines
Location: Philippines > Luzon > Central Luzon Region > Pampanga Province > Angeles City
Price Range: ₱4,768 - ₱6,926 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Lewis Grand Hotel 4.5*
Number of rooms: 69
Reservation Options:
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Hotel Style:
#3 Business Hotel in Angeles City
#11 Spa Hotel in Angeles City
#13 Luxury Hotel in Angeles City
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Questions & Answers

Here's what travellers have asked, with answers from Lewis Grand Hotel staff and other travellers.
8 questions
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Questions? Get answers from Lewis Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Presidential suite is like a dream!!!”
 of 5 bubbles 841marjv, Jan 18, 2017 | Read review
“The Hotel no longer offers value for money - perhaps try another hotel”
 of 5 bubbles IANM970, Jan 8, 2017 | Read review
“Choose the room facing the road, or the swimming pool. Not much options though,”
 of 5 bubbles asish_chandra, Dec 29, 2016 | Read review
“The side that looks towards the mountain...view and gets less sun streaming into room.”
  • Super moon from November looking towards the mountain
 of 5 bubbles divrbud98, Nov 19, 2016 | Read review
“Quite rooms on the south but without views. Rooms beside the pool is better I think though a little bit pricey.”
 of 5 bubbles noie99, Nov 1, 2016 | Read review
5 of 5