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Lewis Grand Hotel

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Lewis Grand Hotel
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353 Reviews from our TripAdvisor Community

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Showing 320: English reviews
Singapore, Singapore
Reviewed November 4, 2016

We had our daughters 18th Birthday celebration here just a week ago. I did not know what to expect but must admit was very pleasantly surprised and we had a fabulous evening. I would not say everything was 100% perfect.........it never is but have to thank Diane and Charmaine for ensuring the special memories we had we will to cherish....

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Helpful?
Thank oopsvanman
lewisgrandhotel1, General Manager at Lewis Grand Hotel, responded to this review

Dear Mr. Jeynes, Thank you for your most kind review. We very much appreciate your comments regarding your stay and experience at Lewis Grand Hotel. Thank you particularly for praising efforts of our colleagues, Diane and Charlene from Sales & Marketing Department. Thank you for complementing our food, hotel facilities but most of all our dedicated employees.. I will share...

Reviewed November 2, 2016

Lewis Grand Hotel stands for its name, the grand entrance, grand stairs and high ceiling and big rooms. But its all at the outset. Their towels in particular their hand towel are worn out though the towels are new. The sofa is also not as good as new as well as the sofa in the lobby. The sofas in the...

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Helpful?
Thank noie99
lewisgrandhotel1, General Manager at Lewis Grand Hotel, responded to this review

Please accept our sincere apologies for your disappointment at your recent stay at our Hotel. We are extremely concerned to read your comments with regard to your overall experience at the hotel. Please rest assured that we are taking the appropriate measures to address the problems received from our staff and prevent occurrence. We are now ongoing with our renovations...

Mabalacat, Philippines
Reviewed November 1, 2016 via mobile

I like the hotel because its cozy and elegant. The stairs is beautifully designed and the ceilings. It was quiet and relaxing especially at the pool area on the tent. Meals are also served there at the tent as per request. My son swim and he loves it though color blue is visible on his knees and elbows when he...

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Helpful?
Thank Fritzie D
lewisgrandhotel1, General Manager at Lewis Grand Hotel, responded to this review

Thank you very much for choosing Lewis Grand Hotel! We sincerely appreciate your gracious comments that you have shared on TripAdvisor. It gives us great pleasure to note that we were able to provide you with a service that exceeded your expectations. Your compliment on our facilities particularly the stairs and ceilings has been shared with the entire team. We...

Planet Venus
Reviewed October 30, 2016

Actually, i would rate this hotel as 4-5 stars. The room and bed was spacious and comfy. Although we were given a smoking room, there were no traces of smoke clinging to furniture or curtains. The water pressure was good, airconditioning was working and despite the hotel being busy, it was relatively quiet in our room. The front desk staff...

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Helpful?
Thank 5,678
lewisgrandhotel1, General Manager at Lewis Grand Hotel, responded to this review

Thank you for your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. We very much appreciate that you have chosen Lewis Grand Hotel as part of your itinerary. Thank you for taking the time to tell us about your experience at Lewis Grand Hotel. Please rest assured that...

Brisbane
Reviewed October 27, 2016

I booked a corner room. On arrival it became unavailable. I was 'upgraded' to a lesser room that was slightly bigger. Room was ok. Shower fittings were knocked up by a local. (see photo) Complimentary parking was in the muddy spare lot next to the hotel. Front desk staff were helpful and smiling. Looking forward to a delicious hotel breakfast...

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Thank Steve17Brisbane
Pittsburgh, Pennsylvania
Reviewed October 10, 2016 via mobile

I've been staying here for a few days now with friends and have no complaints at all. The people working are so nice and do not let on their possible annoyance with my party's somewhat loud behavior :) My room is very clean (and the rest of the hotel is clean too) with a great views of the pool and...

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1Thank swtleeph412
lewisgrandhotel1, General Manager at Lewis Grand Hotel, responded to this review

Thank you for giving us a perfect rating. We very much appreciate your comments regarding your stay at Lewis Grand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve...

SF Bay Area
Reviewed October 9, 2016

This was my third visit to the Lewis Grand Hotel. This place means a lot to me as it was where I proposed to my lovely wife Mylene (In a lovely private tent in the garden with rose petals strewn about). Previous trips (April and June 2015) were great and very good, but this stay was nothing short of horrible....

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3Thank Paul R
lewisgrandhotel1, General Manager at Lewis Grand Hotel, responded to this review

Thank you for taking the time to tell us about your experience at Lewis Grand Hotel. I am sorry that we did not meet all your expectations; please allow me to express my apologies with all sincerity. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that...

melbourne
Reviewed September 29, 2016

The location of this hotel is in a quieter area and well appreciated. The rooms are spacious and clean. Staff are very helpful and polite. The only problem is they need to improve there breakfast buffet. Limited selection and never really hot. For a premium hotel this is the only real let down.

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Helpful?
Thank jcfarb
lewisgrandhotel1, General Manager at Lewis Grand Hotel, responded to this review

Thank you for your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. We very much appreciate that you have chosen Lewis Grand Hotel as part of your itinerary. Thank you for taking the time to tell us about your experience at Lewis Grand Hotel. Please be rest assured...

Underwood, North Dakota
Reviewed September 27, 2016

We've stayed at LG on four different occasions. The last time it was not good, so we booked a different hotel to start our stay in Angeles. It wasn't very good, so we decided that since my last review the owner/management had said that they were going to be addressing the issues we had on our previous stay. We gave...

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Helpful?
Thank Joe N
lewisgrandhotel1, General Manager at Lewis Grand Hotel, responded to this review

Dear Sir, Thank you for taking the time to tell us about your experience at Lewis Grand Hotel. I am sorry that we did not meet all your expectations; please allow me to express my apologies with all sincerity. Our management team strives to provide a superior service experience for every customer; therefore your feedback is very important to us....

Reviewed September 25, 2016

Truth be told, my family's initial experience with the hotel wasn't that great, but we gave the hotel another try and it was so worth it. The hotel staff are efficient and friendly, and made our stay very enjoyable. The hotel driver even went the extra mile and out of his usual duties to assist me with my car so...

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Helpful?
Thank Marco P
lewisgrandhotel1, General Manager at Lewis Grand Hotel, responded to this review

Thank you for giving us a perfect rating. We very much appreciate your comments regarding your stay at Lewis Grand Hotel. It is always a pleasure to receive positive feedback. I am very pleased to hear that our staff made your stay enjoyable. I will share your comments with our drivers and the rest of the team. I am sure...

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
THE LEWIS GRAND HOTEL - Where entertainment is magnified, cultures meet, and Angeles City style is redefined. Nestled between the world famous upper and lower Field Avenue, the hotel offers its customers absolutely the finest Hotel accommodations Angeles City currently has to offer. The Hotel is tourist friendly and offers an atmosphere that is exciting and at the same time soothing and comfortable. It is driven by the qualities of its international and local guests, serving as a get away oasis for those in search of the purest comforts. ... more   less 

Additional Information about Lewis Grand Hotel

Address: Don Juico Ave | Malabanias, Angeles City, Luzon 2009, Philippines
Location: Philippines > Luzon > Central Luzon Region > Pampanga Province > Angeles City
Price Range: ₱4,687 - ₱6,531 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Lewis Grand Hotel 4.5*
Number of rooms: 69
Reservation Options:
TripAdvisor is proud to partner with Priceline, Booking.com, Hotwire, Hotels.com, Orbitz, Travelocity, Agoda, Expedia, TripOnline SA, Cheap Tickets, HotelQuickly and Travel Book Philippines, Inc. so you can book your Lewis Grand Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#3 Business Hotel in Angeles City
#10 Spa Hotel in Angeles City
#13 Luxury Hotel in Angeles City
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Questions & Answers

Here's what travelers have asked, with answers from Lewis Grand Hotel staff and other travelers.
9 questions
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Questions? Get answers from Lewis Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Room 315. For SURE. Don't eff up the carpet with your nasty cigarettes in the room guys.”
dejz, 2 weeks ago | Read review
“Presidential suite is like a dream!!!”
841marjv, Jan 18, 2017 | Read review
“The Hotel no longer offers value for money - perhaps try another hotel”
IANM970, Jan 8, 2017 | Read review
“Choose the room facing the road, or the swimming pool. Not much options though,”
asish_chandra, Dec 29, 2016 | Read review
“The side that looks towards the mountain...view and gets less sun streaming into room.”
  • Super moon from November looking towards the mountain
divrbud98, Nov 19, 2016 | Read review
5 of 5