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Lewis Grand Hotel

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354 Reviews from our TripAdvisor Community

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Showing 320: English reviews
Redcar, United Kingdom
Reviewed January 8, 2017

I am quite sad to be leaving this review but after staying 8 times at the hotel over the past 5 years i have noticed originally a slow and now rapid decline in standards. The staff are certainly not the problem as you could not wish for a more polite, friendly and hard working group of people. I booked an...

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Helpful?
1Thank IAN M
Kolkata
Reviewed December 30, 2016

The Hotel location is quiet near to shopping Mall, happening places & the rooms are quiet big and comfortable. The Hospitality of the staff at the reception, house keeping & room service is quiet good. I tried some food in the room, they are quiet good. Room Wi-Fi needs big improvement. The Hospitality at the restaurant ( breakfast) needs improvement...

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Thank asish_chandra
Reviewed December 26, 2016 via mobile

If you're looking for a perfect place to stay at in Angeles City, I recommend you stay at this hotel. Lewis Grand has the most accommodating staff! Kudos to them, esp to Moner - he cleaned our room daily, even leaving a note "enjoy your stay". We really had a great time, and looking forward to staying here again! :)

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Thank Steph A
Aurangabad
Reviewed December 13, 2016 via mobile

The hotel is nice and very well located. Rooms are nice and big. Major problem faced was breakfast. No vegetarian food. After request they put cornflakes in buffet. Even they did not offer fresh fruits. They kept very little fruit salad. Should improve on breakfast menu. Also shower facility was not good. To shower had to actually climb in bath...

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Thank Atul2111
Reviewed December 10, 2016 via mobile

We checked in here on December 1, we arrived about one hour early before the check in time 2pm, we came from a long flight so we asked the staff if they have the room ready for us, they said yes, but early check in she said requires 25% additional to the room rate. They gave us a welcome drink...

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Thank Mikeandrea D
Bangkok
Reviewed December 5, 2016

The hotel looks good on the outside. The pool is nice. The rooms are sadly lacking. From appearances, they look OK. Nothing special, but OK. What fails in the room is the lack of hot water. They warn you that you have to wait from 10-20 minutes for hot water (see the photo from inside the bathroom), but when it...

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Thank Jonathan B
Taipei, Taiwan
Reviewed December 4, 2016

it is located at the middle section of the Don Juico Ave (21 St). The building is in white color and spectacular. For the guests aiming the nightlife in walking streets, it will have a short distance with tricycle access. The east area is the main walking streets. The west area has some mid and small sizes bars. The interior...

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Thank advance1234
Manila, Philippines
Reviewed December 1, 2016 via mobile

My wife booked 5 rooms for our wedding preparation night. The receptionist when we arrive in the hotel was not even smiling. The concierge were helpful though. The rooms were fine but not worthy for a 4 star hotel. I know cause I'm an auditor for 5 star hotels and restaurants for 2 years in Dubai. I stayed on their...

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1Thank DaniloNano
Puyallup, Washington
Reviewed November 20, 2016

This is my first time to the Philippines and my friends second time. My friend stayed at the LGH first time around and liked it so much that's where we stayed this time. ALL OF THE HELP IS GREAT! From the front desk ladies to the restaurant crew to the Door/ transportation guys and even the housekeeping group. They are...

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1Thank divrbud98
lewisgrandhotel1, General Manager at Lewis Grand Hotel, responded to this review

Thank you very much for writing such a thorough and positive review. We are glad to know that you have a pleasant time with us. We very much appreciated your great feedback for all aspects of your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this...

Chiang Mai, Thailand
Reviewed November 15, 2016 via mobile

I have had the pleasure of staying at Lewis Grand 4 or 5 times now and it is still for me at least the nicest hotel in the Angeles area. I m very sad to report that it has somewhat deteriorated since my previous visit some 8 months or so ago. The rooms are looking very old and worn and...

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Thank TongThaid
lewisgrandhotel1, General Manager at Lewis Grand Hotel, responded to this review

Please accept our sincere apologies for your disappointment at your recent stay at our Hotel. We are extremely concerned to read your comments with regard to your overall experience at the hotel. Please rest assured that we are taking the appropriate measures to address the problems received from our staff and facilities and prevent occurrence. We are now ongoing with...

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
THE LEWIS GRAND HOTEL - Where entertainment is magnified, cultures meet, and Angeles City style is redefined. Nestled between the world famous upper and lower Field Avenue, the hotel offers its customers absolutely the finest Hotel accommodations Angeles City currently has to offer. The Hotel is tourist friendly and offers an atmosphere that is exciting and at the same time soothing and comfortable. It is driven by the qualities of its international and local guests, serving as a get away oasis for those in search of the purest comforts. ... more   less 

Additional Information about Lewis Grand Hotel

Address: Don Juico Ave | Malabanias, Angeles City, Luzon 2009, Philippines
Location: Philippines > Luzon > Central Luzon Region > Pampanga Province > Angeles City
Price Range: ₱4,634 - ₱6,578 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Lewis Grand Hotel 4.5*
Number of rooms: 69
Reservation Options:
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Hotel Style:
#3 Business Hotel in Angeles City
#10 Spa Hotel in Angeles City
#13 Luxury Hotel in Angeles City
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Questions & Answers

Here's what travelers have asked, with answers from Lewis Grand Hotel staff and other travelers.
9 questions
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Questions? Get answers from Lewis Grand Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Room 315. For SURE. Don't eff up the carpet with your nasty cigarettes in the room guys.”
dejz, 2 weeks ago | Read review
“Presidential suite is like a dream!!!”
841marjv, Jan 18, 2017 | Read review
“The Hotel no longer offers value for money - perhaps try another hotel”
IANM970, Jan 8, 2017 | Read review
“Choose the room facing the road, or the swimming pool. Not much options though,”
asish_chandra, Dec 29, 2016 | Read review
“The side that looks towards the mountain...view and gets less sun streaming into room.”
  • Super moon from November looking towards the mountain
divrbud98, Nov 19, 2016 | Read review
5 of 5