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3.5
#76 of 132 hotels in Seminyak
Location
Cleanliness
Service
Value
One of the preferred private hideaways while you are in Bali. Those who search for an unforgettable holiday experience found us as a return Home away from Home. The Alea Hotel - My Seminyak Sanctuary.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Budget
Quiet
Languages Spoken
English, Indonesian
Location
Jl. Cenderawasih No. 78, Seminyak 80361 Indonesia
The Alea Hotel Seminyak
399 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
A budget hotel in Seminyak. Not a big property but feels comfort, the staff was friendly and helpful. The room so simple and clean it’s value for money is rather cheap. Location in good area in Petitenget.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Small room, dark and damp. Our room had access to the pool, but it really didn't help alot since the room felt old and un maintained. Bathrooms were small. AC working but the air circulation felt dirty. Opening the windows was better. Frontdesk was not the friendliest. You get what you paid for, but still, i've seen more 3stars in Bali that are way better. Please upgrade, Alea
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Date of stay: January 2024Trip type: Traveled as a couple
Room Tip:Â One night stay is the most
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stay here for 2 nights, comparing with price, its worth it, looks like old building but its oke, pick 2 rooms connect with pool, will be great if any rules for everyone swimming at midnight to control their voice since all sound directly to room connected with pool, staff is nice, near from Petitenget Beach. Overall its worth it. And for the lift, please fix it.
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Date of stay: June 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel is not what it seems. The pictures provided on numerous booking sites do not in anyway represent the hotel and is extremely misleading. They advertise their rooms as "deluxe rooms with a pool view" that is a gross misrepresentation of what the product actually is. They use booking.com to mislead customers by stating the rooms are in high demand and charge extortionate rates because of this, over 4 times the standard room rate for this hotel. This would lead one to believe that the hotel is amazing and almost 4 star quality, when in fact it is worse than most hostels. They make numerous claims about the amenities they have at the hotel, such as wifi (wifi does not work in any part of the hotel) clean, comfortable - again this is not true, the rooms are disgusting, filthy and beds are lumpy. Without a doubt the worst hotel I've ever had to endure across the globe. Management and staff are rude and unhelpful. They'll try and stick you in a substandard room that you did no t request, until you complain about paying a lot more for what they try and give you , then all of a sudden, more rooms become available for you to choose from in their "fully booked" hotel. I requested a refund immediately on check in so I could stay somewhere else and they refused claiming booking.com are responsible for refunds and told me to contact them, then when I contacted booking.com to raise my complaint, you guessed it, they told me to speak to the hotel manager! Absolutely outrageous behaviour to rip customers off and mislead them into buying their terrible rooms at extortionate prices. Do yourself a favor and stay in a campsite, as it would be a lot better than enduring a tortuous stay at this shack. My pictures represent the room I was given which was advertised as deluxe room with a pool view. Can you see the pool?
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Date of stay: December 2019Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dody K, Duty Manager at The Alea Hotel Seminyak
Responded Jan 27, 2020
Dear Mr. Michael Deegan, Warmest greetings from The Alea Hotel Seminyak, Management has noted your email describing about your experience during stay with us and we have reviewed the whole situation and then we resume our explanation as follows: On the day after check-in date,we have received your complaints through booking.com office and our team directly took some actions to followup your complaints and made some improvements refer to our standard procedures. In fact, your reservations was a Non Refundable, therefore we would not able to grant your refund request because normally people have realized the term and condition of such type of reservation. Another thing, hotel pricings or others tourist facilities tend to move dynamically as the consequences of demand growth during peak seasons, and this is a common practice in world of hotel business. But, on the other hand, hotels also provide opportunity of having a discount rate through some of programs for example: early bird, direct bookings, low-season promotion, etc. And while our staff ensure your room cleanliness as its best and then under direct supervision of our Executive Housekeeper, we have also given you compliments dinner as the expression of our most apology of the inconvenience which it was arranged by our Front Office Manager. Finally, we hope our explanation could make some points clearer and we keep all of our efforts to make our guests stay more enjoyable. with warm regards Dody Kurniawan Duty Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at The Alea Seminyak for 1 night. From the moment we arrived we greeted by a polite and friendly staff. The room was quite big but little bit ages, also the air conditioning seem not working well during the day but its getting cooler at night. Overall we love this hotel ambience and service. Just one input is please more attention to certain area of the hotel that need maintainance.
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Date of stay: January 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
What a wast of time. Riding along the hotel we saw an advertisement saying a promo price for two weeks. Then, why it checking it, right?
Going to the reception,no greeting at all. trying to explain, the receptionist tell me with a rude tone "not available today". okay, I look for next week. She doesn't really seem to understand.. I felt so not wanted there. Then she tells me to sit and wait. I see other 3 people with luggage waiting. It looks like we're on a line. Maybe someone will come and kindly show me a room? No one explained what we wait for. 10 minutes later the girl speaks in Bahasa to my girlfriend, even f it was only me speaking to her in English before that. Rude again. It appears that we should follow her. Then why waiting for 10 minutes?!
Following her, I try to ask in English why there are so many rooms, but no availability for today? Maintenance. 5 floors, 20 rooms per floor, 2 buildings, that's 200 rooms. okay, not an issue, you don't need too many customers now, I get it. She shows me a room, very small, smells bad, no balcony, no view. definitely not worth the promo price even. the receptionist kept being unfriendly, when I asked if they have bigger rooms. Obviously not willing guests in the hotel or just not willing to show me. On my remarks that it smells bad she just said "yes, because not ready". Well, if you want to sell something, you just don't show something in a bad condition.
To the management: Train your staff. This is not the typical Balinese hospitality. I don't care about the price or the room size, but I definitely care about my experience with the staff.
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Date of stay: September 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed in Alea hotel twice, Like it so much specially reception staff are very helpful,friendly The hotel for the price I got deserved more . just need some small,tiny renovation But still if I compare it with other hotels stayed is the best one in this category. Thank you for your hospitality Alea family
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Date of stay: February 2020Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
the location is excellent, close to main street of seminyak and to the restaurants. We are very enjoy stay at the alea hotel seminyak. The pool was great and staff also friendly, i will comeback again to this hotel in the future
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Date of stay: February 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Big thank you to Putu, Wiras, Nindi & the rest of management for the birthday surprise. Overall, very nice budget hotel good for value. Clean. Staff are friendly. Quite hotel environment. Not to far from Seminyak Square. We enjoy at Bali and looking forward to comeback here. Once again, very Big Thank You to everyone.
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Date of stay: October 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I'm writing this in my hotel room at The Alea. I bought the 7 night scoopon and it is value for money - if you are looking for 5 star, this is not the place to be. Before purchasing my scoopon I read mixed reviews, and that is what my stay has been as well - mixed. The room is a small size, but fits a king size bed & I was expecting it to be small after reading reviews. I'm in a pool access room, which is great, but can be noisy if drunk gets get home late and then go to swim as you hear everything. I read lots of bad reviews about the breakfast and restaurant and thought I'd give it a try - but it is really crappy! If you are Asian, the breakfast is for you. For westerners, you can choose from cereal, croissants, bread and fruit - that's it. They do cook eggs to order, but nothing else. I asked for mushrooms, baked beans and bacon and they don't have these. The breakfast is also the same very day! Plus it isn't refreshed during the service, so if you arrive after 9am expect hot milk, dryed out bread, hard croissants and hot fruit. I used the dinner voucher as well on 2 different nights and the dinner was awful - it just tasted really bad; had the steak and spaghetti bol and it was terrible. I asked for the steak to be medium rare and it was well done; the spaghetti bol was just awful as well - all spaghetti and no meat or sauce. I went to the restaurant most nights to check out the atmosphere and each night there was no one in there at all - my advice is just eat out! They advertise a pool bar, but this isn't operational and after asking I found out that it hasn't been used for 6 months. Even though I'm here in December and the weather is 35 - 39 degree's most day, the pool is freezing cold (and I love cold water) as it is not in the sun, I went to get in most days but ended up not as it was way to cold. The staff are friendly though; however I did have a call from reception at 11pm one night to confirm my reservation at the day spa 2 days later - even though I made the reservation at 8am that morning - they woke me up, so perhaps need help on timing when calling guests. Overall, the location is great, it is down an alleyway, but I knew that when I booked it and when using taxi (only use bluebird), I just gave each one a card of the hotel and they knew where to find it. The AC in the room is great. I got a second swipe card so I could leave it on all day in my room which was great. The room also had great wifi and was pretty quick and reliable, which was awesome. Not sure I'd stay here again as I'd probably go for something a bit more up market - but that's just my choice.
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Date of stay: December 2015
Value
Service
Sleep Quality
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Leena,
Thank you for question
We have two pools with same size but unfortunately those are suitable for adults and big kids only. They are approximately about 1,5 meters deep.
Yes it provides airport transfer. Such facility should be available through some online agent like Traveloka, or contact the hotel directly for more detailed information.
The room is not big but it has amazing little details. In example no noise, flip flops provided, scented shampoo and gel. I stayed 3 days and i was happy.
There are more places to choose from in the Seminyak area.
PRICE RANGE
₱895 - ₱1,510 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaBaliKuta DistrictSeminyak
NUMBER OF ROOMS
144
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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