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Extended Stay America - Hanover - Parsippany

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Traveler (25)
Room & Suite (27)
Dining (1)
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Overview
  • Excellent35%
  • Very good16%
  • Average13%
  • Poor18%
  • Terrible18%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Kitchenette
Multilingual Staff
2 Star Hotel
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (148)
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LanguageEnglish
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All reviewsshuttle servicehome away from homeprepackaged muffinsmanager stevecereal barscoin operated laundryplace to stayi highly recommend this hoteli'm gladwatch tvan emergencydrew universitythe hotel managerconvenient locationfront desk stafffirst floorcomfortable bed
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1 - 5 of 147 reviews
Reviewed 24 March 2018

I stayed here for little more than a week and had some worst experience ever. Going by other reviews looks like I was not alone. First, the reception and hotel staff are not so welcoming and always had a sad face. They feel like they...More

Thank Bhakee
Response from 00esa, Manager at Extended Stay America - Hanover - ParsippanyResponded 26 March 2018

Thank you for your feedback. We are disappointed that the level of service and cleanliness was not up to par during your stay, and we certainly apologize for our lack of attention to those details. Housekeeping has been notified, and we will follow up with...More

Reviewed 29 January 2018

I found several roaches or what looked like roaches in the bathroom and in the window sill in my room, I told the staff and I was told that they would look into it....they never did. You have to ask for fresh towels at the...More

Review collected in partnership with Extended Stay
Thank edelweisr2018
Response from 00esa, Manager at Extended Stay America - Hanover - ParsippanyResponded 30 January 2018

Thank you for your candid evaluation. We are sorry we failed to provide you the clean and comfortable suite you expected. We regret the unwanted visitors you encountered in your room. Thank you for bringing this to our attention. We have scheduled additional treatments to...More

Reviewed 12 January 2018

It was a short trip and first time staying in this hotel. I don’t think I will stay in extended stay hotels no more. Price was ok and accommodation. Not fair being kick out when I confirmed late check outMore

Review collected in partnership with Extended Stay
Thank 489jessikaa
Response from 00esa, Manager at Extended Stay America - Hanover - ParsippanyResponded 13 January 2018

Jessika, we want to thank you for the comments you provided about your recent experience at our property, and apologize for what was clearly an unsatisfactory experience. We hope you will give us a chance to impress you on a future visit and we look...More

Reviewed 27 December 2017

Where do I begin!?!?!? Upon entering our room the odor was offsetting. Upon further inspection the room was half cleaned, hair in the shower drain, doors barely hanging on, the shelf in the closet fell apart and the shower head was coming off. The bed...More

Review collected in partnership with Extended Stay
Thank ClarkG12-22-26-17
Response from 00esa, Manager at Extended Stay America - Hanover - ParsippanyResponded 28 December 2017

Clark, thank you for taking the time to review our hotel. We are sorry you experienced so many difficulties during your stay with us and please accept our sincerest apology for what transpired. Our respective team members are taking steps to ensure future guests do...More

Reviewed 19 December 2017

Everyone greets me with a smile when I come in and they are very helpful whatever my needs may be. It is local to many things I have to accomplish during a regular day. Coffee is always hot and fresh!!!!More

Review collected in partnership with Extended Stay
Thank richardpm2017
Response from 00esa, Manager at Extended Stay America - Hanover - ParsippanyResponded 20 December 2017

Richard, thank you for choosing us and for sharing your wonderful review with other travelers. We are glad you had a pleasant stay with us and enjoyed our friendly service. It was a pleasure having you as our guest at Extended Stay America, and we...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Self-Serve Laundry
Multilingual Staff
Room amenities
Microwave
Details
Price range
US$97 - US$158 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$97 - US$158 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveler (25)
Room & Suite (27)
Dining (1)
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Room Tips
"Choose a better hotel"
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"Lower floors, rooms leading to the back of the hotel"
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"Bring Utensils for cooking including plates & cups"
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"Go somewhere else."
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