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DoubleTree by Hilton Hotel Mahwah

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Traveler (18)
Room & Suite (32)
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Overview
  • Excellent48%
  • Very good25%
  • Average14%
  • Poor7%
  • Terrible6%
Travelers talk about
“boom burger”(40 reviews)
“cookies”(70 reviews)
“double tree”(33 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from DoubleTree by Hilton Hotel Mahwah
Special Offer: Double Points, Every Stay
Hotel deals
Offers from DoubleTree by Hilton Hotel Mahwah
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (563)
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551 results
Traveler rating
257
136
81
40
37
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LanguageEnglish
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257
136
81
40
37
Show reviews that mention
All reviewsboom burgercookiesdouble treefront deskattached restaurantnew jerseythe king size bedpleasant experiencerooms are cleanindoor poolplenty of parkingbusiness tripup to dateconvenient locationmonajeffwedding
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1 - 5 of 551 reviews
Reviewed 4 days ago

The hotel is conveniently located at the highway. The staff is friendly and efficient. The rooms are relatively big and clean. The only thing was that the elevators did not really work properly when you called them to the 2nd floor they would not come....More

Thank Jbps
Hotel's Favorite
Reviewed 22 February 2018 via mobile

My family and I stayed 2 nights. Kimberly at the front desk was welcoming, and so courteous at check in, and greeted me by name the next morning. The room was clean and new, and the bed was comfy- no complaints. I called to request...More

Thank IV1966
Response from Julie W, Manager at DoubleTree by Hilton Hotel MahwahResponded 22 February 2018

Thank you so much for taking the time to share your experience, it is greatly appreciated. I am so pleased to hear that you enjoyed your stay with us, and that our wonderful front desk agent Kimberly was able to make you feel like the...More

Reviewed 1 week ago

We had to change our rooms twice during our stay-once at close to midnight because of bath tub not draining. I had to stand in soapy dirty water while showering. My family moved to another room at midnight to learn that the bath tub is...More

Review collected in partnership with DoubleTree by Hilton
Thank prasadthoppil
Reviewed 3 weeks ago via mobile

I stayed here for 3 nights with my husband and 2 year old. The room we received was fine, nice bed and very spacious. The problem was the fact that every 20 seconds or so we could here the elevators loud and clear throughout the...More

Thank defyinggravity2018
Response from Alok B, Front Office Manager at DoubleTree by Hilton Hotel MahwahResponded 2 weeks ago

Dear Guest, We are sincerely sorry about the noise emanating from the elevators. During your stay did you bring this up to the hotel front desk's attention ? we would have promptly changed your room away from the elevator if this issue was brought to...More

Reviewed 3 weeks ago

Title explains the problem. Just got off a 7 hour plane trip with a 3.5 hour drive home at 9PM. Opted to stay here because of being extremely tired. Trip was from London. Had a reservation. No other rooms available here or elsewhere. Wound up...More

Review collected in partnership with DoubleTree by Hilton
Thank Nan B
Response from Alok B, Front Office Manager at DoubleTree by Hilton Hotel MahwahResponded 2 weeks ago

Dear Guest, We sincerely apologize for the inconvenience, we are a non smoking facility but sometimes some guest do smoke in the room even after being aware of the non smoking policy. We have refunded the amount charged to your card. Sincerely

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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Room Service
Free Parking
Shuttle Bus Service
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Dry Cleaning
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Indoor pool
Heated pool
Details
Price range
US$138 - US$197 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$138 - US$197 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (18)
Room & Suite (32)
Dining (2)
Pool & Beach (1)
Business Center & Event Rooms (2)
Questions & Answers
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foldedart
27 April 2017|
Answer
Response from Alok B | Property representative |
Hello we do not have a coin laundry on site, there is valet laundry available for a fee.
0
Votes
Room Tips
"Ask for a room in the rear of the hotel away from Route 17"
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"Ask for one not facing the highway"
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"All rooms are quiet....new bedding."
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"near Ramapo College, Camp Glen Gray and other sites"
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