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Crowne Plaza Hotel Fairfield

329 reviews
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Traveler (74)
Room & Suite (37)
Dining (12)
Overview
  • Excellent44%
  • Very good27%
  • Average16%
  • Poor6%
  • Terrible7%
Travelers talk about
“front desk”(50 reviews)
“breakfast buffet”(12 reviews)
“business hotel”(8 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (329)Write a Review
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81
49
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All reviewsfront deskbreakfast buffetbusiness hotelroom was spaciousbusiness tripnew jerseywillowbrook mallroom servicelove this hotelwedding guestsindoor poolhotel restaurantchivestargeteventconferencenj
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1 - 5 of 309 reviews
Reviewed 4 weeks ago via mobile

Seems a little tired. Room comfortable but super low toilet and toilet paper holder on wall. Felt like it was made for a child. Bathroom very small. Walls thin. Can hear neighbors talking in their rooms. Breakfast buffet adequate. Parking ok. Hard getting in and...More

Thank Jody B
Response from Joseph M, General Manager at Crowne Plaza Hotel FairfieldResponded 4 weeks ago

Dear Jody B, Thank you for staying with us and for the candid review. I appreciate your positive comments about the comfort of our guestrooms. On the other hand, it seems we were not able to make your stay 100% satisfactory. I am very sorry...More

Hotel's Favorite
Reviewed June 29, 2017

This was a great hotel to stay if you have children and plan on going to NYC. Restaurants and Target within walking distance. Rooms were clean. Although hotel was completely filled with kids from tour groups, it was quiet and clean.

1  Thank ruudk826
Reviewed January 6, 2018

My family and I have stayed at this hotel a few times in the last several years with our group from Brooklyn. On our most recent stay in December, I was disturbed and disgusted to hear from some of the employees that the banquet maitre...More

1  Thank Daniel B
Response from Joseph M, General Manager at Crowne Plaza Hotel FairfieldResponded January 14, 2018

Dear DBraunstein, Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Crowne Plaza Fairfield. Please accept my sincerest apologies in what was clearly a disappointing experience. Your comments are as you mentioned, very...More

Reviewed December 22, 2017

Had my wedding guests stay here after my wedding at The Grove. We had 45 rooms and Cassandra was absolutely amazing from the very first email. She went above and beyond, communicated very well and made sure everything was perfect. The hotel itself was clean,...More

Thank kristinascheerer
Response from Joseph M, General Manager at Crowne Plaza Hotel FairfieldResponded December 28, 2017

Dear kristinascheerer, Thank you for choosing the Crowne Plaza Fairfield to celebrate such a wonderful event and congratulations! I truly appreciate your positive comments about the property and your Events Manager, Cassandra. She is definitely a key player in ensuring our wedding clients are taken...More

Reviewed December 14, 2017

I used to love this Hotel. When I travel Safety is Priority #1. On my last visit here I got in past midnight and there was only one person working in the whole Hotel. The doors were open everywhere and I did not feel safe....More

Thank HOTELGURUS
Response from Joseph M, General Manager at Crowne Plaza Hotel FairfieldResponded December 16, 2017

Dear HOTELGURUS, Thank you for choosing the Crowne Plaza Fairfield during your travels. I completely understand and appreciate your concerns. When traveling with my wife, I expect no less. As the General Manager, the safety of our guests and associates is my number one priority....More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Free Parking
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$142 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$142 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (74)
Room & Suite (37)
Dining (12)
Pool & Beach (3)
Business Center & Event Rooms (3)
Questions & Answers
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Kathy S
January 23, 2016|
AnswerShow all 2 answers
Response from chritina888 | Reviewed this property |
I am just traveller , I don't have menu , I love the restaurant across the hotel is '' Jose Tejas " address is 647 Route 46 west Fairfield NJ . good Mexican food , big place . you can go to google and type '' Jose Tejas... More
0
Votes
Room Tips
"Do not stay here****Not Safe*****"
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"Don't think there is a bad room"
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"Sleeping rooms were not used for this visit."
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"When making a reservation, ask to not be near the ice/vending machines or elevators."
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