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First time guest for a planned short stay and left wishing I could've stayed longer. Room was clean, comfortable, and contained everything one could want/need. Front desk personnel, no matter the shift, were pleasant and welcoming, breakfast was satisfying, and location made it easy to...More
Response from Dave R, General Manager at Holiday Inn Express Carneys PointResponded 3 weeks ago
Thank you for staying with us at the Holiday Inn Express Carneys Point, we are glad that you liked our room and staff. We strive for excellent customer service so my staff will be happy to hear about this review! We hope to...More
We planned a trip to to Virginia for the Easter weekend, after driving more than half way there form Ct, we decided to stop at this hotel. With the most friendly staff that we have had, we were able to get a beautiful room, for...More
The Carney’s Point Holiday Inn Express offers the standard complimentary breakfast, parking and Wi-Fi along with rooms that include a coffeemaker, microwave and mini-fridge that is typical of the chain but this location, while clean, shows many signs of wear and tear that is not...More
Response from Dave R, General Manager at Holiday Inn Express Carneys PointResponded 20 February 2018
Thank you for your recent business and taking a moment to share your experiences with us. We value your feedback to better improve our services and are happy to have met your overall expectation. We apologize for any inconvenience you may have experienced...More
Hotel was very clean upon arrival. The staff at the front desk was very nice and informative when answering questions about the area. The continental breakfast is a nice plus, and was pretty well stocked. It was nice to have a microwave and small fridge...More
Response from Dave R, General Manager at Holiday Inn Express Carneys PointResponded 23 January 2018
Thank you for taking the time to fill out a review about our property. We appreciate your kind words about the front desk and breakfast. We will definitely look into if there is anything we can do moving forward to help the noise of the...More
Our room was freezing cold when we entered. We raised the heat as high as it would go but the heater blew cold air. Front desk: "wait an hour, it should warm up". 1 hr later still freezing, moved to new room; 2nd room freezing....More
Response from Dave R, General Manager at Holiday Inn Express Carneys PointResponded 2 January 2018
Thank you for staying with us and our sincere apologies for not offering the "great" experience we are proud to share with each & every guest. I have communicated your concerns with my front desk staff and I am pleased that you enjoyed our breakfast....More
Response from Hubert F | Property representative |
We do not normally have any problems. Our current download is 30MB. We are fitted with both hardwired and wireless internet for your convenience. If at anytime you do face a situation during your stay please contact our... More
We do not normally have any problems. Our current download is 30MB. We are fitted with both hardwired and wireless internet for your convenience. If at anytime you do face a situation during your stay please contact our Front Desk Agent and we would be happy to assist you.
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"Rooms on the NE end, away from the busy intersection are quiet"