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My husband and I stayed here over a weekend for a shopping trip. We had a king room which was a great size with a nice lounger chair.
The pillows were lumpy and not the best, but the bed was comfy, the bathroom large, the...More
Response from Patrick M, General Manager at Holiday Inn Great FallsResponded 1 week ago
Thank you for staying with and we hope to see you again soon!
We love coming to have lunch here every month. The food is wonderful and is very affordable. Chancy our waiter is so good to us every time we come in. Any traveler or local should try out the restaurant
Thank Anabelle F
Response from Patrick M, General Manager at Holiday Inn Great FallsResponded July 21, 2017
Can't wait to post this response in the kitchen for the whole culinary team to see! We appreciate the positive feedback! Our team can also handle large catering events should you have any group needs in the future.
My sons hockey team had a tournament in Great Falls so we booked rooms at this hotel. Never again! The room was filthy! There was dog hair all over the carpet and old food under the bed and behind the tv. The modem was so...More
Response from Patrick M, General Manager at Holiday Inn Great FallsResponded February 1, 2018
Thank you for sharing you comments with us again we apologize we were not able to meet your expectations. These comments have been heard and we will use them to make improvements to the levels of service and product we offer our guests.
The photos that this hotel posts of their rooms don't depict the scratched and dented furniture and stained carpets in the rooms and the beds are lopsided because they have obviously been in use too long. The temperature outside was about 18° and anywhere in...More
Response from Patrick M, General Manager at Holiday Inn Great FallsResponded January 30, 2018
Thank you for sharing this feedback with us and sorry we disappointed you. You are correct, the hotel is in the design stage of a complete renovation that will address many of the items you noted. We hope you will stay with us again soon...More
Cole Myers is an outstanding bartender and server. Out of everyone here, Cole has given my friends and I the best service. He enjoys his job and always approaches the table with a smile on his face. He frequently checks on us to ensure that...More
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Response from Patrick M, General Manager at Holiday Inn Great FallsResponded November 27, 2017