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Arbor Suites At The Mall

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1550 E Raynell Pl, Springfield, MO 65804-6441
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Traveler (45)
Room & Suite (24)
Dining (1)

About

#46 of 59 hotels in Springfield
Location
Cleanliness
Service
Value
Arbor Suites at the Mall is located in a prime shopping district, near the Battlefield Mall and Bass Pro Shop, and minutes from Mercy and Cox Hospitals. Our condo-style units feature full kitchens, private balconies, complimentary high-speed wifi, and Direct TV with premium movie channels. Our spacious Penthouse Suites offer a 2-story loft appeal, with a semi-private King Suite and second bathroom on the 2nd floor, which overlooks the 1st floor kitchen and living area. Also, situated on the 1st floor is a futon-style sofa sleeper and, either a full-size Murphy Bed or two twin-size beds, a full bathroom, and fireplace. We offer a free Continental Deluxe Breakfast every morning, with biscuits and gravy, pastries, yogurt, hard-boiled eggs, fruit, cereal, coffee, milk, and juice. Other amenities include Guest Laundry, Fitness Center, Business Center, outdoor pool and hot tub, and a picnic area with gas grills.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Meeting rooms
BBQ facilities
Parking
Wifi
Hot tub
Outdoor pool
Shared lounge / TV area
Sun terrace
24-hour front desk
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
157Reviews3Q+A27Room tips
Traveler rating
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Popular mentions
Terri B wrote a review Oct 2021
1 contribution
⚠️⚠️WARNING TO ALL NEWCOMERS! Please take pictures and document ur stay!!! I have stayed here plenty of times, it was cheap and spacious. I didn’t care about anything else. Our first time staying there was about a few months ago. The floor had a hole in it, the wall trim was sticking out with nails and they never provide enough towels or Kitchenware. Another time we stayed, the air conditioning was not working, and u can tell the housekeepers never are checked on cleanliness. They banned my family and I from staying there, this last time. They claimed we had trashed the room. First of all it was my mistake that I didn’t turn in the fact I found a syringe behind the dresser as I was checking out. I was searching for my keys and moved furniture a bit and It was checkout time and I was rushing to get my kids gathered and we had a few errands we were late for. So I left the dresser pulled outwards so “this time” the housekeepers could do their job and find the needle. I didn’t know they were going to assume it was mine and accuse me of it! Second of all they don’t do any room checks at all or provide enough trash cans. We celebrated a birthday that week and had lots of trash. We made sure the trash was all in bags and also our dirty linens (towels etc) were in piles and not spread throughout the place. I spoke with the manager and she told me I broke policy and was not allowed even on property. She wouldn’t give me an explanation besides that we trashed the room and claimed to have pictures. I’m curious to know what these pictures entail considering Ik how I left that room. It was not trashed, but ya the housekeepers had to do their job by changing the linens out and throwing the trash out. We don’t live there like some people do. They have drug addicts that live there and don’t pay attention to their property at all. They don’t fix anything to my knowledge either. I wasn’t going to leave a bad review due to liking the space of the place and how cheap it was. They have gone to far this time. Accusing me of that needle and claiming I left the place trashed. I have a good record and used to work for plenty of housekeeping businesses. My mother was management at Wyndham at one point, and she even claimed there would have been several violations towards the housekeeping there. So why would I trash a place and leave it a mess? It’s fine, I found a cheaper place to stay and it’s fully stocked and clean.
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Date of stay: October 2021Trip type: Traveled with family
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mlg79 wrote a review Jul 2021
Jonesboro, Arkansas231 contributions36 helpful votes
It’s hard to find and not lit very well. Scuzzy people walking around. Walked into the room and it looks nothing like the pictures. Hasn’t been maintained or updated and smelled like stale cigarettes. Was supposed to be nonsmoking. Immediately checked out.
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Date of stay: July 2021Trip type: Traveled with family
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George A wrote a review Jul 2021
Garland, Texas, United States24 contributions4 helpful votes
First appearances mean a lot. The property is attractive overall. The units are made like flats, with separate entries. The room is spacious. There are three closets (two open). Kitchen has stove, fridge w/ice maker, dishwasher, microwave oven, and sink. Main room has sofa, two beds, one three-drawer chest, and one eight-drawer chest. TV is high up on wall over chest—an advantage, since it is out of the way (I NEVER watch TV in a hotel room). Unit has individual water heater and central air conditioner. Fan can be set to shut off with temperature—an advantage. One low table with lamp by door, and bar with stools between kitchen and room. Adequate electrical outlets (but see comments). Wi-fi worked well and was very fast (28.3mbs) but lacks security. Bed was very good. Room was tastefully decorated. Floor had carpet in main room; tile in bath; remainder was simulated wood. Very small patio/balcony with sliding glass door doubled as window (air conditioning units were on patio). My room was very quiet for the most part. But... property is dated, and maintenance could be better. Some things I observed were: at first glance, coffee maker had no carafe and microwave oven lacked turntable (but see below); display on microwave was defective (but it still worked okay if I pushed the correct buttons); aerator was broken on bathroom faucet; no electrical outlet was available near night stand, and one outlet was concealed behind the bed—that was the outlet I needed for my CPAP. No alarm clock is furnished. Common areas outside the rooms needed sweeping. I borrowed a broom to sweep the mat in front of the door. When I used the room telephone to call the front office, the receiver cord pulled out—the little clip was broken. When I opened the dishwasher to check inside, I found all the dishes, the missing parts to the coffeemaker, and the turntable to the microwave—they had been washed but had not been put away. As I was writing this, a man with a leaf blower came around and blew off the leaves and debris outside. But he blew it onto the door mat, so I had to sweep the door mat again. After three days, the wi-fi logged out, and I had to log in again. The carpet looked clean enough, but after three days in the room, the bottoms of my blue slippers were black. I washed them off, and they got black again, so it had to come from the carpet. The location was ideally situated for my needs. The rate was very reasonable. I made the reservation two years ago and had to postpone it one year because of “the virus”; they honoured the original rate. Overall, this is a good place to stay long-term if you can tolerate a few shortcomings. One could almost live here. Note: Some of the units are funished differently. My friends stayed here in a different unit, and I had the opportunity to see their unit. Their unit had a fireplace, and the sofa faced the fireplace. The sliding door was further down the wall, and the bed was on the short wall. They had a chair at the low table. But their room had no chest of drawers. The TV was on a swivel mount on the wall between the fireplace and the sliding door. The hotel lacks elevators and sprinklers. The air conditioner units for both storeys rest on a tiny patio outside the sliding door on the lower floor, but they were not excessively noisy. One bathroom light is on a timer.
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Date of stay: June 2021
Location
Cleanliness
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Room Tip: No elevators. Hotel has two storeys. Air conditioner units sit outside lower floors on small patio.
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Sandra Briggs wrote a review Apr 2021
Hallsville, United States10 contributions
+1
The pictures don’t depict the actual rooms AT ALL! I stayed in C314 which had a 4 inch hole in the tub covered up by a rubber mat, a broken coffee pot that I had to fix, no place to put your clothes other than shelving in the bathroom. Went to take a shower and the towels were filthy. There is no “Free Breakfast” as advertised. The bathroom sink is full of cracks like it’s older than Moses. The walls appear to have experienced leaks as the pain and sheet rock are pulling loose. I was running low on toilet paper and happened to see the cleaning person outside the door. Asked her for another roll, she didn’t look at me and handed me a roll. The fireplace hasn’t been cleaned in a long time, but I find it odd that a fireplace is available, yet they don’t offer wood to burn. This was a suite, with a futon and that would have been fine, however there wasn’t any bedding for the second bed at all. I can certainly see why they charge your card well before the end of your stay. I would have left this nasty place. Do yourself a favor, find a different place to stay.
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Date of stay: April 2021Trip type: Traveled solo
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Missy P wrote a review Feb 2021
2 contributions
We got to the room late at night with 2 little ones who just wanted to sleep. There was dried pee on toilet and bunch of hair. Every inch of room was either dirty or falling apart. Bathroom was so gross. Thank goodness we had antibacterial wipes with us. Beds are old and worn out. Black looking mold above the shower. I will never stay here again. Place was actually nice before back round 2000 before the new owner bought it.
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Date of stay: February 2021Trip type: Traveled with family
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PRICE RANGE
US$70 - US$114 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
arbor suites at the mall hotel springfield, hawthorn suites springfield, arbor hotel springfield
LOCATION
United StatesMissouriSpringfield
NUMBER OF ROOMS
79
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Frequently Asked Questions about Arbor Suites At The Mall
Which popular attractions are close to Arbor Suites At The Mall?
Nearby attractions include Battlefield Mall (0.6 km), Andy B's - Springfield (0.9 km), and Amelia Madden (1.1 km).
What are some of the property amenities at Arbor Suites At The Mall?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Arbor Suites At The Mall?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Arbor Suites At The Mall?
Guests can enjoy free breakfast and barbeque facilities during their stay.
Is parking available at Arbor Suites At The Mall?
Yes, free parking is available to guests.
What are some restaurants close to Arbor Suites At The Mall?
Conveniently located restaurants include Cheddar's Scratch Kitchen, Nakato Japanese Steak House, and Farmers Gastropub.
Are there opportunities to exercise at Arbor Suites At The Mall?
Yes, guests have access to a pool during their stay.
Are pets allowed at Arbor Suites At The Mall?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Arbor Suites At The Mall?
Many travellers enjoy visiting Abou Ben Adhem Shrine Mosque (5.9 km).
Is Arbor Suites At The Mall accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.