We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Quality Inn & Suites

Save
Share
2745 N Glenstone Ave, Springfield, MO 65803-4741
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
Lowest prices for your stay
Hotels.com
Expedia.com
US$76
View deal
Agoda.com
US$68
View deal
Booking.comUS$76
QualityUS$76
Lol.travelUS$82
View all 17 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (20)
Room & Suite (28)
Dining (4)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
A note from Quality Inn & Suites
Updated 02/06/20

About

#49 of 59 hotels in Springfield
Location
Cleanliness
Service
Value
At this 102 room hotel, every room offers a relaxing environment. Every morning we offer a FREE hot breakfast sausage, eggs, waffles, etc.. The fresh rooms are decorated in a comforting muted tone package which will reflect the relaxing experience you expect. In every room we offer a 27 inch TV with 74 cable channels w/ HBO, coffee makers, hairdryers, iron and board, recliners, speakerphones and a large work area with ergonomic chairs. We offer FREE wireless high speed internet access, voicemail, FREE local calls and a 300 sq ft, cardio room and outdoor pool. Our suites are two separate rooms equipped with microwaves and minifridges and some even have jetted Jacuzzi tubs. We are also pet friendly. At the Quality Inn & Suites you will save money and sleep better.
Read more
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Meeting rooms
Parking
Wifi
Hot tub
Outdoor pool
Breakfast available
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Show more
Room features
Air conditioning
Housekeeping
Iron
Coffee / tea maker
Refrigerator
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Budget
Quiet
Languages Spoken
English

Location

Full view
45Car recommended
Grade: 45 out of 100
14Restaurantswithin 1 km
1Attractionwithin 1 km
139Reviews0Q+A27Room tips
Traveler rating
  • 39
  • 32
  • 25
  • 19
  • 24
Time of year
Traveler type
Language
Selected filters
  • Filter
  • English
Popular mentions
Roxanne G wrote a review Nov 2021
Fountain City, Wisconsin87 contributions13 helpful votes
The room amenities were a joke. Check out the chair photos spring coming out of seat my husband almost went to the floor. The desk chair was so low I could barely reach the desk top! Hope you only want to sleep. Though room walls are pretty thin as well. I’d skip this one
Read more
Date of stay: November 2021Trip type: Traveled as a couple
Helpful
Share
Jane L wrote a review Sep 2021
Minneapolis, Minnesota18 contributions
+1
This was a nightmare from the start. We reserved an "accessible" room since I am in a wheelchair. The door would not open, back to lobby, key reprogrammed, door won't open. They tried it themselves and declared that the battery was dead, so would need maintenance. Offered another "accessible" room. That's when I should have invited Stephen King in to start a novel. The room was small, dirty (esp. corners and along edges), and definitely not accessible. The hotel was booked up and I could not find anything in my look around area hotels, so we were stuck. The toilet was 15" tall (below standard height), so we questioned that. Were told it is accessible because there are arms on the toilet. Well, they must have been put in a long time ago, because they were very wobbly and of no help from that low height anyway. There was also an non-adjustable shower bench present, but it too, was only 15" high. I couldn't have lifted my leg high enough to get over the tub wall anyway. We had to go buy a "booster" seat for the toilet so that I could use it. My husband took a shower and stayed in his bare feet. A while later he noticed that his feet were black. (ewww). We had a roll-a-way for a third person and that was so old I think it came off of the Titanic. The "cot" was flimsy and lumpy. When it was open, there was no room to get around it or out of the room, should we have needed to. There was no desk or table available. The towel rack was installed so that we all had to watch our heads when getting off of the toiled, lest we poke an eye out on the corner of it. There were not enough outlets and they even had a lamp plugged into the microwave. The sink spigot was too short to adequately wash one's hands and we later discovered filth at the rim of the under-mounted sink. The wi-fi was intermittent and slow. We could only access it with my laptop, but not with any of the phones or a tablet we had with us. We decided to look around outside, the next day. There were weeds everywhere, Christmas decorations on the lobby door, and the shrubs needed trimming. One shrub covered a W/C accessible sign by about 7/8. Breakfast, how awful. The breakfast area is tiny and crammed together, so it was very difficult to navigate a wheelchair in there. The second morning we were there they had no OJ (the only juice offered) or bananas. Couldn't SOMEONE have made a Walmart run? It's only 1/4 mile away. The previous morning I had dropped some scrambled eggs onto the floor and was unable to pick them up because we were so crammed in. The next morning they were still there!! (ewww). The girl running the breakfast was too busy on her phone. At one point she knocked the cover that was over the eggs and the gravy, into the gravy. She just picked it up and plopped it back over them, with it dripping gravy all over everything. I kept watching and she never cleaned it up. What an awful experience, only topped by a place where the mattresses were so old that we had to sleep on the floor to get comfortable. That was the worst place I've ever stayed, but THIS place is running a very close second. Don't stay here.
Read more
Date of stay: August 2021
Rooms
Location
Service
Room Tip: Go to a different hotel
See more room tips
Helpful
Share
emyb1 wrote a review Aug 2021
Dallas, Texas33 contributions5 helpful votes
We arrived at this hotel about 3:00am after a long drive from Wisconsin and immediately we undressed and went to bed... while in bed we noticed the bottom of our feet completly black... the wood floor was so dirty that we were speechless, it looked like we cleaned the floor with our feet! This hotel needs a total make over, everything is very old and has never been refurbished, overpricedat $89 per night. We are Diamond members with Choice Hotels and as a benefit you get 1:00pm late check out, the manager did not want to honor that benefit and only gave us 12pm after some negotiation. At check out we told the Manager about the dirty floor and she just talked over us not accepting the truth. We didn’t even want to drink a cup of coffee there...Stay away from this hotel!
Read more
Date of stay: August 2021Trip type: Traveled on business
1 Helpful vote
Helpful
Share
RandolphCurtis wrote a review Jul 2021
Midland, Texas1 contribution1 helpful vote
This review is for the Quality Inn and Suites in Springfield MO. Do not stay there. They will attach charges to your card for expenses you did not create. They added a pet charge to mine after I checked out. I do not have a pet of any kind. The woman I called at the hotel was rude and called me a liar. She had a Middle Eastern accent and was hard to understand. It is theft from them attaching these charges. She said there was dog hair in the room. If there was that means they do not clean very well from previous guest. I will dispute it on my credit card. I will post warnings on every place I can find to warn people. 2745 N. Glenstone Ave Springfield, MO 65803.
Read more
Date of stay: July 2021
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Share
Bobbie F wrote a review Feb 2021
2 contributions1 helpful vote
They need to stop advertising free hot breakfast. There is a banner in the lobby and a display at the counter advertising free hot breakfast. Nothing said as I checked in that it would not be available. I came down the next morning and was instead given a "bag breakfast ". If I had known I would have got up earlier so I would have had time to go somewhere decent. In addition the place is well worn. The staff , indifferent and the ice machine didn't work.
Read more
Date of stay: February 2021Trip type: Traveled solo
1 Helpful vote
Helpful
Share
Previous
123456
PRICE RANGE
US$47 - US$91 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMissouriSpringfield
NUMBER OF ROOMS
102
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Quality Inn & Suites
Which popular attractions are close to Quality Inn & Suites?
Nearby attractions include Snorty Horse Saloon (0.6 km), Last Call (1.1 km), and Crossway Baptist Church (1.1 km).
What are some of the property amenities at Quality Inn & Suites?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Quality Inn & Suites?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Quality Inn & Suites?
Guests can enjoy free breakfast during their stay.
Is parking available at Quality Inn & Suites?
Yes, free parking is available to guests.
What are some restaurants close to Quality Inn & Suites?
Conveniently located restaurants include Fire & Ice Restaurant & Bar, Houlihan's Restaurant and Bar- at DoubleTree, and Cracker Barrel.
Are there opportunities to exercise at Quality Inn & Suites?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Quality Inn & Suites?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Quality Inn & Suites?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Quality Inn & Suites offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Quality Inn & Suites?
Many travellers enjoy visiting Abou Ben Adhem Shrine Mosque (4.7 km).