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About
#64 of 232 hotels in Branson
Location
Cleanliness
Service
Value
The Hilton Promenade at Branson Landing hotel is located on Lake Taneycomo in the Branson Landing shopping and entertainment district. Our full-service hotel is located in the heart of Historic Downtown Branson and is directly across from the Hilton Branson Convention Center hotel and the Branson Convention Center. We are minutes from the area's 49 theatres, outlet malls, golf courses, Table Rock Lake, Silver Dollar City, Titanic Museum and numerous attractions.Our accommodations will serve your needs whether you are in town for business or leisure. You will have a great night's sleep on our Hilton Serenity Bed package. Our one and two-bedroom condos feature a fully equipped kitchen and much more. Other amenities include spacious workstations with granite counter tops and ergonomic desk chairs, 32-inch LCD flat panel HD TV, wireless high-speed Internet access and much more.Our 24 hour fitness center features a wide assortment of Precor equipment, including a variety of cardio theatre equipment, free weights and machines. Relax in our indoor pool complete with heated whirlpool before striking out on your next Branson adventure. Our 24-hour business center is equipped with computer workstations, copier and fax machine for your convenience. Wireless high-speed Internet in guest rooms and meeting rooms. 1,898 square feet of flexible meeting space including three meeting rooms. The Payne Stewart Golf Course is only 3 miles from our hotel.Whether your stay at the hotel involves business or pleasure, our friendly and courteous hotel staff looks forward to welcoming you to Branson.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Patio
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Wifi
Paid wifi
Hot tub
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
Iron
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Modern
Languages Spoken
English
Location
99Great for walkers
Grade: 99 out of 100
58Restaurantswithin 0.5 km
56Attractionswithin 0.5 km
Nearby restaurants
Guy Fieri's Branson Kitchen + Bar
1,421 reviews2 minAmerican
Smith Creek Moonshine Branson Landing
527 reviews4 minAmerican
Mellow Mushroom Branson
578 reviews2 minAmerican
Farmhouse Restaurant
2,013 reviews5 minAmerican
See all nearby restaurantsNearby attractions
Keith Allynn and A Neil Diamond Tribute
575 reviews5 minTheater & Performances
7D Dark Ride Adventure
237 reviews2 minGame & Entertainment Centers
Arcade City Branson
556 reviews2 minAmusement & Theme Parks
Carpenters Once More
220 reviews5 minTheater & Performances
See all nearby attractions1798Reviews21Q+A100Room tips
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This hotel offers the convenience of eating and shopping at the Landing, and you definitely pay for that convenience. The hotel staff was very friendly. We were able to get into our room early, which we very much appreciated. We tried to log in online, where it said we could pick our room, but for some reason, we had to pay at the desk and didn't get to pick. The suite was nice, if a little dated and worn. I did see where it's getting an upgrade next year. The view was also a little underwhelming. The best feature of the room was the soundproofing; in between the 2 rooms of the suite, in the hall, and between the guest rooms. I also loved the Crabtree and Evelyn bath products in the bathroom. I was disappointed at the lack of amenities at the price point of this hotel. 2 bottles of Nestlé water, while appreciated, is a little cheap. The room didn't have complementary bathrobes or a gift basket of the Crabtree and Evelyn products they used in the bathroom. I also think that $15 a day in parking fees is a little steep. I would recommend this hotel if you are planning on staying and eating at the Landing and don't want to drive anywhere else. If you are only coming to the Landing for the day, you can find cheaper hotels and use the free parking on the north end. …
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Date of stay: December 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Stacy Connolly, Guest Services / Front Office at Hilton Promenade at Branson Landing
Responded 4 days ago
Thank you for being our guest and taking the time to share your feedback. We continually review the comments as a team to seek ways to enhance our guest experience and continually provide exceptional service. We know there are many choices, and we always strive to ensure our guests feel cared for and valued. We do hope you will consider a future visit with us and thank you for the kind words. We wish you a wonderful holiday season and safe travels always as you wander near and far!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
Love this place. We had a lakeview/ balcony room on 4th floor in the second tower. The light and water show were fantastic. Lots of places to shop and eat. (Avoid Landshark.). Room was spacious, clean quite and comfortable. Will definitely be back!!
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Date of stay: July 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Stacy Connolly, Guest Services / Front Office at Hilton Promenade at Branson Landing
Responded Jul 8, 2023
Thanks so much for celebrating with us at Branson Landing! We are super excited to hear of a great stay and thank you for sharing your experience with us! Our team at the Hiltons of Branson looks forward to welcoming you back for your next adventure!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
HORRIBLE! It has been almost 1 entire month since I stayed there for 1 night. They charged me a $50 incidental fee, which I get because I work at a hotel myself. HOWEVER, I have STILL not gotten it back! Yes, it was a debit card I used but I know that it does NOT take a month to go back on your card! I have tried to call multiple times and asked for a manager. They transfer me to the finance department, nobody answers so I leave a message and then NOBODY EVER RETURNS MY CALL!!!! THE WORST CUSTOMER SERVICE I HAVE EXPERIENCED BY FAR.
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Date of stay: October 2023Trip type: Traveled solo
Value
Location
Service
Room Tip: Don't stay here!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Stacy Connolly, Guest Services / Front Office at Hilton Promenade at Branson Landing
Responded 3 weeks ago
We are sorry to hear of your frustration. We do recommend you reach out to your bank. Any unused funds are released by the hotel at departure. The release then goes to a merchant clearing house and then on to your bank. The entire process can take up to 7-10 business days and the authorizations usually appear as pending until they have cleared. Please know we appreciate your business and highly recommend you reach out to your bank, and they can help to explain or assist in releasing the authorizations still pending in your account.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
The location was the only thing this room has going for it! The shower/sink has mold. The bathroom floor stained, dirty. The outside toilet bowl had something brown dripping down the front of It. One half roll of toilet paper for 3 night stay with only 4 bath towels for 2. Rooms are not cleaned or restocked, you have to ask. Bed sheet was stained. The coffee pot, tray and cups had dust all over it. The glass sliding glass door was very hard to open due to the tracks very dirty. The door was also not clean and hard to see out. Outside chair webbing was ripped and chairs needed replaced. did see a sign that said they were remodeling in 2024 but this should not affect the cleanliness. This is not Hilton standards.
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Date of stay: November 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Stacy Connolly, Guest Services / Front Office at Hilton Promenade at Branson Landing
Responded 3 weeks ago
Thank you for taking the time to review the Hiltons of Branson. We sincerely appreciate you sharing your experience with us and are very sorry to have let you down this visit. We continually monitor feedback, so we know areas of focus for improvement and retraining with our team. We hope you understand this is uncharacteristic of our hotels and staff and not in line with our normal standards. We agree that although we are planning a refresh, cleanliness is paramount and should be kept to our normal high standards. We have shared the detail provided with our housekeeping and maintenance managers so we may follow up. We hope you will revisit the Hiltons of Branson to experience our constant improvements sometime in the future. Thank you for being our guest.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Desk staff very nice, clean rooms, great car valets! Very helpful for ideas of things to do and went overboard to help these 75 year old ladies group of 12! Only issue was some girls didn't like their oat meal in a paper box!
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Stacy Connolly, Guest Services / Front Office at Hilton Promenade at Branson Landing
Responded Oct 27, 2023
We sincerely appreciate your high regard. We strive to provide every guest with an exceptional experience and are very grateful to have met your expectations. We will ensure your feedback regarding food and beverage is shared with management and appreciate you letting us know of the training opportunity! We hope you will continue to choose the Hiltons of Branson for all of your future Branson Landing excursions.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Overall, this is a great place to stay. The staff here are wonderful. It’s relatively close to everything you’d need. You can walk the landing to many shops and restaurants. The only draw back for us was the bed. It wasn’t very comfortable and felt like it was broken or just worn out. Another note, the shower head was leaking and broke when we got there. I ended up fixing it myself. The next person in room N326 shouldn’t have any issues with it. If we were to travel back here, we would definitely stay here again.
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Date of stay: October 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Stacy Connolly, Guest Services / Front Office at Hilton Promenade at Branson Landing
Responded Oct 11, 2023
Thank you for being our guest and helping our maintenance team! We are sorry to hear of the challenge and will have our respective teams check into the shower and the bed in the room. We are excited to hear of your great stay otherwise and really appreciate your business. We wish you all the best and look forward to seeing you again upon your return to the Branson Landing area!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Checkin, valets & housekeeping was awesome. The lower rating was due to the need to upgrade the rooms with showers that have adequate water pressure. The room carpet is sticky, disgusting & needs replaced. The mini frig door seal was not attached & hanging. This is an upper management issue refusing to acknowledge need for updating rooms or allocating money for remodeling projects.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Stacy Connolly, Guest Services / Front Office at Hilton Promenade at Branson Landing
Responded Sep 27, 2023
Thank you for being our guest and sharing your feedback. We will share your comments with our team and appreciate your kind words. We will also ensure your comments with our management team for future consideration and improvement. We have had a refresh in the works since 2019 that has been delayed for challenges including supplies, construction teams available to complete the work and a myriad of reasons. This project is slated to begin by early next year. We are sorry to hear of our diminished experience and hope you will consider us again sometime in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a lovely time as always! The staff are amazing at making sure everything is taken care of and you feel like family. Very clean rooms. The pool and hot tub were refreshing.Can not wait for our next stay here.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Stacy Connolly, Guest Services / Front Office at Hilton Promenade at Branson Landing
Responded Sep 15, 2023
Thank you so much for taking the time to review our hotel and staff. We are very pleased to hear you enjoyed your stay. Once again you have our thanks, and we look forward to your future visits with the Hiltons of Branson!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Location cannot be beat. We enjoyed exploring the area, shops and restaurants. Reading the reviews I was concerned about the dated rooms. We didn’t find them to be in bad shape. The balcony furniture was in bad shape, only 3 chairs you could use (fine for us a family of 3). But I did notice neighbors had their office/desk chair on the balcony. Only minor things would have helped, there were no sheets/bedding/pillows for the pullout couch so had to call to get them along with blankets of course we realized this at bedtime and after traveling all day would have just like to go to bed. There is plenty of closet storage they could have left them in the room. The pullout sofa was tricky to get out and I thought uncomfortable but our 11 year old slept well. Only one roll of toilet paper to get through the weekend. Two towels! By the last day trash was piling up. I understand on the housekeeping rules and really don’t mind but then I wish they’d stock you up in the room given this and a larger trash can. We had an amazing view and balcony. The garage is a little bit of a walk but worth it to us to be in the south building. Staff were all very friendly. …
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Stacy Connolly, Guest Services / Front Office at Hilton Promenade at Branson Landing
Responded Sep 5, 2023
Thank you very much for being our guest and taking the time to share your feedback. We appreciate your business and hearing our guests' perspective! We will ensure your comments are shared with our management team for future consideration so we may improve for future visits. We hope you will consider the Hiltons of Branson again when your travels bring you back to the Branson area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The only thing this hotel had going for it was the location. We checked in the employee at the desk said the elevators are behind you. We walked around for 30 minutes before we realized we had to walk outside and into the other tower. The bathroom had trash in it from the previous people. Scared to think about what else wasn’t cleaned. No one explained to us that no one would clean the room. Waited 45 minutes for clean towels. No one explained the self parking in the garage would cost. Oh, and our balcony overlooked the roof. No view at all. Terrible customer service. For the price, should have been better.
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Date of stay: August 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Stacy Connolly, Guest Services / Front Office at Hilton Promenade at Branson Landing
Responded Aug 29, 2023
Thank you for taking the time to review the Hiltons of Branson. We sincerely appreciate you sharing your experience with us. Our managers continually monitor feedback, so we know areas of focus in training or retraining with our team. We offer our sincerest apologies for the diminished service you experienced during this visit. We hope you understand this is uncharacteristic of our hotels and staff. We will focus on our front office team to improve for future visits so we are providing the level of service you should expect of our hotels and meeting our high standards. We hope you will revisit the Hiltons of Branson to experience our constant improvements sometime in the future. Thank you for being our guest.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$172 - $293 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton promenade at branson landing hotel branson, hilton promenade branson landing, hilton hotel branson, hilton branson, branson hilton
LOCATION
United StatesMissouriBranson
NUMBER OF ROOMS
243
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Claim Your ListingHILTON PROMENADE AT BRANSON LANDING - UPDATED 2023 Hotel Reviews & Price Comparison (MO) - Tripadvisor
Frequently Asked Questions about Hilton Promenade at Branson Landing
What are some of the property amenities at Hilton Promenade at Branson Landing?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Hilton Promenade at Branson Landing?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hilton Promenade at Branson Landing?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
Are there opportunities to exercise at Hilton Promenade at Branson Landing?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Hilton Promenade at Branson Landing?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Promenade at Branson Landing?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Promenade at Branson Landing offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Does Hilton Promenade at Branson Landing have any great views?
Yes, guests often enjoy the lake view available here.
Is Hilton Promenade at Branson Landing accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.