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Hilton Jackson

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Traveler (75)
Room & Suite (34)
Dining (13)
Overview
  • Excellent53%
  • Very good24%
  • Average13%
  • Poor7%
  • Terrible3%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star accommodation
All hotel details
Additional information
Offers from Hilton Jackson
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Jackson
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,021)
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1,014 results
Traveler rating
517
246
137
74
40
Traveler type
Time of year
LanguageEnglish
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517
246
137
74
40
Show reviews that mention
All reviewsthe executive loungesweet potatocounty line roadbreakfast buffetfront desk staffbusiness tripparking lotthe staff was greatnew orleansfitness centerenjoyed my stayvery nice hotelsouthern hospitalitypaulaconferencemsinterstate
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1 - 5 of 1,014 reviews
Reviewed yesterday

Staff was nice, especially as we had to check out a day early. I signed up for a digital key, but it never arrived so I couldn't use my phone to unlock the door... :-( Fortunately, the key card worked fine. The sheets were noticeably...More

Thank huggio
Hotel's Favorite
Reviewed 19 June 2018

Friendly staff, clean rooms our what one would expect and this is what you get when staying here. This was my second stay at this hotel and the service was as good as before and the staff is very friendly and helpful. This hotel is...More

2  Thank Ron P
Response from Skipper W, General Manager at Hilton JacksonResponded 20 June 2018

Good morning Ron, Thank you so much for taking the time to write a review of our hotel and your stay with us! I am always pleased to hear when we have made our guests feel welcomed and comfortable in our hotel. I would like...More

Reviewed 2 days ago

This could be an average review for a Motel 6, but staying on the Executive level in a Hilton, I was quite disappointed. The staff was cool; no one offering to help my wife on crutches. The room frozen, set at 62 when we got...More

1  Thank joedvet
Response from Skipper W, General Manager at Hilton JacksonResponded yesterday

Thank you for taking the time to review your stay with us. I apologize for your experience here at our hotel and I am so sorry we did not meet your expectations. I do use this as a tool to help better our products and...More

Reviewed 6 days ago

This was a business trip for me that lasted five days. Our meetings lasted 7 to 8 hours per day. The Hilton Jackson made us feel comfortable. The wait staff were awesome, the front desk staff always wore a smile, and the food was delicious!More

Review collected in partnership with Hilton Hotels & Resorts
Thank dcooper c
Response from Skipper W, General Manager at Hilton JacksonResponded 5 days ago

Hello dcooper c, Thank you for your business. I am so glad that the conference you attended was a success and we are always thankful for your business. I hope that you and all of our guests always feel at home here at the Hilton...More

Reviewed 6 days ago

Good hotel I enjoyed the staff. The rooms are nice. The location is good. Very helpful people who went out their way to help clients. When things were needed for the room. They came and brought things up right away. Checking in was quick and...More

Review collected in partnership with Hilton Hotels & Resorts
Thank ram0nab93
Response from Skipper W, General Manager at Hilton JacksonResponded 5 days ago

Good morning, Thank you so much for taking the time to review your stay with us here at the Hilton Jackson. I am so pleased to know that you enjoyed your stay and that our staff was there whenever you needed something!! I always hope...More

View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Business Center with Internet Access
Room Service
Wheelchair Access
Airport Transportation
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Non-Smoking Hotel
Shuttle Bus Service
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Concierge
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$104 - US$180 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$104 - US$180 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (75)
Room & Suite (34)
Dining (13)
Pool & Beach (3)
Business Center & Event Rooms (14)
Questions & Answers
Ask a question
Joshua L
5 October 2017|
AnswerShow all 3 answers
Response from PeggWindham | Reviewed this property |
Depends on what you get. Better all the office and find out for sure.
1
Vote
Lori R
18 May 2017|
AnswerShow all 6 answers
Response from dvez | Reviewed this property |
I believe they did. Very convenient.
0
Votes
CraneOp2014
10 February 2017|
AnswerShow all 7 answers
Response from Lisa L | Reviewed this property |
The breakfast buffet is not free but it is a full breakfast buffet including a chef making omelets and all the food is fresh. The food is outstanding !
1
Vote
Room Tips
"The pool view is good. Some rooms face the street and that isn't very attractive."
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"I'd say ask for a executive floor room... that is, when they actually provide the advertised benefits of..."
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"Leave it up to the staff they do a great job!"
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"Corner room are more spacious."
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