We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Garden Inn Jackson Downtown

Save
Traveler (184)
Room & Suite (67)
Dining (17)
Overview
  • Excellent51%
  • Very good28%
  • Average12%
  • Poor5%
  • Terrible4%
Travelers talk about
“king edward”(80 reviews)
“valet parking”(59 reviews)
“historic hotel”(44 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star accommodation
All hotel details
Additional information
Offers from Hilton Garden Inn Jackson Downtown
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Jackson Downtown
Special Offer: Double Points, Every Stay
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]},"scriptFlags":null}
Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from US$87.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Jackson hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "2387fb5f06514dee80e7fb2f94895b2d", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1630939,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[35084501],"additionalContentIds":[],"pollCount":0,"checkin":{"day":26,"month":8,"year":2018},"checkout":{"day":27,"month":8,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":87,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"2387fb5f06514dee80e7fb2f94895b2d","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":95,"lowestMetaPrice":87,"additionalPartner":false,"highestMetaPriceDisplay":95,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":95,"lowestMetaPrice":87,"highestMetaPriceDisplay":95,"hotelName":"Hilton Garden Inn Jackson Downtown","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjIzODdmYjVmMDY1MTRkZWU4MGU3ZmIyZjk0ODk1YjJkIiwiQUlLIjoiYjEwZmEyYzY0YTY0NGMzOWFkYWQ3OGUwOTM4ODUwMjMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "08/26/2018", "checkOut": "08/27/2018", "lowestPrice": "US$87", "hasDates": true, "hacComplete": true, "contentIdMappings": {"35084501":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (1,153)
Filter reviews
1,135 results
Traveler rating
557
319
141
66
52
Traveler type
Time of year
LanguageEnglish
More languages
557
319
141
66
52
Show reviews that mention
All reviewsking edwardvalet parkinghistoric hotelfront deskamtrak stationmayflower cafecoffee shopvalet servicebeautiful lobbyconvention centernice hotelindoor poolthe entire staffdefinitely stay here againsouthern hospitalitygreat customer servicebusiness trip
FilterEnglish
Updating list...
1 - 5 of 1,135 reviews
Reviewed 5 days ago

This was my first visit to this hotel in downtown Jackson. I was not impressed by its surrounding, but the hotel and the staff was great. The hotel was clean and elegant; the staff was very, very friendly and helpful. (The wait staff at the...More

Thank Shalimar A
Hotel's Favorite
Reviewed 2 weeks ago

We went there on our way from Memphis to NOLA. By the way I found Jackson much more exciting than Memphis but this is not the point. This hotel seems to be a former palace that s been renovated. I had a really huge room...More

1  Thank Philippe S
Response from HGIKingEdwardHotel, General Manager at Hilton Garden Inn Jackson DowntownResponded 1 week ago

Dear Philippe S, I am very excited to hear that you enjoyed your trip with us. I will definitely be sharing with the staff that they did a wonderful job! We do hope you are able in the future to make it back to Jackson....More

Reviewed 1 week ago

The property is beautiful and the staff was superb! I will stay here again if I am in the area. The restaurant was ok, staff could have been more accommodating. The Rooms were comfortable. Valet parking only.More

Review collected in partnership with Hilton Garden Inn
Thank Sherri F
Response from HGIKingEdwardHotel, General Manager at Hilton Garden Inn Jackson DowntownResponded 1 week ago

Dear Sherri F, Thank you for staying with us and providing a review. We always want to provide the highest level of service so I will be following up with my restaurant team in regards to your comments. We do appreciate you choosing to stay...More

Reviewed 1 week ago

Hotel evacuated middle of the night. Loud announcement, 'PLEASE EVACUATE BUILDING IMMEDIATELY!' families had to travel down 7 flights of stairs. No one had a clue whether this was an active shooter situation or fire; they seldom evacuate due to some smoke detector since the...More

Thank Shane L
Response from HGIKingEdwardHotel, General Manager at Hilton Garden Inn Jackson DowntownResponded 1 week ago

Dear Shane L, I do apologize that we encountered a false alarm. The fire system is set to monitor and advise for numerous emergencies throughout the building and sometimes they detect issues that are truly not emergencies. The unfortunate part is it can happen at...More

Reviewed 1 week ago

Hilton Garden Inn was a perfect place to surprise my sister for her birthday. We grew up in Jackson and remembered The King Edward as young girls. Staying at the Hilton Garden Inn was the perfect stroll down memory lane and the location allowed us...More

Thank Tammy T
Response from HGIKingEdwardHotel, General Manager at Hilton Garden Inn Jackson DowntownResponded 1 week ago

Dear Tammy T, Thank you so much for your kind review. We do truly appreciate hearing from out guests that got great service. I will be sharing with the staff about how satisfied you were with your stay. Again, thank you, we always love to...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Center with Internet Access
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Non-Smoking Hotel
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Indoor pool
Heated pool
Details
Price range
US$96 - US$149 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$96 - US$149 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (184)
Room & Suite (67)
Dining (17)
Pool & Beach (1)
Business Center & Event Rooms (12)
Questions & Answers
Ask a question
Lindsay D
11 November 2016|
Answer
Response from David R | Property representative |
I am sorry but we do not offer a free breakfast, there are options through the Hilton website to book that breakfast does come with the package but as of now our buffet without the breakfast package is $15.99 per person and... More
1
Vote
Saladlover10
5 July 2016|
AnswerShow all 3 answers
Response from Brian B | Property representative |
It is very safe, people think since we are a downtown location that there are issues with the neighborhood but we are under revitalization and it is only 3 blocks form here. Call me if you have any questions 601-969-8501
1
Vote
deidre200
7 March 2015|
Answer
Response from Paulette M |
Hello Deidre200, My name is Paulette McCants and I am the Director of Sales here at the Hilton Garden Inn Jackson Downtown. My direct line is 601-969-8506 we have availability for a birthday party on June 26, I would love... More
0
Votes
Room Tips
"We enjoy upper floors and corner rooms that have a good view of the City"
Read review
"Ask for rooms on the opposite side of the rail road. But still expect some noise from the trains in the night."
Read review
"My room was away from the elevators so was very quiet."
Read review
"Get a room high up and opposite rail tracks."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing