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Comfort Inn & Suites West - Medical Center

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Traveler (11)
Room & Suite (18)
Dining (9)
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Overview
  • Excellent78%
  • Very good16%
  • Average4%
  • Poor1%
  • Terrible1%
Travelers talk about
“soup”(22 reviews)
“mayo clinic”(59 reviews)
“cookies”(14 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Airport Transportation
3 Star Hotel
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Rooms
9 Jul10 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (253)
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252 results
Traveler rating
194
40
12
5
1
Traveler type
Time of year
LanguageEnglish
194
40
12
5
1
Show reviews that mention
All reviewssoupmayo cliniccookieswalk in showergreat place to staylots of pillowsnewer hotelrooms are quietshort driveroom was spotlessmovie theatercomfy bedmorning breakfastexcellent hotelpool and hot tubwill stay there againnice stay
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1 - 5 of 252 reviews
Reviewed today

My family and I came in for a softball visit over the weekend. The hotel is fairly new and very clean. We were greeted with a custom note with our team name, letting us know about the area and popular attractions. That was a very...More

Review collected in partnership with this hotel
Thank Christine L
Reviewed yesterday

I recently stayed at this hotel following a surgery at Mayo. My room was very good. The bed was exceptionally comfortable. My room was clean and equipped with everything I needed. What sets this hotel apart, in my opinion, was the service I received. While...More

Thank Bill K
Reviewed 4 days ago

Had another good experience with Comfort Inn and Suites West in Rochester. The people are really nice about everything. Very convenient to Mayo and restaurants as well. Thanks so much to all and especially to Jennifer for all you did for us.

Review collected in partnership with this hotel
Thank Bill B
Response from Kay N, Manager at Comfort Inn & Suites West - Medical CenterResponded 2 days ago

Bill, We are so excited to read reviews like the one you left us. Thank you for mentioning our wonderful staff. We look forward to seeing you again soon!

Reviewed 4 days ago

Front desk staff was friendly and answered all of our questions about the shuttle to Mayo Clinic. Rooms were nice, and beds were comfortable. Bathroom faucet was a little hard to get shut off, could be replaced.More

Review collected in partnership with this hotel
Thank jamiestockstill
Response from Kay N, Manager at Comfort Inn & Suites West - Medical CenterResponded 2 days ago

Jamie, Thank you for your kind review of your recent stay. I will have our maintenance man take care of the faucet. Thank you for bringing it to our attention. We hope to see you again soon! Jennifer Sveska Guest Service Manager Comfort Inn &...More

Reviewed 6 days ago

Staff was very good to me. I arrived at 1:30 AM instead of 9:00 PM. Everything I needed to know for next morning was explained to me upon arrival. Even enjoyed a quick breakfast in morning before taking shuttle downtown.More

Review collected in partnership with this hotel
Thank bloomie1
Response from Kay N, Manager at Comfort Inn & Suites West - Medical CenterResponded 4 days ago

Thank you for taking the time to write a review regarding your recent stay with us.I am so glad to hear that our night auditor welcomed you when you arrived and waas able to help you with all your questions and explain all you needed...More

View more reviews
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Free Parking
Breakfast included
Meeting Rooms
Business Center with Internet Access
Laundry Service
Self-Serve Laundry
Airport Transportation
Dry Cleaning
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Hot Tub
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$102 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Best Value Hotel in Rochester
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$102 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Best Value Hotel in Rochester
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (11)
Room & Suite (18)
Dining (9)
Pool & Beach (5)
Business Center & Event Rooms (4)
Questions & Answers
Ask a question
Sally H
7 May 2018|
Answer
Response from Kay N | Property representative |
Thank you for the question but we don't have a airport shuttle. There are shuttles at the airport that you have to pay a fee for or there are taxi's or Ubers that you can rent. Thank you, Kay Neitge Assistant General Manager
0
Votes
Sally H
7 May 2018|
Answer
Response from Brett F |
Might have to use Uber, which is pretty cheap but very reliable.
0
Votes
Room Tips
"Very nice and roomy. No problems at all.. Like the walk-in shower."
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"Get the king suite. It’s only a few dollars more but worth every penny."
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"Excellent all the way around"
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"If you're good with partially refurbed rooms then step right up."
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