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Let me say this is only my 2nd negative review, and I've been a TripAdvisor reviewer for years.
The hotel's pictures on their website do not match how the hotel REALLY looks. It's older and less well kept in person. There was debris on the...More
1 Thank Bonita M
Response from 00gc, General Manager at LivINN Hotel Minneapolis South / BurnsvilleResponded 4 days ago
We apologize for the behavior of our associate, and thank you for informing us of this incident. We can understand your disappointment, and we're sorry for the inconvenience you encountered. As a result, please allow us some time to look into this matter...More
Room was updated.
Was very clean.
AC works great.
Stayed in 322. Was quiet until morning when the bar next door was emptying the trash. Aside from that, was quiet.
There were 2 beds. Both were very soft and uncomfortable. With a back problem I...More
Thank musicboxofcrayo... .
Response from 00gc, General Manager at LivINN Hotel Minneapolis South / BurnsvilleResponded 1 week ago
Thank you for taking the time to write a review about your stay. Our main priority is to provide a comfortable stay for our guests, so we apologize that you were not completely satisfied with our beds. Our front desk is available to address issues...More
This was a very nice surprise for the price. VERY clean and TRULY updated hotel. The guest check in lady was fantastic upon our arrival!!!! The rooms were clean, updated and refreshing to get a great night sleep.
The breakfast lady needs to work on...More
Thank Jerry M
Response from 00gc, General Manager at LivINN Hotel Minneapolis South / BurnsvilleResponded 2 weeks ago
Jerry, thank you for the wonderful review. We are delighted that you were pleased with our hospitality and convenient location. We also appreciate your nice comments about our beautiful landscaping. Your recognition of our efforts is much appreciated and we will be sure to share...More
First I should say our room itself was nice. We had problems with a door on they side of our room that did not function properly slammed everytime someone went in or out and did not lock so anyone from the street could get in,...More
Response from 00gc, Manager at LivINN Hotel Minneapolis South / BurnsvilleResponded 2 weeks ago
Thank you for taking the time to post your review. While we are pleased that our staff did their best to address your concerns at the time, it is disappointing the read that you had such a difficult experience at our hotel. We...More
This was our first time staying at this chain. Very clean and affordable. Very nice area. Felt safe. Employees were all friendly and polite. Good breakfast. The room was small but in a cute way and just perfect cz it's just a place to sleep...More
Thank Ginger R
Response from 00gc, General Manager at LivINN Hotel Minneapolis South / BurnsvilleResponded 3 weeks ago
Thank you for being our guest. We are glad to know you liked the service provided by our associates, and that you also found us to be a good value. We hope to be your hotel of choice whenever you are back in this area....More