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Auburn Hills Marriott Pontiac

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3600 Centerpoint Pkwy, Pontiac, MI 48341-3164
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (102)
Dining (24)
Videos (1)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Auburn Hills Marriott Pontiac
Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 3 hotels in Pontiac
Location
Cleanliness
Service
Value
GreenLeaders Silver level
A contemporary full-service Auburn Hills, MI hotel, Auburn Hills Marriott Pontiac is located within the Centerpoint Business Campus and is easily accessible to Detroit and nearby suburbs. We offer proximity to Bloomfield, Rochester, Troy, and Birmingham. Our Auburn Hills, MI, hotel is just minutes from Volkswagen, GM Powertrain, Chrysler Headquarters, and many Fortune 500 companies. Enjoy a peaceful environment at our hotel that only feels like you're far from the city. Inside and out, you will be surrounded with richly appointed features and conveniences like high-speed Internet access in your guest room and a state-of-the-art fitness center for your daily use. Enjoy delicious comfort food and craft cocktails at our new restaurant, Woodward's. Experience exclusive benefits in the all-new M Club Lounge. Auburn Hills Marriott Pontiac also boasts an indoor and outdoor pool.
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Room & Suite (9)9
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Children's television networks
Shuttle bus service
Electric vehicle charging station
Parking
Wifi
Paid internet
Indoor pool
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast in the room
Happy hour
Wine / champagne
Vending machine
Children Activities (Kid / Family Friendly)
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Refrigerator
Cable / satellite TV
Walk-in shower
Safe
Sofa
Flatscreen TV
Bath / shower
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English
Hotel links
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Popular mentions
Kit Whipple wrote a review Mar 2021
Solon, Ohio152 contributions63 helpful votes
stayed for a couple of nights and Joe at the bar was attentive and friendly. Karen in the morning was also helpful and a pleasure to talk with. will be sure to stay here the next trip up. Unfortunately the Marriott clubs weren't open due to the virus but will be back and hopefully they'll be open then.
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Date of stay: March 2021
Rooms
Cleanliness
Service
Trip type: Traveled on business
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Response from Steve Cadaret, General Manager at Auburn Hills Marriott Pontiac
Responded 25 Mar 2021
Thank you for your feedback! We look forward to you visiting again soon.
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Ken Rose Recruiting wrote a review Jan 2021
5 contributions1 helpful vote
+1
Absolutely filthy hotel, especially the showers. Had to be moved to three different hotel rooms in an attempt to find a clean room and shower. Soap scum and pubic hairs put me over the edge. The final room not only had a filthy shower, but saliva on the night stand, too. After three room changes I left this hotel and stayed at a much cleaner hotel in Troy, Michigan. As I left, I asked the front desk to have the manager call me the following day, he never called. I was ultimately compensated a small amount of bonus points, equalling far less than the trouble I endured, and much less than one night’s stay. Horrible experience for a weary traveler. See pictures below:
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Date of stay: January 2021Trip type: Traveled on business
1 Helpful vote
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Response from Steve Cadaret, General Manager at Auburn Hills Marriott Pontiac
Responded 15 Jan 2021
Thank you for sharing your feedback. We regret that your experience with us was less than ideal. We're disappointed to hear the service you received wasn't up to par. Providing our guests with exceptional service is something we take seriously. Please know this will be addressed with the appropriate members of our team so we may improve for the future. We hope you'll give us another chance to show you the service we're truly capable of providing.
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Sarah M wrote a review Jun 2020
3 contributions1 helpful vote
We were appalled. So much that I dedicated time to write a few reviews. I scheduled a room to relax and be close to DMC. As I had surgery the morning of our checkout. The evening we checked in, we headed up stairs to floor 11, the moment we got up there it was hot, and musty. It smelled of an old locker room. Like underwear. We headed to our room at 1101, and we were immediately hit in the face with The after effect of chain smoking. It was as if someone had smoked 8 packs of pall malls and left. There was dust on the wall with hand marks that looked like either someone being frisked or an attempt at foreplay. Lastly, the worst part, my husband picked up the menu for the eats, and shrieked. He said there was a caterpillar on it! I looked at it and it was a black, crusty eye lash from a woman. We called the front desk and they only offered to switch us to another room. But... they never came up. We had to go back down and claim our card despite being told to wait for her to come up and “spray the room”. When we were given a card for room 1105, much better but to our dismay, the soap was missing, the room was stifling hot and the AC seemed negligible and worse: a dirty encrusted sock left over by the window. This was just disgusting! It was one thing after another. Needless to say we needed sleep and just deal with it. But complaints were minimized by staff with no real accommodations. Very disappointed. Worst hotel we have been in so far.
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Date of stay: June 2020Trip type: Traveled with family
1 Helpful vote
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Response from SteveC6630, General Manager at Auburn Hills Marriott Pontiac
Responded 12 Jun 2020
Thank you for sharing your feedback. We regret that your experience with us was less than ideal. We're disappointed to hear the service you received wasn't up to par. Providing our guests with exceptional service is something we take seriously. Please know this will be addressed with the appropriate members of our team so we may improve for the future. We hope you'll give us another chance to show you the service we're truly capable of providing.
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Amy R wrote a review Mar 2020
Saint Matthews, Kentucky28 contributions4 helpful votes
This property is amazing. Pam at the front desk is very knowledgeable and has great customer service skills. Daryl was my shuttle driver and I think he is such a wonderful employee. He was helpful on local places to go and displayed such professionalism. He really made me feel like I’ve know him forever. My room and the property is super clean. Thanks Marriott 👍🏻
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Date of stay: March 2020Trip type: Traveled on business
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Response from BryanM2811, Director of Sales at Auburn Hills Marriott Pontiac
Responded 12 Mar 2020
Thanks for the wonderful review, O9701JXamyr! It's excellent you had such a fantastic experience at Auburn Hills Marriott Pontiac! We care deeply about the happiness and satisfaction of our guests and your praise for our team lets us know we're doing our job. Pam and Daryl are valued members of our team so it's no surprise they took such great care of you. That's what we like to see! We look forward to sharing another splendid experience with you soon! Have a lovely day!
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Tapas Sarma wrote a review Mar 2020
Dry Prong, Louisiana296 contributions312 helpful votes
Just starting to visit Michigan this year for work. Detroit is always the center where I will be coming mostly and my coworker recommend this hotel. It’s a good bit away from the airport but at a lovely location, convenient and elegant. They gave me the 11th floor which is the top floor. You don’t need a hard key to get in if you use the app. It’s a place to host meetings and conferences but also for someone like me who works quietly and needs good night sleep. Bedding are great, bathroom is a certain yes and spacious room, inside restaurant and bar and amazing employees. Stay here, I am telling you
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Date of stay: March 2020Trip type: Traveled on business
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Response from BryanM2811, Director of Sales at Auburn Hills Marriott Pontiac
Responded 12 Mar 2020
Thank you for the 4/5 rating! We are excited to see that you had an enjoyable experience at Auburn Hills Marriott Pontiac. We're so glad that you felt comfortably accommodated during your visit. We'd love to host you again for an even more enjoyable stay! Have a beautiful day!
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PRICE RANGE
US$113 - US$223 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
auburn hills marriott pontiac at centerpoint hotel pontiac, marriott pontiac, pontiac marriott, detroit marriott pontiac
FORMERLY KNOWN AS
Auburn Hills Marriott Pontiac at Centerpoint
LOCATION
United StatesMichiganPontiac
NUMBER OF ROOMS
290
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Frequently Asked Questions about Auburn Hills Marriott Pontiac
Which popular attractions are close to Auburn Hills Marriott Pontiac?
Nearby attractions include Blast: New Years Eve at The Marriott Centerpoint (0.09 km).
What are some of the property amenities at Auburn Hills Marriott Pontiac?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Auburn Hills Marriott Pontiac?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Auburn Hills Marriott Pontiac?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Auburn Hills Marriott Pontiac?
Yes, free parking is available to guests.
What are some restaurants close to Auburn Hills Marriott Pontiac?
Conveniently located restaurants include The Moose Preserve Bar & Grill, Lemon Grass, and Rusty Bucket Restaurant and Tavern.
Are there opportunities to exercise at Auburn Hills Marriott Pontiac?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Auburn Hills Marriott Pontiac?
Yes, dry cleaning and laundry service are offered to guests.
Does Auburn Hills Marriott Pontiac offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Auburn Hills Marriott Pontiac?
Many travellers enjoy visiting Cranbrook House and Gardens (4.3 km).
Is Auburn Hills Marriott Pontiac accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.