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Residence Inn Grand Rapids West

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Traveler (26)
Room & Suite (38)
Dining (4)
Overview
Hotel website
3451 Rivertown Point Ct SW, Grandville, MI 49418-3077 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness center
3 Star accommodation
Additional information
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Rooms
28 Oct29 Oct
|
1 room, 2 adults, 0 children
Standard Room
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About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Business Center with Internet Access
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Restaurant
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Number of rooms
90
Price range
US$158 - US$205 (Based on Average Rates for a Standard Room)
Also Known As
Residence Inn Grand Rapids West Hotel Grandville
,
Residence Inn Grandville
,
Grandville Residence Inn
Location
United States > Michigan > Kent County > Grandville
Location
Full view
65Somewhat walkable
Grade: 65 out of 100
49Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
Photos
Traveler (26)
Room & Suite (38)
Dining (4)
Pool & Beach (3)
Business Center & Event Rooms (2)
Reviews (201)
Filter reviews
200 results
Traveler rating
117
52
16
10
5
Traveler type
Time of year
LanguageEnglish
117
52
16
10
5
Show reviews that mention
All reviews full kitchen grand rapids front desk living area one bedroom suite long term stay extended stay friendly staff and great location basketball court clean rooms home away from home roll in shower large mall play cards customer service is nice outdoor area comfortable couch
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1 - 5 of 200 reviews
Reviewed 3 weeks ago via mobile

My daughter & I were in town for a tennis tournament. This hotel was a little more expensive than places I usually stay but did it because we had friends staying here. I am SO glad I did!!! I think it’s been updated recently because...More

Thank Cheryl L
Reviewed 3 weeks ago

The hotel appears nice and clean on the outside and in the hallways. The room was nice enough: 2 tv's, full kitchen, pull out sofa (the mattress was dirty and stained and I had to go to the front desk to get sheets for it)....More

Thank geminibujie
Response from Andrew W, General Manager at Residence Inn Grand Rapids WestResponded 3 weeks ago

Geminibujie, Thank you for your review of our property. I am sorry that your experience with us was not up to standard. I will address these concerns with my hotel team and leadership and we will work hard to ensure that these item do not...More

Reviewed 26 August 2018 via mobile

5 Star room. 1 star hot tub. 1 Star staff. Hit tub way too hot. Way over the posted 104 degree max temp. Staff powerless to change the temperature for some reason. Too bad too because a good soak to start and end the day...More

Thank Robert C
Response from Andrew W, General Manager at Residence Inn Grand Rapids WestResponded 27 August 2018

Hello Robert C, Thank you for taking the time to review your recent experience with us. I must apologize the issues you've discussed in your review. I will plan to discuss the hot tub issues with my maintenance staff. Furthermore, I will bring your concerns...More

Reviewed 29 July 2018

I stay in a lot of RIs and there are pros and cons to this particular one. Big pro is the staff. Really nice. Very attentive and several members of my family commented on how friendly the staff was. Typical Marriott breakfast but they come...More

Thank raindog308
Response from Andrew W, General Manager at Residence Inn Grand Rapids WestResponded 27 August 2018

Thank you raindog308 for your honest critique of our property. We do appreciate your acknowledgement of the staff and are very glad to hear that they took care of you while you were in town! We understand that layout challenges of this older model RI,...More

Reviewed 26 July 2018

My wife and I stayed her for 3 nights while in town for a business trip in Grand Rapids. The property is very clean and the service is excellent. Breakfast each morning was varied and very good. There is also evening meals from Mon -...More

Thank James D
Response from Andrew W, General Manager at Residence Inn Grand Rapids WestResponded 27 August 2018

Thank you James D for the kind words! We are glad to hear that you had a good time while you were in the Grand Rapids area. Safe travels and we'll see you next time you're in town. All the best, Andrew White

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Questions & Answers
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Room Tips
"Choose one that's clean!"
geminibujie
3 weeks ago
Read review
"I would recommend a room that faces out on the green space to the north and east of the hotel."
chatto
30 Jun 2018
Read review
"Great hotel to travel with pets. Corner suites are quieter."
aperez2000
6 Apr 2018
Read review
"for a long term stay pick a suite with kitchen facilities. we loved our 2 bedroom / 2 bath suite on the 3rd..."
B8713XDalexandral
3 Dec 2017
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