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Courtyard Grand Rapids Downtown

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Traveler (49)
Room & Suite (105)
Dining (25)
Overview
  • Excellent34%
  • Very good46%
  • Average13%
  • Poor5%
  • Terrible2%
Travelers talk about
AMENITIES
Free Wifi
Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (412)
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409 results
Traveler rating
141
180
56
21
11
Traveler type
Time of year
LanguageEnglish
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141
180
56
21
11
Show reviews that mention
All reviewsvan andel arenagreat locationbistro restaurantstandard courtyarddesk spacevalet parkingwalking distancedirectly across the streetself parkusa todayper dayrestaurants and barsjw marriottvalet servicefront desk staffart prizeenjoyed my stay
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1 - 5 of 409 reviews
Reviewed 1 week ago via mobile

We stayed one night for a wedding. Had 2 rooms which were good sized and clean. Staff at the front desk were great especially Paige. Valet parking was very convenient. Close to plenty of restaurants and bars. Would definitely stay again.More

Thank Tom G
Response from Meg S, Guest Relations Manager at Courtyard Grand Rapids DowntownResponded 1 week ago

Tom G, Thank you for taking the time to review us! We are delighted to hear you would stay here again. I will be sure to pass you compliments on to our desk staff and Paige. We are very lucky to have her as a...More

Reviewed 1 week ago

We had areally loud group partying next door so we called the front desk shortly before 10pm. They informed us it wasn’t quiet time till 11pm. (Tell that to my infant & 2 yr old!!!) The hotel did send security to ask them to be...More

Thank ShellBoss
Response from Meg S, Guest Relations Manager at Courtyard Grand Rapids DowntownResponded 1 week ago

Thank you ShellBoss for taking the time to write us a review. I apologize for the noise issue you and your family experienced during your stay. I will be sure to bring this up as a teachable moment for our staff. I am very glad...More

Reviewed 2 weeks ago via mobile

Great hotel and very clean. The staff was very attentive to all your needs. I had an issue the first night with some noise and spoke to Alan the next morning and he moved my room and also comped two meals. I was pleased. In...More

Thank RAB-218
Response from Meg S, Guest Relations Manager at Courtyard Grand Rapids DowntownResponded 2 weeks ago

RAB-218, Thank you for taking the time to write us a review! I apologize for the noise issue you encountered and am delighted to see that Alan was able to assist you. We greatly appreciate your business and look forward to seeing you again soon!...More

Reviewed 2 weeks ago via mobile

I stayed at this location for a business trip, overall the stay was pleasant... rooms were clean and bed was comfortable. The Bistro located near the lobby served decent food when in a pinch or if you elect to stay in after a long day....More

Thank Beth S
Response from Meg S, Guest Relations Manager at Courtyard Grand Rapids DowntownResponded 2 weeks ago

Beth S, Thank you for taking the time to send us your feedback! With the variety of hotels in the downtown area, we greatly appreciate you choosing to stay with us. We hope to welcome you back to Grand Rapids again soon!

Reviewed 3 weeks ago via mobile

We were in town for a concert at 20 Monroe Live and spent one night here. Clean, quiet and comfortable rooms. Super helpful and friendly staff! About a block away is the Van Andel Arena and across the street from that is 20 Monroe. Several...More

Thank rfross
Response from Meg S, Guest Relations Manager at Courtyard Grand Rapids DowntownResponded 2 weeks ago

Thank you for taking the time to write us a review, rfross! We are so glad you enjoyed your stay with us and the Grand rapids area. We look forward to welcoming you back again soon!

View more reviews
About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Room Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Self-Serve Laundry
Room amenities
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$226 - US$385 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Romantic Hotel in Grand Rapids
#10 Business Hotel in Grand Rapids
#10 Family Hotel in Grand Rapids
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$226 - US$385 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Romantic Hotel in Grand Rapids
#10 Business Hotel in Grand Rapids
#10 Family Hotel in Grand Rapids
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (49)
Room & Suite (105)
Dining (25)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
Raeswan11
17 January 2017|
AnswerShow all 3 answers
Response from Jenifer C | Property representative |
Good Morning Raeswan11 and thank you for choosing to stay at our Downtown Courtyard Grand Rapids! Absolutely, all rooms on our 7th floor are freshly renovated. We've also completed full renovations on our 5th and 6th floor... More
1
Vote
Jeffry S
28 September 2016|
Answer
Response from Jenifer C | Property representative |
Good Afternoon Jeffry, thank you for your inquiry. Our sofa bed mattresses are 40"W X 72"L X 6"H, this is slightly larger than a twin size mattress but smaller than a full size mattress. Please feel free to contact us at... More
0
Votes
Debie S
2 December 2014|
Answer
Response from Nathan G | Property representative |
Dear Debbie, Thank you for your concern, we have several parking options available to our guests. Should our self parking fill up upon your arrival we have additional parking arrangements with the JW Marriott, which is... More
1
Vote
Room Tips
"Ask to be away from the reserved blocks of rooms"
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"Rooms on the west side face the river, where as to the East they will see more of downtown."
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"Ask for a river view room if available."
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"This hotel is not on a busy street, so seems pretty quiet anywhere."
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