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Holiday Inn Grand Rapids Downtown

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Traveler (25)
Room & Suite (18)
Dining (2)
Overview
  • Excellent29%
  • Very good43%
  • Average17%
  • Poor7%
  • Terrible4%
Travelers talk about
“ford museum”(28 reviews)
“road noise”(20 reviews)
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
3 Star accommodation
All hotel details
Additional information
Offers from Holiday Inn Grand Rapids Downtown
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Grand Rapids Downtown
Special Offer: Book Direct and Save
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (504)
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498 results
Traveler rating
146
207
85
36
24
Traveler type
Time of year
LanguageEnglish
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146
207
85
36
24
Show reviews that mention
All reviewsthe pearl street grillford museumroad noisepublic museumwithin walking distanceacross the riverbars and restaurantssmall bathroomvan andellobby bardevos placeconvenient locationroom was clean and comfortablepool and hot tubdefinitely stay here againchecking insink
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1 - 5 of 498 reviews
Reviewed 4 days ago

I have stayed at a number of Holiday Inns (I have a Platinum Elite status) and this was by far the worst one. For the price, we had higher expectations. I understand it's close to downtown Grand Rapids, and that was the only attractive element...More

Thank Nikki A
Hotel's Favorite
Reviewed 5 July 2018

My wife and I stayed here with our four month old son. Check in was easy, the room, indoor swimming pool, and common areas were clean and very modern, and the price was unbeatable in the downtown Grand Rapids area. We had a good time...More

Thank Ryan L
Reviewed 1 week ago via mobile

The hotel is in a great location to visit breweries, restaurants, and museums. The rooms are a little older but ultimately they were clean. The $5 breakfast was a really great option and was very good for hotel food. Hotel staff was very kind and...More

Thank allilperkins
Reviewed 2 weeks ago

We had an unusual circumstance while traveling and found the front desk personnel went out of their way to help with our disappointment even though it had nothing to do with the hotel. HIghly recommend their customer service and the hotel itself. Nice location about...More

Thank Cynthia S
Reviewed 3 weeks ago

The Hotel itself seems fine. But the lack of customer service is appalling. When setting up the reservation for a six day business trip, I made sure to ask for a fridge in the room since I have dietary restrictions that require me to bring...More

1  Thank thehojdas
Response from disdc, Front Office Manager at Holiday Inn Grand Rapids DowntownResponded 3 weeks ago

Dear thehojdas, I'm so glad that we were able to get everything worked out during your stay and chalk everything up to one big misunderstanding! We can't wait for your next stay! Caitlin

View more reviews
About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Wheelchair Access
Business Center with Internet Access
Room Service
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Non-Smoking Hotel
Dry Cleaning
Multilingual Staff
Things to do
Fitness Center with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$164 - US$265 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Centrally Located Hotel in Grand Rapids
#10 Family Hotel in Grand Rapids
#3 Green Hotel in Grand Rapids
#16 Business Hotel in Grand Rapids
#9 Mid-range Hotel in Grand Rapids
#19 Quiet Hotel in Grand Rapids
Room types
Non-Smoking Rooms
Details
Price range
US$164 - US$265 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Centrally Located Hotel in Grand Rapids
#10 Family Hotel in Grand Rapids
#3 Green Hotel in Grand Rapids
#16 Business Hotel in Grand Rapids
#9 Mid-range Hotel in Grand Rapids
#19 Quiet Hotel in Grand Rapids
Room types
Non-Smoking Rooms
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Traveler (25)
Room & Suite (18)
Dining (2)
Pool & Beach (1)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
shire42
25 July 2017|
AnswerShow all 2 answers
Response from Tom D | Reviewed this property |
About half a mile from downtown, and across the street from the Gerald Ford museum.
0
Votes
Patricia F
3 July 2017|
AnswerShow all 2 answers
Response from Tom D | Reviewed this property |
Call hotel and ask.
0
Votes
Room Tips
"Good location and quiet hotel."
Read review
"Maybe to ask for a room away from the highway?"
Read review
"We had room 405 and loved it."
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"Can't help, won't be staying at this property again"
Read review
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