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Best Western Hospitality Hotel & Suites

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Traveler (115)
Room & Suite (57)
Dining (19)

About

Location
Cleanliness
Service
Value
Guests of the BEST WESTERN Hospitality Hotel & Suites will be pleased to find that each well-appointed guestroom and suite includes satellite television with HBO®, a refrigerator, microwave and free high-speed wireless Internet access. Other amenities at this Grand Rapids hotel include a complimentary hot breakfast buffet each morning, free dinner every Monday through Thursday, a sparkling indoor heated swimming pool; largest in the area, hot tub and a complimentary airport shuttle service to the Gerald R Ford International Airport - located just three miles away. Proud to be the closest BEST WESTERN to Frederik Meijer Gardens & Sculpture Park, named one of the world’s 30 Must See Museums by Patricia Schultz, author of 1000 Places to See Before you Die. Meijer Gardens is home to Butterflies are Blooming and Christmas Around the World and Grand Rapids Art Prize Annual exhibitions.Business guests of the BEST WESTERN Hospitality Hotel & Suites will also appreciate this Grand Rapids hotel's close proximity to local businesses including the Grand Rapids Medical Mile. The Medical Mile is home to the Grand Rapids Community College Calkins Science Center, Spectrum Health’s Butterworth Hospital Complex, Grand Valley State university’s Cook-DeVos Center for Health Sciences, and Michigan State University Secchia Center Medical School. The BEST WESTERN Hospitality Hotel & Suites is close to Amway, Meijer, Cascade Engineering and Steelcase Headquarters. The Best Western is centrally located within minutes to over 100 restaurants’, many of them participating popular Annual Restaurant Week.Specializing in hosting sports teams, the BEST WESTERN Hospitality Hotel & Suites' location near Aquinas, Calvin, Cornerstone, Davenport and Grand Rapids Community Colleges. Located only minutes from Patterson Ice Arena, Soccer Spot, MVP Field House (directly across the street),and AMF Eastbrook Lanes Bowling Center.
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Property amenities
Pool
Free Parking
Fitness Center with Gym / Workout Room
Breakfast included
Free High Speed Internet (WiFi)
Airport Transportation
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Sauna
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Safe
Family
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:BOOK DIRECT & SAVE
Hotel deals

Location

Full view
38Car recommended
Grade: 38 out of 100
26Restaurantswithin 1 km
1Attractionwithin 1 km
655Reviews
187Photos
5Q+A
66Room tips
Traveler rating
  • 272
  • 165
  • 104
  • 64
  • 50
Time of year
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Language
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  • English
Popular mentions
The staff was amazing, friendly, and helpful even during very busy moments. The breakfast was good. Overall experience was great for cost of the hotel. Many people showed up due to loss of power the hotel offered dinner for people and allowed multiple pets in rooms without
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Review collected in partnership with Best Western
Response from Ryan D, General Manager at Best Western Hospitality Hotel & Suites
Responded 5 days ago
Dear Resort40571696280, We are happy to see that you enjoyed your stay with us, and that we could provide accommodations for you and all of the other guests who had lost power during this past weekend! If you are ever in need of a place to stay again (hopefully we're done with these terrible storms and power issues), please don't hesitate to come back and visit us again!
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Hotel's Favorite
We have stayed at this Best Western before and love it. Your grandchildren enjoy it too. The pool and hot tub are nice, as well at all the staff. We came to town to visit an elderly friend, so this hotel was perfect. Thanks for a great stay!
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Review collected in partnership with Best Western
Response from Ryan D, General Manager at Best Western Hospitality Hotel & Suites
Responded 7 Jan 2019
Dear Thomas B, We appreciate the spectacular review! Were happy to hear that you enjoy staying with us and continue to come back! Our staff take pride in going above and beyond for each and every guest, and we look forward to providing that same exceptional service the next time you come and stay with us!
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We stayed here with kids and the pool area was perfect! The pool was big and the water temperature was very comfortable. Rooms were average size and nothing exciting, but it was nice to have a frig and microwave. Breakfast in the morning had many options or hot and cold
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Response from Ryan D, General Manager at Best Western Hospitality Hotel & Suites
Responded 5 days ago
Dear alwaysreadyfortravel, We truly appreciate the great review, and we're glad you found our pool to your satisfaction. Since we're an older hotel, we get the advantage of having a pool that's large and 9ft deep, which you won't see in the newer hotels (they're usually only 4-5ft deep). We hope that you come visit us again soon!
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We just needed a hotel for one night to help our daughter and son-in-law move. I called a few close hotels and spoke with Nykia at this one. Her sincere friendliness on the phone made my decision between similar hotels easy. When we arrived days later, she was still just as
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Response from Ryan D, General Manager at Best Western Hospitality Hotel & Suites
Responded 5 days ago
Dear April H, Thank you for the truly wonderful review! We strive to offer the best guest service, and Nykia is one of the best of my staff when it comes to this, so I will definitely let her know of the great job she did! We look forward to you coming back and staying with us again soon!
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Stayed here as a last minute road trip. The room was very quiet, which we requested. We never heard any doors close, toilets flush, showers or TV's (speaking of TV's, the channel selection is very limited). The pool is very large. The hot tub is large but the timer wasn't
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Response from Ryan D, General Manager at Best Western Hospitality Hotel & Suites
Responded 4 weeks ago
Dear Lollysis, Thank you for the candid review, we are happy you found our hotel to be quiet. I do apologize that our amenities were unsatisfactory. We will take your comments into consideration and make the necessary improvements to make sure our property provides the best experience possible. We do hope you give us another chance and stay with us again in the future.
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All photosTravelerRoom & SuiteDining Pool & BeachBusiness Center & Event RoomsFamily and Play Areas
Photo provided by managementBest Western Hospitality Hotel & Suites
Our recently remodeled 2 Queen rooms are perfect for all your traveling needs.
Didn't clean the coffee pot or desk
This best western adds a little something extra to their private jacuzzi's, then refuses to comp
2 Queen beds
Construction at 7am
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12345612
You must me 21 to check into a room
1 vote
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Yes, we do offer a medical discount for anyone needing it. Feel free to give us a call anytime for more information.
0 votes
Is the pool nice and warm?
Yes the pool is warm not freezing cold like some hotels. They also have a hot tub which is very nice
1 vote
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Sorry, I am not familiar with that information. As someone else stated calling the front desk is best.
0 votes
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I had a king sweet with a seperate room with a sofa. I'd call and ask
0 votes
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"Room numbers 102-120 have views of the courtyard, no highway noise."
"Consider asking for a room near the pool if you plan to use the whirlpool or swim."
"Ask for a room close to the pool for a good room."
"Rooms at the south end corner are large and bright."
"Room 114 faced the courtyard instead of a parking lot."
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PRICE RANGE
US$90 - US$146 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western hospitality hotel grand rapidsbest western hospitality hotel and suitesbest western grand rapidsgrand rapids best western
LOCATION
United StatesMichiganGrand Rapids
NUMBER OF ROOMS
120
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