Very nice customer service. Rooms were very clean. Would recommend this hotel. I am from Wisconsin and they had sooo much snow left. Front desk personnel was very good at there job. Always making sure everything was good if sitting in the lobby.
I have used this hotel numerous times and have never been disappointed. Will continue to use when in the East Grand Rapids area. Side note: There is a great sports bar @ grill 50 yards away, same parking lot.
I am coming to GR for an overnight every week and have not found my home away from home until now. The place is cute, spotless, the rooms and beds comfortable, the staff helpful and accomodating and breakfast was a cut above what you would expect. I plan on being a customer for…
I’ve been coming to GR for the past year or so and have struggled to find a good option on the east side. I prefer Hilton’s (diamond member), but have not been impressed with options...until now! The Hilton Garden is a fantastic hotel...new, clean rooms, great location, and…
Modern, clean and very spacious rooms. Loved the large balcony. The indoor/outdoor hot tub was the perfect temperature. Dinner at the hotel restaurant was great too, I had the best salmon ever. All of the staff was very friendly and professional.
"Rooms without balcony will not have the issue of the balcony light being on all night"
"Look for a balcony room on the north side."
"Choose back side - more quiet"
"Top floor away from elevators"
"Definitely get a room with balcony, also if u prefer a room with a tub, u need to ask for this upon booking"