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The Westin Detroit Metropolitan Airport

1,446 reviews
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Traveler (277)
Room & Suite (148)
Dining (61)
Overview
  • Excellent62%
  • Very good28%
  • Average7%
  • Poor2%
  • Terrible1%
Travelers talk about
Wifi
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
Suites
4.0 Star Hotel
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Offers from The Westin Detroit Metropolitan Airport
Special Offer: Breakfast for 2 Included
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Rooms
5 Feb6 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,446)Write a Review
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All reviewsmcnamara terminalan early flightsecurity checkpointnorth terminalflying deltapark and flyconnecting flightcheck pointprivate securitynext morningheavenly bedann arborclub floorvalet parkingrental caroff sitelobby restaurant
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1 - 5 of 1,397 reviews
Reviewed 5 days ago

My flight was cancelled from Detroit and rather than deal with the "discounted hotels" the airline referred me to, I just went to the Westin at the airport. My company has a great rate with Westin. I looked online at their prices and if I...More

Thank troyl280
Response from John R, General Manager at The Westin Detroit Metropolitan AirportResponded 3 days ago

Dear Troy, Thank you so much for taking a moment to provide this valuable feedback. Wonderful to understand that we were able to accommodate and ensure a restful and convenient option for your travels. Hoping to welcome you back in the future and thank you...More

Hotel's Favorite
Reviewed November 27, 2017 via mobile

This is the second time I have stayed here. Both times were booked through Priceline and it was an incredible value. This time my family of three stayed the night before an early international flight from DTE. Checkout was easy at 4:30 am, I just...More

Thank Cheree C
Response from John R, General Manager at The Westin Detroit Metropolitan AirportResponded November 28, 2017

Dear Guest, Thank you so much for staying with us and allowing us to serve you. We're thrilled you took a minute to provide this valuable feedback. Glad you were able to take advantage of the fantastic convenience, tranquility of our recently completed renovation and...More

Reviewed 1 week ago via mobile

No responsibility taken for damage to our vehicle. Correspondence with hotel staff and claims department was difficult and several messages with contradictions were received. Although it would appear that this hotel and valet offer convenience - it is not worth the hassle should anything happen.More

Thank Janis A
Response from John R, General Manager at The Westin Detroit Metropolitan AirportResponded 1 week ago

Dear Janis, We certainly appreciate the opportunity to have had you with us. If there is ever an instance or claim within our valet operation, we truly work to ensure our integrity is at the forefront. As a business and utilizing our insurance provider, unfortunately...More

Reviewed 1 week ago

My daughter and I had a very early flight and stayed one night here. The hotel is really lovely. In the morning I decided we needed a bellman to help with all of our luggage and Jonathon arrived and just saved the day. He pushed...More

Thank Michael M
Response from John R, General Manager at The Westin Detroit Metropolitan AirportResponded 1 week ago

Dear Michael, Wonderful to have had the opportunity to serve you and your daughter. Thank you for taking a moment to provide this valuable feedback and great to hear we were able to get your travels off on the right foot. Indeed, we do offer...More

Reviewed 1 week ago via mobile

The Westin exceeded all of my expectations, as our family stayed there on NYE. We had an early flight the next morning. The rooms were spacious, clean, comfortable, and the beds were so inviting. We all had a great night’s sleep and we were ready...More

Thank AllSparkleTX
Response from John R, General Manager at The Westin Detroit Metropolitan AirportResponded 1 week ago

Dear Guest, Thank you for taking the time to provide this valuable feedback. We're thrilled to understand that we were able to start your travels on a wonderful and relaxing note. Thank you for choosing the Westin Detroit Metropolitan Airport and allowing us to serve...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Pool
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Pool
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$190 - US$448 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Detroit
#1 Green Hotel in Detroit
#2 Luxury Hotel in Detroit
#3 Romantic Hotel in Detroit
#3 Business Hotel in Detroit
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$190 - US$448 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Detroit
#1 Green Hotel in Detroit
#2 Luxury Hotel in Detroit
#3 Romantic Hotel in Detroit
#3 Business Hotel in Detroit
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveler (277)
Room & Suite (148)
Dining (61)
Pool & Beach (34)
Hotel & Grounds (314)
Bathroom (23)
Business Center & Event Rooms (18)
Questions & Answers
Ask a question
ROBERT M
July 11, 2017|
AnswerShow all 3 answers
Response from John R | Property representative |
Robert, Our Fitness Studio does indeed have several lockers (key access) and showers available within the fitness/pool area. We can offer a daily pass for guests traveling through and can be coordinated by stopping by our... More
1
Vote
536annees
January 14, 2017|
AnswerShow all 6 answers
Response from Tracie D | Reviewed this property |
Yes they have a shuttle to all terminals.
1
Vote
Karen092015
January 14, 2017|
AnswerShow all 3 answers
Response from 1GiantsMS | Reviewed this property |
They had different park time packages when I called the hotel and the length of time you left your car affected the rate that you paid. You would need to contact the hotel for those details. Usually they have some good... More
0
Votes
Room Tips
"I chose "tarmac view" and enjoyed the view of the runways."
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"Rooms overlooking the interior atrium are the quietest"
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"they all looked good"
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"Noise is not a concern in all rooms"
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