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Crowne Plaza Detroit Downtown Riverfront

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Traveler (336)
Room & Suite (258)
Dining (64)
Overview
  • Excellent37%
  • Very good32%
  • Average16%
  • Poor9%
  • Terrible6%
Travelers talk about
“front desk”(164 reviews)
“people mover”(86 reviews)
“cobo hall”(44 reviews)
AMENITIES
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Crowne Plaza Detroit Downtown Riverfront
Special Offer: Book Direct and Save
Hotel deals
Offers from Crowne Plaza Detroit Downtown Riverfront
Special Offer: Book Direct and Save
Hotel deals
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Reviews (951)
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914 results
Traveler rating
327
284
155
86
62
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LanguageEnglish
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327
284
155
86
62
Show reviews that mention
All reviewsfront deskpeople movercobo hallqueen suitejoe louis arenagreat view of the rivervalet parkinghart plazacorner roomred wings gamedefinitely stay here againambassador bridgetigers gamevalet servicethe room was niceford fieldcomerica park
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1 - 5 of 914 reviews
Reviewed yesterday

The room was nice, I don't know why there are complaints, the rug on the floor is outdated but it was CLEAN. Came in town for a convention and there was a family reunion going on at the same time and the front staff did...More

Thank David W
Hotel's Favorite
Reviewed 1 week ago

Didn't spend much time at this property other than to sleep. I was in town on business. What I can say is that they were very accommodating. I had several boxes delivered there ahead of my arrival. They stored them and had them ready at...More

Thank Keinika
Response from Elaine K, Guest Relations Manager at Crowne Plaza Detroit Downtown RiverfrontResponded 1 week ago

Thank you for letting us know- we are glad you enjoyed your stay in Detroit! We love hearing from our guests, and we know our future guests take the reviews on Trip Advisor seriously. We appreciate your gift of feedback, and hope to see you...More

Reviewed 2 days ago

The view of the river is great, but that is about it. The check-in experience took almost a half hour with rude attendants (we were the only two people in line). The room was not properly cleaned, food was found on the floor, along with...More

Thank Mr8890
Response from Elaine K, Front Office Manager at Crowne Plaza Detroit Downtown RiverfrontResponded yesterday

Thank you for letting us know. The hotel staff has been made aware of your concerns of the check-in experience and the guest room atmosphere. If you would like to discuss the issues you had while in Detroit, please contact the hotel directly. I would...More

Reviewed 3 days ago via mobile

Check in was wonderful. Staff assistance was wonderful. Room was great. Major problem was the elevator. Guest had to walk in heels or barefooted after waiting so long for the elevator. Suggest review of this system.More

Thank seltzdenise6
Response from Elaine K, Guest Relations Manager at Crowne Plaza Detroit Downtown RiverfrontResponded yesterday

Thank you for letting us know- we are glad you enjoyed your stay in Detroit! We love hearing from our guests, and we know our future guests take the reviews on Trip Advisor seriously. We appreciate your gift of feedback, and hope to see you...More

Reviewed 6 days ago

I love that the staff were so warm and welcoming, and did everything in their power to make sure that I (and other guests) was comfortable and well taken care of. However, given the locale of the hotel, on the Detroit Riverfront, I was surprised...More

Thank Mai P
Response from Elaine K, Front Office Manager at Crowne Plaza Detroit Downtown RiverfrontResponded 5 days ago

Thank you for the gift of feedback. I and the staff truly appreciate hearing from out guests. I would like to let you know that our quarterly carpet cleaning is about to begin- we're sorry for the condition you experienced. We want you and our...More

View more reviews
About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$135 - US$348 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Detroit
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$135 - US$348 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Detroit
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (336)
Room & Suite (258)
Dining (64)
Pool & Beach (24)
Amenities (19)
Business Center & Event Rooms (5)
Questions & Answers
Ask a question
ohler2017
30 November 2017|
AnswerShow all 7 answers
Response from Jan714 | Reviewed this property |
There's a PeopleMover station directly across the street from the hotel, inside the Cobo Center.
0
Votes
Treese734
5 October 2017|
AnswerShow all 12 answers
Response from Lesley T | Reviewed this property |
Yes, $50 I think
0
Votes
Room Tips
"Request for a room with the view of the river"
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"Get a room on the south side so you can see the river. The corner rooms are great."
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"We had a larger king room on the 18th floor with a nice view of the city"
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"Upper floors, river view"
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