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The RenCen is a good hotel in an excellent location. The views from the rooms on the upper floors are excellent. However, nothing about this hotel is good value. Wifi is $15, which after the cost of the room is outrageous. The service is fine,...More
Response from TeamMarriott, Manager at Detroit Marriott at the Renaissance CenterResponded yesterday
Thank you for staying at our hotel and for sharing your feedback. Exceptional service for every guest is our highest priority, and we apologize for letting you down because of our WiFi costs. Your feedback will be shared with our team so we...More
My colleagues and I were treated very well by a bartender named Tony on Tuesday night. It was almost closing time when we arrived at the lobby bar. He was very helpful & kind. The food he helped us choose was fabulous!
Nice hotel in the heart of downtown Detroit. Close to many restaurants and attractions. The shopping is limited in the immediate area. The people mover is connected to the hotel to get you around downtown. Parking is either valet or self serve for $20 ....More
Thank Steven C
Response from TeamMarriott, Manager at Detroit Marriott at the Renaissance CenterResponded 2 weeks ago
Dear Steven C,
It was a pleasure having you as our guest at Detroit Marriott at the Renaissance Center. We are glad to know you had a pleasant time with us and that our location worked well for your needs. We hope to be your...More
Stayed with my teenage dancers for a convention over a long weekend. The hotel itself is very large. The different towers are beautiful and take some time to get to. There were several conventions and the elevators were very crowded. We had a room in...More
I had to wait a minut for someone to come to the front desk. The rooms are average but the location is convenient to downtown.I can honestly say the breakfast is great but lounge closed early when I tried to get something to eat that...More
Response from TeamMarriott, Director Room Operations at Detroit Marriott at the Renaissance CenterResponded 3 weeks ago
Thank you for choosing our hotel and taking the time to rate your stay. We are sorry we did not live up to your expectations, or ours, and we hope you will give us another chance to provide you with the excellent service...More