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All reviews breakfast buffet omelet station revenue manager quiet floor bit worn pool and hot tub the hotel staff hotel is centrally located downtown area one night stay fitness center comfortable stay grace colonial boston lee stockbridge
We stayed at the Crown/Berkshire Plaza two nights ago as part of our New England road trip. The venue had been pre-booked, otherwise we would have left immediately. The place is seriously dilapidated but is apparently being refurbished. The refurbishments, such as they appear to...More
That day they were still upgrade remodeling the hotel but my room was already done upgrade and very nice room as you see the pictures... It's so nice to look out the window view to see the mountains on 7th floor!
It's also right in...More
Stayed here for 1 night last week, was a bit apprehensive after reading some of the reviews but was pleasantly surprised. We were on the 7th floor at the back of the hotel which was lovely and quiet. I cannot fault the room, it had...More
In our tour group, we spent the night at the Crowne Plaza. They, apparently, are in the middle of a transition to new ownership.
The hotel and the rooms were nice enough. I found the bed was good... Firm (which some of the other reviewers...More
Bed was hard, room not well ventilated - too dry.
Parking garage is a distaster.
Front desk clerk was rude.
Television did not work.
All this for a mere $240.+. What a waste of money.
Will not return that is for sure.More
Thank Nicole B
Response from IHGService, Guest Relations Manager at Berkshire Plaza HotelResponded yesterday
Hello Nicole B,
I am sorry you didn't find the bed to your liking. It may need some more time to settle in. I also noticed your comments about reception and parking. I'd like to discuss your concerns in detail and have sent you a...More