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About

#16 of 22 hotels in Hyannis
Location
Cleanliness
Service
Value
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Children Activities (Kid / Family Friendly)
Business Center with Internet Access
Banquet room
Non-smoking hotel
Parking
Wifi
Hot tub
Indoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Meeting rooms
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Room features
Air conditioning
Private balcony
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Family
Languages Spoken
English, Bulgarian
Hotel links
Special Offer:Stay 2 or more nights and get 20% off
74Reviews16Q+A11Room tips
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Taylor R wrote a review Sep 2022
1 contribution
The worst customer service. Accused us of not paying for the room, had an email that showed proof of payment, they wouldn’t even look at it. Made us late to a wedding. Woke us up by calling the room next morning, demanded we come down to the front desk with proof of payment AGAIN! By the time I got to the desk, they “figured it out”. Blamed the whole situation on me, because I accidentally booked/paid under my maiden name (though my credit card has my maiden name and I have a double last name…). They offered no apologies. They were so accusatory the whole time indicating that I didn’t have money to pay for the room. Do not stay here!!!
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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hannes1941 wrote a review May 2022
West Milford, New Jersey120 contributions22 helpful votes
Hotel's Favorite
We have been using Choice Hotels for many years. This time we are a little disappointed. The hotel is nice after a recently refurbishing. But no exercise room and NO LAUNDRY!!! The breakfast had the typical 3 choices, but no cheese cream and hard boiled eggs, no catsup, and only two bread selections. We have been spoiled by past experiences. I hope the management uses this as a way to improve. Submitted respectfully!
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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jonalogue wrote a review Aug 2022
Newbury, United Kingdom60 contributions38 helpful votes
I didn’t think places like this still existed, had a recent makeover but paint, some usb sockets and a big tv can’t cover up what is essentially a vey tired 80s motel. Room was spacious and comfy bed but air conditioning made room smell a bit like the some of the public areas, think its the carpets. Not a nice place to stay but not much choice on this incredibly over priced area.
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Date of stay: August 2022Trip type: Traveled as a couple
Room Tip: Pay a bit more and stay somewhere else
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1 Helpful vote
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Josephine T wrote a review Aug 2022
Medford, Massachusetts45 contributions19 helpful votes
Very clean, must have been remodeled and or painted recently. Very convenient in center of town, across the street from railroad station . Large bathroom area. Do not rent a first floor unit, little deck area facing parking lot with no privacy, facing parked cars. No closet to hang clothes, no safe in room, only one chair to sit in king size room, no table to sit, only a one person desk. No hanging hooks in bathroom for clothes while showering.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jason M wrote a review Aug 2022
1 contribution1 helpful vote
DON'T STAY AT THIS HOTEL! Please know that I rarely post revies online. I travel often both domestically and internationally. This hotel has earned the distinction of being the worst hotel that I have ever stayed in. Save yourself the aggravation and discomfort of staying in this dumpster fire of a hotel. Consider the following: • the front desk staff was completely unprofessional • the hotel is not handicap-friendly • the rooms are grossly outdated • clenliness is an issue • the Internet service is horrible • parking is problematic as the hotel provides more passes than their are spots in the lot Also, the owner is an arrogant and greedy; an individual who cares nothing about customer feedback or putting forward even the slightest effort toward rectifying issues. This property owner generally works offsite and is simply using this hotel as a cashcow because of its location to the main street in Hyannis MA.
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Date of stay: August 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Brenda S wrote a review Aug 2022
1 contribution
When we arrived needed to use nearest bathroom in hallway,dirty,no toilet paper and feces on the seat.Took my daughter to the pool/hot tub,hot tub was cold.Went for breakfast in the morning, first ones there got our food and eggs and sausage were cold needed to be microwaved.Eating our breakfast and the cleaning lady decided she needed to vacuum at that moment.Save your money,great location but not a great stay.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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World traveler wrote a review Jul 2022
2 contributions6 helpful votes
Let me start out with the only positive. Location is great, near downtown. It is a refurbished motel with horrible customer service and paper thin walls. Came here as a family. If you want a raging frat party, come here. Our room next door had five frat boys partying. 8am blasting music. Up partying at 1:00 until almost 3. Complained to the manager, Leo Patel, with a call and nothing changed. Furious the morning I was checking out, complained to the manager and not only did he not apologize, he said I never called about the music blaring at 8am basically saying I was a liar. Frustrated I said I was going to knock on the frat boys door to wake them up. He said if you do that, he would call the police..get this, he did. Didn’t call the police on the frat boys partying all hours of the night, but the single mom with two kids. Needless to say, this mama will be hiring an attorney when I get home. If you want to stay in a roach motel with partying frat boys and horrible management, this is the place for you. I’d spring the extra cash and stay in a more refined hotel-which is what would expect in Cape Cod.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Judy K wrote a review Jun 2022
3 contributions1 helpful vote
I want to start by saying this is the 3rd Comfort Inn we have stayed in the last year and by far the worse and so poorly managed. From the beginning it was unwelcoming and unfriendly. If you can find another hotel do it. Oh and watch out I had unauthorized charges that I know have to dispute.
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Date of stay: June 2022
Location
Service
Sleep Quality
Room Tip: There are no good rooms and what looks like a landfill at the back of property
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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csj3 wrote a review Dec 2021
55 contributions33 helpful votes
Great overnight stay here. Hotel was very quiet. Helpful lady at reception who did her very best to resolve a minor issue for us. There’s a good basic breakfast with toaster. Waffle maker, cereal, Fruit and pastries. Everywhere is spotless. From the breakfast area to the bedroom & bathroom. The beds and pillows are so soft and comfortable. Staff are extremely helpful and friendly. The location is in a good central place. I would recommend this hotel
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Date of stay: December 2021Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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mike c wrote a review Oct 2021
1 contribution
this place is great the staff is amazing especially Sean the night manager he was very helpful knowledgeable of place to eat and places to go with our kids. he is an asset to your hotel, and also want to give a shout out to Edwin in the breakfast room he made use feel welcome. out room was great over looking the outdoor pool. we are planning to come back next year
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Date of stay: October 2021
Value
Cleanliness
Service
Room Tip: choose a pool view room so great has a balcony
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$116 - US$174 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
heritage hotel hyannis, heritage house hyannis
FORMERLY KNOWN AS
Heritage House Hotel
LOCATION
United StatesMassachusettsCape CodHyannis
NUMBER OF ROOMS
143
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Frequently Asked Questions about Comfort Inn
Which popular attractions are close to Comfort Inn?
Nearby attractions include John F Kennedy Hyannis Museum (0.4 km), Main Street Hyannis (0.3 km), and Cape Cod Maritime Museum (0.3 km).
What are some of the property amenities at Comfort Inn?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Comfort Inn?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Comfort Inn?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Comfort Inn?
Yes, free parking is available to guests.
What are some restaurants close to Comfort Inn?
Conveniently located restaurants include Pizza Barbone, The Naked Oyster, and Common Ground Cafe.
Are there opportunities to exercise at Comfort Inn?
Yes, guests have access to an indoor pool during their stay.
Is Comfort Inn located near the city center?
Yes, it is 0.07 km away from the centre of Hyannis.
Does Comfort Inn offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Comfort Inn?
The staff speaks multiple languages, including English and Bulgarian.
Are there any historical sites close to Comfort Inn?
Many travellers enjoy visiting Edward Gorey House (6.5 km), Sturgis Library Barnstable (5.9 km), and Captain Bangs Hallet House Museum (6.3 km).