Rooms great. Very luxurious. Way closer than Foxwoods/Mohegan but worth the ride to CT. Encore is smaller with 1 casino but makes you forget you are in Everett. Two complaints: First - The hotel canceled our reservations and did not notify us or Booking.com. They charged us prior and then reversed the charge that morning. The hotel reservation/main line would not honor our price (even with Booking.com getting involved). We were told we had to pay the "walk in rate" -- almost 200 dollars more. Booking.com said to keep the receipt and they would reimburse the difference. When we went back to the desk the local staff/manager corrected the price and resolved everything. The main Wynn manager who dealt with Booking.com was TERRIBLE. Would not use Wynn again. Crooks. Second - The male bartender at casino bar told me he didn't remember how to make my drink and just stood there. ??. I told him how to make it (2 liquors plus milk). He poured one liquor in and mostly milk and pushed it to me. He had attitude -- not sure why. And the drink was gross. The second one who made the same drink (female) knew the drink and made it great. No attitude. I guess she proves the theory that a woman has to be twice as good as the man to have the same role.…
Check in with Karen was great - upgraded to a 2 bedroom suite as it was an anniversary stay. All staff were friendly and efficient. Room was simply stunning - every creature comfort and more, can’t recommend this place enough,
Hotel amazing as always. Our first time staying at this property but we stayed at the Wynn in Vegas a few times. The only con I can think of is that it’s far to park and walk to your room, but that’s expected with a large resort hotel. Everything immaculate as usual, beautiful elegant design, comfortable bedding. The grounds are beautiful too, nice for taking an evening walk on the water. Restaurants are pricey but again that was expected. The food and ambiance are wonderful. Would stay again!
Great place, great service all around! From check in, to a beautiful room, great food at the Red8, to Casino fun and also at checkout! Will definitely be going back, hopefully for a longer stay next time!
Living so close to Encore ,I went there for the first time .The lobby is beautiful and kids stayed there with a baby sitter. Casino as usual was very lively and theres a drugstore cum souvenior shop right there . Walk outside towards the mystic river was mystical .
We stayed for 6 days and had a lovely time. The hotel and grounds are beautiful and well kept. The room was a good size , bright , very clean and had a beautiful view. Plenty of places to eat with lovely food. The hotel is not in the centre of Boston however they make it very easy for you to go sightseeing, there is a shuttle bus that runs 24/7 every 30mins. There is also a shuttle boat that takes you to the wharf that runs later in the day every 20mins. The casino is big although I didn’t meet anyone that had won anything so just go to have fun. The staff here are very professional, friendly and helpful. We would definitely stay here on our next visit.
The hotel is lovely but what makes it great is the incredible staff. The staff is hard working, efficient and so friendly. As someone that travels a lot it was nice to experience such good service as it isn’t always the case in recent years. The rooms are large and well appointed. The bathroom was bright with lots of extra touches. The casino is well decorated and plenty of table games. I recommend a stay at this hotel.
Set aside the surrounding area this hotel/casino was a top tier property. Room comfort excellent which was enhanced by state of the art electronics. Over sized bathroom with all the amenities and a nice view of the city and distant hills. Only deterrent was a wind mill right at eye level. The cost of progress. Service outstanding from check in to room service and valet. Do bring your wallet you get what you pay for.
Go any time of the day of night, any day of the week and stay for hours at any slot machine. Then go home and get a second mortgage on your home to pay for what that trip cost you. There is simply no winning at Encore Boston Harbor. With an extraordinary tax rate and enormous expenses to maintain the most elaborate gambling facility this side of Las Vegas, they cannot afford to pay customers a fair return on their bets and there is a serious question as to whether they are being properly regulated to return the percentage of handle required by Massachusetts law. If you gamble regularly and play slots you get to know the behavior of the machines over time and can tell when an "adjustment" has been made. In my most recent visit on a "free gift" day where the casino was providing Chromebooks to customers with records of higher gaming expenditures, it only took 20 minutes to blow through $250 with a max bet of $1.50 per spin on the rising 7's Quick Hit machines. The usual suck-down rate was about $200 an hour, up from $100 a year ago. But the most disturbing thing was that there was not one free spin during the entire game, making the play boring and depressing. If you like wasting money this way, Wynn Encore is your place. But there are better options that should be sought. BTW, Encore was so certain their influence would result in Sports betting being passed in the state, that management ripped out their expensive buffet space and converted it to a multi-million dollar sports venue. A good bet for them and a bad one for unsuspecting patrons thinking they will get a fair shake. The hotel is fine, but for the price, you could be in Rome overlooking the Spanish Steps.…
Far and away the best hotel deal in Boston; especially awesome for those who choose not to gamble! Newest and largest rooms in Boston clock in at 650 sq ft for a beautifully appointed standard king room sometimes available for under $400.00. Half a dozen outstanding dining options on site including Asian, Italian, Steak house, and Deli. 10 minute Uber to Boston Gardens, outstanding housekeeping, room service, valet, etc.