The room was great for the price , it was pretty clean .. the bathtub was very slow to drain but that happens .. not really a big deal. Front desk staff are not all the friendliest. I myself work customer service in a hotel so my expectations are a little high but I just felt we were more of a bother to them then a guest. My boyfriend and I went to Seacrets for their Halloween party so when we got back around 2:30am , after having a couple drinks and going up to the room , yeah we may have been talking a little loudly , but we had no music and it was just him and I and a loud bang came on the door , the front desk agent said someone called and said we were being loud , I apologized as I didn't know how PAPER THIN THE WALLS ARE (in the morning the person next door used their microwave and it sounded like it was in our room so yeah I can see how we disturbed our neighbor , REALLY NOT MEANING TO. I've never stayed at a hotel where I had to basically whisper. Anyways after I apologize, he rudely kept going about their policy how we get 1 warning and next time they would call the police ... well first off, their knocking and doing all that was louder than we ever were and all the extra stuff was just uncalled for , literally saying it to me like I was having a huge party or like I was stupid. I apologized as WE REALLY DIDNT REALIZE HOW MUCH THEIR WALLS SUCK and after that it just put a bad taste in my mouth. Whenever I have a small issue with a guest being loud at my hotel , I politely ask them to keep it down without all the rude extras. Their Front desk needs some pep.…
Room was comfortable and clean. Kids loved the pool. Denny's is right inside the hotel. Very close to the pier and all the activities when they're open for the season. Not understanding the negative reviews here...all 4 of us were happy with our stay. The only complaint I have is no continental breakfast and the wifi isn't very stable.
Staff is not friendly or accomidating at all, including the front desk manager room had a major leak and nothing was done to accomidate me or my stay they simply gave me another room (was offered an upgrade but was not upgarded) staff sould care less that my clothes were wet and i felt like i was inconveniencingthem to get a new room. PAID FULL COST STAY ELSEWHERE
Stayed 2 nights on a trip north. Hotel is older but the beds were very comfortable. Towels were larger amd softer than most. Captured a beautiful sunset out the window. Desk personal were very friendly and helpful. It was centrally located to restaurants.
From the time of my reservation to the time I was there I had an excellent experience. The staff was totally awesome and pleasant and very helpful with my experience and time here. I would recommend this place to anyone who loves to have a great time and enjoy a great room!!!
We didn't spend too much time in our two queen bed room at the Comfort Inn, but one night before we went out for dinner, we saw an unwanted visitor from the corner of our eyes. There was a mouse on the loose! We reported to the front desk and were given a new room. But no refund was offered until we asked, and even then, it was only a partial refund (one night out of two). The response from the hotel was not swift. I am not sure what they did about the mouse, it could have easily run under the door and into another room before anyone from Comfort Inn caught it. The rest of the trip was fine, which is why I'm giving two stars. The pool left more to be desired and the pillows were uncomfortable, which were my two other gripes. Also, the first room smelled like vinegar when we walked in. But overall, it was about what you would expect for a budget hotel.. until the mouse showed up.…
This labor day weekend we decided to visit Ocean city Maryland. Haven't been since 2019. Covid didn't help much in Traveling here. Conveniently located in Gold Coast strip mall area. Check in process was taken care very quickly. Our room was was on the 5th floor. Clean and comfortable. Keurig.available type coffee maker, fridge and microwave in unit. Air conditioning unit worked extremely well. Shower pressure in shower awesome. Nice view of the bay from our room. Staff were very helpful and pleasant. Dennys restaurant next door convient. Good food. Pool on site very clean area. Washing machine and dryer on site which is great after a day at the beach. Which is 2 blocks away. You may drive closer to the beach and park nearby. Also Fox theater with movies on a rainy day. Definitely would recommend…
This hotel is located on the north end of the strip, 6 miles away from the Boardwalk. That was fine for me because I had a car. There is no shuttle to the boardwalk. You can not take towels out of the hotel to the beach which is located across the street from the hotel. It is a 2 block walk from the hotel to the street, then another long walk from the street through condominiums to the beach. (The beach is worth it, not at all crowded, family atmosphere). If you have small children with a lot of things to carry, chairs, toys, umbrella, holding hands of children, this can be daunting. There is no place to pull up and drop off your family and or things to get to the beach. You have to lug it all and walk through the very busy street which is literally a highway. Staff is friendly and informative. There is free tea and coffee in the lobby area near the snack shop. The Denny's is attached to the restaurant but it is filthy, loud and service was poor. Go elsewhere. The rooms in the hotel were average. They put us in a handicap accessible room which we did not ask for. As a result of this the shower was floor level and the floor would be soaked constantly. There is no made service and you have to go to the front desk for towels, soap etc. The elevator was filthy and throughout our stay it was never cleaned. The pool is indoors. The pool area was so hot and stuffy with poor ventilation we never swam in it. There are washers and dryers available however they only take quarters and soap is not available for purchase. However there is a Right Aid in the parking lot where the strip mall is located and you can buy some there (as well as beach accessories). Cost per load to wash or dry is $2. The room was so noisy we were awaken all night and early morning with people from nearby rooms, talking, throwing up, yelling etc. I would NOT recommend staying here if you need to rest. This hotel is overpriced for what you get.…
Disappointing stay at the facility. The electronic keys worked just once and had to get new keys 3 times during 4 night stay. Noticed several other guests go through same issues. They moved us from first room assigned because guests from lower floor complained about water dripping from their ceiling. Turns out the AC unit was leaking condensation into the room and the carpet was soaked and dripping floor below. The second room had no hot water in bathroom sink. The hot water in the shower ran for 3-4 minutes and turned cold. The worst part was the entire room shook apparently due to unstable washer couple of doors down. The damn washer was not secured until we left.
Mini vacation with other family. Mice, stained sheets, bed bugs! At almost $250 per night, we expected better accommodations. Should we visit Ocean City again, we will NOT stay at Comfort Inn Gold Coast.
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