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Residence Inn Portland Downtown/Waterfront

Traveler (190)
Room & Suite (118)
Dining (15)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders GreenPartner
Portland, Maine's only all suite hotel is located in the heart of the historic Old Port district. The Residence Inn by Marriott Downtown/Waterfront is perfect for business trips, family vacations, relocation, corporate housing, and small meetings. Business travelers will find easy access to all organizations in Portland, Maine. The hotel is near major attractions that include the birthplace of the poet Henry Wadsworth Longfellow, the Casco Bay Lines Ferry Terminal, Merrill Auditorium, Ocean Gateway Terminal, Cumberland County Civic Center, and Portland Museum of Art. Whether you are in town for a Maine lobster roll and blueberry pie or to sample the premier cuisine of the city's award-winning chefs, all are just a stone's throw from our doorstep. Book now to stay with us and experience legendary Marriott service.
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Property amenities
Pool
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar/Lounge
Breakfast included
Airport transportation
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Electric vehicle charging station
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
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Room features
Air conditioning
Microwave
Family Rooms
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Great View
Marina View
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:Unlock Member Rates!
Hotel deals
Hotel packages

Location

Full view
90Good for walkers
Grade: 90 out of 100
38Restaurantswithin 0.5 km
17Attractionswithin 0.5 km
1,069Reviews
255Photos
11Q+A
100Room tips
Traveler rating
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Popular mentions
What a great place... great location to enjoy the coast of Maine. plenty of places within walking distance to enjoy downtown Portland and the old port along the water's edge. Great breakfast included in the Room price, very clean, great rooms, great employees. just a very
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I stay at several of the Marriott chains in the US. This is one of the best. We checked in and Edith was customer friendly and very knowledgeable. She gave recommendations on several restaurants and was very positive and up beat. There is one of the best coffee places, Coffee by
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This is the second time we’ve stayed at the Residence Inn in Downtown Portland. We love this hotel because of the location (in close proximity to Old Port center), the spacious rooms to cost/value, and the complimentary breakfast. The last time we stay here, we were upgraded
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This Residence Inn was pretty much like all the Residence Inns we have stayed at, which means that it was a very good property with a good staff. My only objection comes with a strange query about what I've noticed at many hotels booked through booking websites. The staff sees
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Response from greeney300, Manager at Residence Inn Portland Downtown/Waterfront
Responded 2 weeks ago
Thank you for taking the time to provide us with your valuable feedback. We are very pleased to hear that you enjoyed the hotel, but I am sorry if you were disappointed with the view. I cant speak to what other hotels do, but I can assure we never give a guest a lesser valued room for booking through a third party company. I'm not sure if you are aware, but the room type you booked was a studio king suite. The rooms that have a view are booked as high floor studio suites. Some times this isn't always known without being able to talk to the hotel directly. Please know that you were not put in this room because of how it was booked. Also, if you are ever unhappy once you get to your room, just give the front desk a call and let us know. We are more than happy to move you to another room. We understand that you are still paying a lot of money to stay with us, and your happiness is of the utmost importance. It sounds like our staff actually treated you very well, and I thank you for saying so even though you weren't completely satisfied. Please just know that you are very much appreciated, and we would never want you to feel otherwise. I hope you'll consider coming back again, and if you do, please reach out to me personally. I will make sure are given a room to your liking. If there is anything else you wish to address about your stay, please feel free to contact me directly anytime. Thank you again for choosing to stay with us, and we certainly hope to see you again. Sincerely, Adam Green
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Everyone was incredible. It was like staying at a 5 star hotel. Adam was extremely helpful planning our trip and making sure everything was set for my wife's birthday. Our plane got in before the shuttle was scheduled to start so the hotel had one of their emloyees who was on
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Response from greeney300, Manager at Residence Inn Portland Downtown/Waterfront
Responded 2 weeks ago
Thank you very much for taking the time to provide us with your wonderful feedback. We are so pleased to hear that both you and your wife enjoyed your stay with us. We truly appreciate that you choose to spend such a special occasion with us at our hotel. It's great to hear stories like this about our staff going the extra mile. Thanks again for sharing this, and we hope to see you both again should your travels ever bring you back to the Portland area. Sincerely, Adam Green
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Sunrise view from our room
Loved the kitchen!
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12345624
I'm uncertain about connecting rooms. I do know they have two bedroom suites each with i's own bathroom. Between the two bedrooms is a living room/kitchen with a dining table.
0 votes
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I am sorry you have not been able to find contact information for our hotel, but this is the Trip Advisor website. You would would to visit our own website for something like this. You would want to contact either Matt Benson or Holly Henderson in our Sales Department. Trip Advisor does not allow us to post email addresses on this site, so you will have to contact the hotel directly at the phone number below. 207-761-1660 I hope this helps!! Thank you
1 vote
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Is this hotel close to the cruise port?
very close...only 2 blocks away
0 votes
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What is the closest restaurant in walking distance?
In addition to the restaurants mentioned, Sebago Brewing is just a block behind the Marriott. The grocery mentioned is worth a stop and does have very good pizza and sandwiches in the back available at lunch time (limited seating, tho). Ask the staff at hotel about their shuttle, they were very accommodating.
1 vote
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will the "shuttle bus" serve the airport?
Doubt it.
0 votes
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123
"Ask for 1st floor"
"ask for a corner room onthe 4th or 5th floor. the other rooms views are blocked by a large building under construction across the street."
"Busy in Summer and fall"
"You'll pay up for a waterfront room."
"We love the upper floors - King Studio or Suite"
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12345620
PRICE RANGE
US$107 - US$529 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMainePortland
NUMBER OF ROOMS
179
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