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This place is simply amazing. Roger Arroyo our personal Preferred Club Concierge, is awesome and on point with any request. On top of that, he is a super humble nice man. Cant forget about Ricardo the Bell Man up front at the resort, he’ll go...More
Our stay in Secrets Maroma was the most beautiful experience in our lifes, Great food, amazing service, awesome SPA. The layout of facility is perfect and the good thing of the Resort is nothing around it for 100 % Relax
My husband and I just returned from a 5 night trip to Secrets Maroma. We traveled from June 3rd to June 8th. We don't play on visiting any other resort in Riviera Maya again and plan on returning. The resort is absolutely beautiful. There are...More
This was our third stay at a secrets property and Maroma is one of the best. The food in the restaurants was excellent. We eat at all of them, and they were all good. The first night we eat at Portofino, the Italian restaurant, Luis...More
Our entire stay at the resort was wonderful! We have never visited an all-inclusive resort, and I am counting down until we can return. Our room was spacious, wonderful view, kept very clean, with lots of luxurious touches. Our room, and all buildings on the...More
Response from agentelaine | Reviewed this property |
I am actually a travel agent and this is my THIRD time to Secrets Maroma Beach. I absolutely LOVE this resort and "NO" there are no extra fees to pay upon check in. I have stayed at many all inclusive resorts and I know... More
I am actually a travel agent and this is my THIRD time to Secrets Maroma Beach. I absolutely LOVE this resort and "NO" there are no extra fees to pay upon check in. I have stayed at many all inclusive resorts and I know what to look for and this resort has it all. Just try to avoid the "extra sellers on site" - I think they are time share or similar. Or if you can say "no" easily, they offer a $500 spa credit. I did not do this presentation.