Hampton Inn Gonzales
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About
Here at the Hampton Inn Gonzales, you'll find exactly what you need. Whether you're traveling for business or pleasure, our spacious guest rooms offer king or queen-size beds, HD programming on 32" flat panel HDTVs, spacious work desks and complimentary wired and wireless high-speed internet access. Start your day off with our complimentary On the House hot breakfast and USA Today newspaper. Don't have time for a sit down breakfast, don't worry, we have you covered with our On the Run Breakfast Bags Monday through Friday mornings. Visiting with family and friends has never been easier with our Perfect Mix Lobby, just think of it as an extension of your guest room. Feeling restless and need to release some energy? We have that covered as well with our Jump Start Fitness Center and Indoor Swimming Pool. You can't go wrong with all that we have to offer and especially when we back it with our 100% Hampton Guarantee.
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Called several times and she then told me that possibly could recieve 5000 points not 15000. I called hilton corporate and they called and spoke to her and she stated that i was told to recieve 500 points only. I had already told case manager for hilton honors what happened and amount of points i was promised by mrs. Luther to be returned to my honors account. Well she told them she only told me 500 points and not 15000 points she lied to manager with hilton honors. Her general manager even backed up her lies when i tried speaking to her on phone. After I emailed picture of her business card with 15000 points written on it , hilton honors not only gave me the points promised to me, they also gave my credit on my account for night to put me 3 nights from diamond status with hilton honors. Thanks to Hilton honors for the help, and remember lying about something to someone doesn't pay when the truth is in the picture. I will never stay at this location ever again an d when I told g.m. she could care less. I advise anyone with honors points to nt sta y there. They will treat you same way, and will avoid reimbursing points at all costs even blatantly lying to Hilton corporate. Wish i was able to give negative points on review instead of at least 1. I would make it a negative 100 if possible. Don't lie when a photo tells nothing but truth for my side.
I understand that they are doing renovations after a hurricane but in my opinion this property should be shut down until they can get it “right”.
This is not the standard for Hilton. We ended up staying near door at another Hilton property that was newer and MUCH nicer.
Until this property gets an overhaul I wouldn’t stay here.
The not-so-good: Renovations from Hurricane Ida are ongoing and there are many amenities that suffer because of it. The pool is closed and the breakfast was subpar. There were basically only microwaveable sandwiches and granola bars for breakfast.
We were also put on the 4th floor in the middle of lots of room renovations where we saw no one else but heard lots of banging from our room. The mattress in our room was also hard and the blankets were scratchy. Had I known these things prior, I would have chosen another hotel.
"I know I can always count on a nice bed at a Hampton Inn, but I was unprepared this trip to battle such a bad smell."Read full review
"Business travelers will enjoy this hotel. On the more affordable end and very quiet."Read full review
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