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We get a room with a view on the swimming pool, but we had the view but from the bathroom...the room was not clean and the shower...horrible. The staff was the worst staff ever ! The price is too high for the room. Please, don’t...More
Thank Lucas M
Response from jame12345, Người quản lý at Heritage by Night HotelResponded February 5, 2018
Dear Lucas M,
Thank you very much for taking your time to leave us a comment!
We are happy to receive tourists feedback whether it is true or it is not true.
We absolutely do not agree with you in some points:
Firstly, Our hotel...More
Hotel very clean, excellent service with free breakfast which was adequate and excellent. You pay for extra coffee. NO heat in rooms only cold air which at 16 degrees means the floors are like ice. They do offer extra blankets. 9 of us stayed here...More
Response from jame12345, Người quản lý at Heritage by Night HotelResponded December 24, 2017
Thank you for taking your time to leave a positive feedback to us
We are happy to realize that you enjoyed your time very much in our hotel.
Honestly in the cold season in Phong Nha, few days has the temperature which is...More
My partner and I stayed at this hotel during our Vietnam vacation. It was pretty well run with big comfortable rooms. They have a great pool area with a stunning view. A tour group hooked us up with this spot, so Im not sure how...More
Thank Branden S
Response from jame12345, Người quản lý at Heritage by Night HotelResponded November 20, 2017
Thank you for taking your time to give us a 5 star review.
We are so happy to host you guys and know that you were enjoyable your time in our hotel.
Vo, Hotel Manager
This is probably one of the nicer places to stay in Phong Nha if you're not a backpacker.
Although rather basic the rooms are large with a big bathroom and the aircon worked quite well. The beds were very comfortable and it was very clean....More
This place has a nice swimming pool in the backyard where you can relax after Cave's exploration.
Furthermore, the rooms are wide as also the bathroom and the shower (it was huge).
However, the Hotel is fairly dirty, the staff do not speak good English...More