We arrived Phong Nha at 4am and booked this hotel in advance, there was someone waiting for us and also a bed even that e we booked the hotel for the preceding night. The owner was very kind and helpful with all our needs.
Not only were the rooms very clean, but the staff prepared a room for us way before usual check-in time as our overnight train got in at 7am, this was extremely kind of them! Whatever we needed help with they tried their best to accommodate. Breakfast is okay and they make sure to give you a takeaway breakfast if you are heading off earlier than it opens! For a quiet, well priced hotel I would definitely recommend this!
I arrived to Phong Nha by bus early morning, as many travellers do, but Ms Thuy and her mother were ready to welcome us. After a first misunderstanding about our reservation, we had our room even if it was 6 am. The 2-bed room was very simple but comfortable, clean and cheap! We left very early in the morning to take a plane, they helped us finding a taxi and prepare us take away breakfast. What impressed me more, was Ms Thuy extreme kindness and helpfulness for a situation I will tell you: I forgot in the room a sport-bra, almost new and not easy to find (women know... it's not easy to find a bra that fits you perfectly!). Our next destinations were Halong Bay and then Hanoi, before going back to Italy. I asked her if it was possible to arrange the transport of the bra to Hanoi, maybe with one of the buses bringing tourists from Phong Nha to Hanoi. I didn't want her to pay, I thought this way I could pay the driver myself. Well, she arranged a transport of my bra with a local transport company, sent me the address and I could have my bra back again (after some difficulties talking in English with the local transport company's officers, but it was funny and part of the experience!). I asked to pay but it was already done and Ms Thuy didn't ask me anything. I cannot do nothing but be gratefull and write this wonderful review about Mountain View Hotel and its owner! Almost 1 year is gone but I will always remember them and Phong Nha!…
Stayed here while we explored the national park and it was lovely. The staff are very kind and helpful, the room was clean, and renting a motorbike was cheap and easy. Simple but filling free breakfast, even at 6am so we could catch our bus. Would definitely recommend!
I would usually stay in hostel dorms but booked a private room here and don’t regret it at all. Super friendly staff, great free breakfast. Great location, with excellent scooter rentals. The rooms were comfortable and clean. Nothing to complain about everything was super! Thank you very much for a wonderful 3 nights
We stayed here for one night in Phong Nha & it was great. The staff were so friendly and the room was so clean and very spacious (no bugs/ants etc). Breakfast was also lovely. The woman working kindly let us check in early as we got the night bus which arrived at 4am. They also organised our trip to the caves & our bus to Hue. The man who worked there waited up with us the following night to make sure our bus arrived and we got on ok which was also at 4am. They provided us with water and a treat for the bus. Highly recommend staying here! Right beside resteraunts and nightlife. Easy tiger just across the road which has great nightlife and chance to meet people.
It was just perfect. The lovliest Vietnamese Lady saw to all our needs - opening the hotel at 4.20am, letting us into our room early, renting Motorbikes, booking tickets, complimentary water. And it was all relatively cheap! Bus Tickets were the same price or (mostly) more expensive elsewhere and she even gave me a small discount on renting the Scooter because I started at 2pm instead of right in t he morning. The rooms were pretty clean, a/c included. All in all I would recommend Mountain View Hotel 100%! And they have amazing coffee.
We had such an amazing stay here, would recommend to anyone staying in phong nha. The owner and her family were so hospitable and friendly. They even let us go to our room when we arrived at 4am, at no extra charge!!! The breakfast was delicious, we went for the fried rice and loved it. As for the beds, they were sooo comfy and has really soft duvets and sheets- wish I could take the mattress home. Not sure what the other reviews are about... maybe they should have stayed in their own beds at home! We rented the bikes and had such a good day visiting the caves - we had a little accident and the family more concerned about our wellbeing than the bikes and even offered us stuff to clean the graze! (This was down to us and not the bikes) would definitely recommend scooting about. Air-con everywhere!!! How amazing when it’s so warm, some places are stingy but here you have fully control! The owner helped up chose our next destination and booked our tickets at a very reasonable price. We were even given a free bottle of water on arrival. Really could not fault this place especially for the price! …
The hotel is ok. Simple but it offers everything we need! The staff is very friendly and helped us with anything. Good breakfast. Would stay here again. Recommend mountain view for who is looking for an affordable acomodation in a more quiet area.
We arrived in the middle of the night arround 4am at Phong Nha. The hotel is located just 300m from the bus stop, so that is easy. Normally we could only check in at 12, but the super friendly owner told us we could sleep (for free) in a spare room! That was amazing and we immediatly liked our stay. They can provide scooters, maps, bustickets, and everything with a smile! (The omelette at breakfast is top!) Rooms are clean and beds sleep very good. Thankyou so much for everything, we enjoyed it!