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Henann Tawala Resort Bohol

Brgy. Tawala, Panglao Island Bohol (Inside Henann Complex), Tawala, Panglao 6340 Philippines
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Traveler (118)
Pool & Beach (8)
Room & Suite (8)
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#4 of 9 hotels in Tawala
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Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Spa
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Breakfast buffet
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Brgy. Tawala, Panglao Island Bohol (Inside Henann Complex), Tawala, Panglao 6340 Philippines
Henann Tawala Resort Bohol
85Reviews0Q+A20Room tips
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B C wrote a review Feb 6
1 contribution
NOT MONEY WISE FOR FAMILY WITH YOUNG CHILDREN I’ve been to different local and international 5 star hotel but this was the only INCONSIDERATE HOTEL WE’VE BEEN TO! A HOTEL WITH RIDICULOUS YOUNG CHILDREN POLICY. We booked premiere room (1 queen size bed and 1 single bed). So dissapointed that this hotel charge us additional hefty amount of 2520php for my 8 years old Son and 6yo (who just turn 6 with a body size of 4years old). We asked the front desk officer and the manager if possible to waived the fee since my kids are still small and we always co-sleep in which they DECLINED! I asked them again and told them that I’m willing to pay the 1680 (extra bed and buffet breakfast for my 8years old) but waived my daughter’s fee amounting to 840 and we will just walk-in in their buffet since my daughter only eat scrambled egg. The manager said there’s no option like that, but I called the resto and said that they accept walk-ins with only 260php for the height of my daughter! The front desk officer and the manager NEVER CONSIDER ANYTHING. In ending we pay all the extra charges because of their ridiculous and inconsiderate policy for young children. Your extra charges is justifiable if we feel how luxurious the hotel was but we didn’t we just got a clogged bath tub on our room that took so much time to be drained Upon browsing their website. I read this about their hotel “Our customers are always our priority. We want to give them splendid accommodations, superb dining options, great facilities and efficient service set in renowned tourist destinations, with the aim of satisfying all their needs and creating new experiences for them without charging too much.” With the last line really? Not charging too much? Well never again in any Henann Hotel.
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Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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wandertripper wrote a review Jan 2024
Manila, Philippines383 contributions39 helpful votes
I just find the hotel's policy on young kids ridiculous.. 5 y.o are already charged half (825) of the adult rate (1650). And this rate changed when booked on the spot. Their fine print says prepaid is 1,456 but was silent that rate will change when extra person is booked on the checkin day. Room is literally just for 2 pax and only a kid below 4 y.o can stay without extra charge. We stayed 3 nights, checked in around 9PM the first day and still they aren't lenient to forego charging our kid the first night, who by the way just ate porridge for breakfast. And mind you, food is not allowed to be taken to the room (jollibee/mcdo chicken), only pica pica is allowed.. So if u still have hefty leftover after dining in the restaurants around Alona beach, put that to waste, you can't take it in with you in your room. Breakfast starts 6AM, we asked if they can just pack some for us even just bread, since we'll go dolphin watching early morning at 5:30. They won't allow! We paid for extra adult and a kid and said breakfast comes with the room, not with the extra charges we paid. I think other hotels offer to pack for their guests, others care for their guests and have better customer service. My friend who's a local also visited me around 5PM to bring me some delicacies (kalamay) that I can carry back home, but they were flagged that visitors are not allowed inside the rooms. Why, is this a dormitory that friends are not allowed inside the rooms? They aren't sleeping over. I just find the hotel's policies ridiculous compared to the many 5-star hotels all around the country. The only nice thing in Henann is location but the dismissive attitude of the staff and the overly strict policy is just discriminating and frustrating that you don't want to return to Bohol.. To compare, Solea is not strict as long as kids share the same bed with parents. Mithi Resort where we spent our first night also didn't charge small kids, which is the norm in almost hotels. Worst self-proclaimed luxury hotel I've been into. Never to all Henann chains again!
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Date of stay: March 2023
Value
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Trip type: Traveled with family
Room Tip: Avoid this hotel!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Karine Lumbo, Guest Services / Front Office at Henann Tawala Resort Bohol
Responded Jan 16, 2024
Dear wandertripper, Thank you for sharing your detailed feedback with us. We appreciate your insights, and we sincerely apologize for any inconvenience you experienced during your stay. Your comments are crucial for our continuous improvement, and we would like to address some of the concerns you raised. We understand your frustration with the policy regarding charges for young children. We recommend booking in advance, including the child, to ensure accurate preparation of room allocation. Our official booking site also explicitly states our policy for extra persons including children. With regard to outside food, our policy allows guests to bring outside food into the resort but it should be consumed at the restaurant and there is corresponding corkage fee. This fee is in place to cover the additional service and cleaning required when outside food is consumed at the resort. Concerning visitors, our policy is in place to prioritize the safety and security of all guests within the hotel premises. We regret any inconvenience that this may have caused and will review this policy to see if there are areas for improvement. We sincerely apologize for falling short of your expectations, and we hope to have the opportunity to welcome you back in the future. Thank you for your valuable feedback. Best regards, Karine Lumbo Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Travelpost1 wrote a review Dec 2023
Manila, Philippines3 contributions
+1
Amazing hotel. Rooms were very comfortable. Had a room that walked up to the pool. Highly recommended. Breakfast buffet was great. Would stay here again. However, our room was not a true access to the beach. Needed to walk to the beach. We could not use the pool next to the beach. Location was great. Near the beach restaurants, activities and entertainment.
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Date of stay: December 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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iLya K wrote a review Dec 2023
Sacramento, California281 contributions109 helpful votes
This is not a beachside property!!! Guests at Tawala are not allowed to use a pool by the beach and for this reason are given different color towels. The only pool allowed is the one locked within the building itself. Also the guests at Tewala cannot have breakfast at a restaurant by the beach, instead they are only allowed breakfast at Tawala building with the view of a parking on one side. You can have a similar “beach” experience in Scottsdale, Arizona.
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Date of stay: December 2023Trip type: Traveled as a couple
Room Tip: Book Hennan Alona instead.
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Response from Karine Lumbo, Guest Services / Front Office at Henann Tawala Resort Bohol
Responded Dec 18, 2023
Dear Mr. iLya K, Thank you for sharing your feedback following your stay at Henann Tawala. We appreciate the opportunity to address your concerns and provide some clarification. It's important to note that Henann Alona and Henann Tawala are separate properties, each with its own unique offerings and pricing structures. Guests at Henann Alona enjoy full access to the beachfront pool and other facilities as part of their package. In the case of Henann Tawala, guests have the privilege of accessing Alona Beach, utilizing sun loungers, and enjoying the restaurants in Alona, while the pool in Alona remains exclusive to Alona guests. We apologize for any confusion about breakfast venues. The breakfast area in the Tawala building is designed to provide a serene atmosphere, though we acknowledge your preference for a beachside setting. Your feedback is valuable, and we will consider how we can enhance this aspect of the guest experience. Regarding our location, we want to assure you that we do not advertise Henann Tawala as a beachfront property online. Our online channels accurately reflect our location and amenities, ensuring transparency for our guests. We appreciate your understanding and hope that despite these limitations, you found moments of enjoyment during your stay. Should you wish to discuss your experience further or have any additional concerns, please feel free to contact me at fom.htw@henann.com Thank you once again for choosing Henann Tawala Resort. Best regards, Karine Lumbo Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Donna Temple wrote a review Dec 2023
1 contribution1 helpful vote
There seems to be a scam going on. They accused us to causing Henna stain on the bedsheets. We did not have or use any Henna Tattoo. The stain might have been there when they changed the bedsheet. The staff said we would have to prove it's not Henna stain and it comes off if they wash the sheets. UNBELIEVABLE! Even up to now, we are still very unhappy with our experience with this hotel. This hotel charges like a 4 star hotel but the staff treat the guests like it's a BUDGET HOTEL. AVOID. It felt like we were scammed!
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Date of stay: February 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Karine Lumbo, Guest Services / Front Office at Henann Tawala Resort Bohol
Responded Dec 5, 2023
Dear Ms. Donna Temple, We sincerely apologize for the inconvenience you encountered during your last stay with us. Your feedback is invaluable to us, and we would like to address your concerns to ensure a better experience for our guests in the future. We understand the frustration you experienced regarding the alleged Henna stain on the bed sheet. We assure you that this is not a typical experience at our resort, and we take such matters seriously. Please accept our apologies for any inconvenience caused by the handling of this situation. To investigate further and take appropriate actions, we kindly request additional details such as your reservation name and dates of stay. This will enable us to identify the specific incident and address it with the utmost priority. Please contact me directly at fom.htw@henann.com. Regarding the accusation of a scam and the perceived treatment by our staff, we deeply regret that you felt this way. Our commitment is to provide exceptional service to all our guests, and we apologize for any lapses in meeting this standard during your stay. Additionally, we assure you that we will conduct further training of our staff to improve our services and ensure guest satisfaction in every situation. Your satisfaction is our priority, and we would appreciate the opportunity to regain your trust. Once again, we apologize for any inconvenience, and we look forward to the possibility of serving you better in the future. Best regards, Karine Lumbo Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kate O wrote a review Nov 2023
2 contributions
Our stay was amazing. All the staff were so nice and helpful. Especially Fritz and the front desk. The breakfast was very good. The rooms were nice, clean and spacious. The pool was great as well. The only down sides were the beach was not great for swimming. It’s very shallow and full of sea urchins. The only elevator also broke during our stay. Even with those minor issues the service provided by every staff member made up for it. Every encounter with staff was amazing.
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Date of stay: November 2023
Value
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Don't Stop Travelling wrote a review Nov 2023
Europe584 contributions41 helpful votes
Absolutely shocking experience on our first day. If I had not paid so much I'd have checked out and gone else where for the remainder of my stay. Firstly, breakfast is substandard, more basic than a 2 or 3* hotel. Coffee is an extra charge also. My partner who's diary intolerant asked for oat milk with her coffee (asked 4x to confirm oat milk) she's now got a bad belly ache as she asked again and they said no it's full fat milk. This is a severe problem if a 5* hotel cannot respect people's allergy requests if this was nuts for example or someone with more severe dairy problems this could have been ALOT worse. Anyway, she can enjoy a few days of belly aches and feeling sick from drinking full fat milk with her coffee thanks to Henann!! Breakfast options are really poor, practically no deserts just potted yogurt and slices of melon. I was woken up around 2am and through the night by screaming kids playing around outside out room up and down the corridor. Woken up again at 6am by the room next door playing music and singing loudly. Blinds in the room don't stay shut, so was awake at sunrise with a full daylight room even though I was struggling to get sleep as it was. Asked to change rooms due to noise and the blind, they stated I would need to check out at 11, and wait till 3pm to check in again to another room. I asked if I would then get a refund for the time I have no access to a room I've paid for (5 nights) they said no, I asked was their not a room we could move into as surely someone has checked out early, or one is available they said no, hotel policy is changing rooms is check out 11, and check back in at 3pm. Absolutely shocking for a aparent 5star hotel. I've stayed at various Henanns (Henann Alona) and various around Boracay prior to pandemic and have been fantastic, I've noticed PH has become very substandard since then in general with service and quality. I would not recommend Henann again and will definitely not be booking Henann Boracay for my next destination next week!! Also, you cannot use Henann Alona pools, and the Tawala pool is very small for the size of the resort and all links to pool access rooms meaning their isn't really any edge to lean and chill by as these are the rooms balcony/access. This resort just reminds me of a sister hotel within a main hotel (for example a riu and riu palace) where you can't use the better hotel and everything in yours is obviously a more budget version even though your paying alot of money still. Keep away, better value hotels. This hotel is asking for around £1500 for 5N, Absolutely ridiculous considering they can't even listen to an allergy request yet asking for high end prices. Stay away, go else where. You've been warned.
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Date of stay: November 2023Trip type: Traveled as a couple
Room Tip: Book another hotel, not Henann.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Curiosity62941321184 wrote a review Oct 2023
1 contribution2 helpful votes
The hotel charged us 350 pesos for a missing umbrella tip, beware they will turn the room upside down for money....what a way to treat customers. ,also heard they charged another family 750 for an unreturned pool towel...beware of this money making schene. Hennan you should be ashamed of yourselves.
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Date of stay: August 2023
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Aubrey of Tara Let’s Bagets wrote a review Oct 2023
2 contributions
+1
We stayed at Henann Tawala, and as always, it didn't disappoint! The spacious rooms provided a comfortable retreat, and the staff, ever attentive and friendly, made us feel truly welcome. The breakfast buffet, our favorite, offered a delightful start to our days. What sets Henann apart is the warm, homely ambiance. My mom always remarks on how relaxed and at home she feels at Henann Resorts. Situated just a few minutes away from the Alona Beach, the hotel becomes the perfect hub for your Bohol adventure. Security and convenience are paramount during travel, and Henann Tawala ensures a safe and hassle-free experience, allowing us to immerse ourselves fully in the beauty of Bohol. Another memorable chapter in our #HenannHopping journey! Thank you so much Henann Tawala!
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Date of stay: April 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Colin M wrote a review Oct 2023
Manila, Philippines26 contributions16 helpful votes
As frequent visitors to the Henan Resort in Bohol, we decided to book again for the October break. Unfortunately there were no rooms available in the main resort so we booked a room in the Tawala thinking nothing of it. Our son loves the resort and the main pool area near the beach. So our 6th visit here with him. Soon check in we were informed that we are not allowed to use the main pool as we are not guests in the main resort !!!!!!! To say it has ruined our holiday on arrival is an understatement and we now have to spend all week trying to keep our son from using the pool he loves. There was no help from the staff with only the standard, its policy, reply. We will definitely not be back and will not be recommending to friends ever again. It is not explained on the website that you cannot use most of the facilities that we would have expected when staying in the same resort. But apparently they are different resorts even though you can still room charge anything at any outlet.
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Date of stay: October 2023
Value
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
₱6,890 - ₱13,164 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesVisayasBohol ProvincePanglao IslandPanglaoTawala
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HENANN TAWALA RESORT BOHOL - UPDATED 2024 Hotel Reviews & Price Comparison (Philippines) - Tripadvisor

Frequently Asked Questions about Henann Tawala Resort Bohol
Which popular attractions are close to Henann Tawala Resort Bohol?
Nearby attractions include Alona Beach (0.4 km), Aluna Beach Lounge (0.4 km), and Putt Putt Mini Golf (0.4 km).
What are some of the property amenities at Henann Tawala Resort Bohol?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Henann Tawala Resort Bohol?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Henann Tawala Resort Bohol?
Yes, free parking is available to guests.
What are some restaurants close to Henann Tawala Resort Bohol?
Conveniently located restaurants include Garlic 'n lemon bistro, Shaka Bohol, and Bougainvillea Spanish Restaurant.
Are there opportunities to exercise at Henann Tawala Resort Bohol?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Henann Tawala Resort Bohol have airport transportation?
Yes, Henann Tawala Resort Bohol offers airport transportation for guests. We recommend calling ahead to confirm details.
Are there any historical sites close to Henann Tawala Resort Bohol?
Many travellers enjoy visiting Balay Kabilin (13.8 km).