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Henann Resort Alona Beach

Alona Beach, Tawala, Panglao 6340 Philippines
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Traveler (3765)
Room & Suite (730)
Dining (229)
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About

#1 of 9 hotels in Tawala
Location
Cleanliness
Service
Value
Travelers' Choice

Finding an ideal luxury hotel in Tawala does not have to be difficult. Welcome to Henann Resort Alona Beach, a nice option for travelers like you.

Free internet access is offered to guests, and rooms at Henann Resort, Alona Beach Hotel offer a flat screen TV, a refrigerator, and air conditioning.

During your stay, take advantage of some of the amenities offered, including room service and a concierge. Guests of Henann Resort Alona Beach are also welcome to enjoy a pool and breakfast, located on site. For travelers arriving by car, free parking is available.

During your visit, be sure to check out a popular Tawala burritos restaurant such as Sunset Grill Authentic Mexican Food, which is a short distance from Henann Resort, Alona Beach Hotel.

Henann Resort Alona Beach looks forward to welcoming you on your visit to Tawala.

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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Diving
Kids stay free
Parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Private pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Snack bar
Swimup bar
Poolside bar
Entertainment staff
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Shuttle bus service
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Business
Languages Spoken
English, Filipino
2524Reviews80Q+A100Room tips
Traveler rating
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ArvidLO wrote a review Feb 21
2 contributions1 helpful vote
Our recent visit (6 nights) at Hennan was far from the premium experience we anticipated. Despite the promise of luxury and top-notch service, our stay unfolded as a series of disappointments, revealing a stark contrast between the resort's price tag and the quality of its offerings. From the outset, the cracks in the facade of hospitality began to show. Staff members, seemingly more beholden to rigid "hotel policy" than to genuine guest satisfaction, greeted our concerns with bureaucratic rigidity rather than warmth and understanding. The interaction with the security team set a disheartening tone. Instead of feeling welcomed, we were met with suspicion and rudeness, exemplified by an encounter where a guard's hostility towards my wife for using beach chairs near the public area left us feeling more like intruders than valued guests. As we navigated the labyrinthine payment procedures and encountered inconsistent housekeeping standards, it became increasingly apparent that the management's focus lay more in micromanagement than in fostering a hospitable environment. Even simple requests, such as arranging a breakfast package for our early departure, proved beyond the resort's capabilities, highlighting a systemic inability to accommodate guests' needs. Furthermore, the frustration continued as even ordering a simple smoothie at the pool required direct payment, with no option to charge it to our room. This added inconvenience only served to compound our growing dissatisfaction. However, perhaps the most telling moment of our experience was the stark contrast in service when we attempted to borrow an umbrella. While at a cheaper hotel nearby, our request was met with prompt and accommodating assistance, at Hennan Premium Coast Resort Bohol, we were met with a service fee, adding insult to injury. In an industry where customer satisfaction should be paramount, Hennan Premium Coast Resort Bohol falls short in delivering anything resembling a premium experience. Instead, it offers a masterclass in disappointing its guests, leaving us feeling unwanted and unworthy. This level of disregard for guests' comfort and satisfaction is entirely unacceptable. If you're in search of a luxury getaway, look elsewhere.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Just don't choose Hennan.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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adrianbr0wn wrote a review Feb 19
Brussels, Belgium17 contributions9 helpful votes
I strongly recommend this hotel. It has the most attractive architecture in Alona Beach. It is located right on the seafront, but the bedrooms are tucked away at the back, so quiet. The bedrooms overlook a lovely deep swimming pool. The restaurant is excellent. Breakfast was probably the best of my 3-week stay in the Philippines.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Chris H wrote a review Feb 11
Shawnee, Kansas3 contributions
Do not stay at this hotel if you have any doubts about staying. We had to cancel our reservation due to the death/funeral of our two year old granson. This hotel refused to reimburse us for our cancellation due to their strict no cancellations policy.
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Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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ada venice B wrote a review Feb 10
2 contributions
ganda ng view and ng service nila sobrang malinis and comfy best experience and definitely worth it!! jssjsisiaoaisisusjsjjssiisissiakajajjaauuaajajjajajajajaizxjxnzjkzlaoaushsshsjusisisjssjjssjjsjsizuzgsgstetetsgsjsksos
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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David A wrote a review Feb 7
1 contribution
DO NOT GO TO THIS RESORT . THEY WILL treat you like trash. They don’t help you with anything. Won’t compromise on anything. Worst customer service ever at any resort I’ve ever stayed. Will suck you dry for every penny you have and will over charge you for everything. Customer service is the worst. I can’t be more straight forward. They don’t care about the customer and won’t refund or offer to work with you to move days. One star review. Stay away.
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Date of stay: February 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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soyoung sro wrote a review Feb 7
12 contributions10 helpful votes
It was horrible experience with the staffs and the way manage. I got a room which was extreme end from elevator, although I had requested. So I asked to change a room and got better one. The problem was when I asked for invoice to pay a night earlier of checkout. I found two towels were charged on my room. Thing is the hotel charged me due to two towels missed in the original room they have to me. Obviously I didn’t touch anything in the room. We were transferred another room under the service of the staff. They treated me as a thief to stole dirty towels without any checking. When I complained about it, the staff apologized. But you know what when I came to check out ithe charge was there and had to have same arguement again. If you stay this hotel, you should count number of towels if you don’t want to be treated as a thief for dirty towels.
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Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Guilly L wrote a review Jan 2024
1 contribution1 helpful vote
Well maintained beautiful resort. The main pool was crowded and noisy but the garden rooms provided a quieter alternative. From reception staff to room attendants, concierge, bell-boys and beach staff everyone was attentive and ready to help. Unfortunately we needed medical advice but the team provided 1st class assistance. A big ‘thanks’ to the resort manager and her team for ensuring we had such a memorable experience on our first trip to the Philippines.
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Date of stay: January 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Guest Relations, Guest Services / Front Office at Henann Resort Alona Beach
Responded 3 weeks ago
Dear Guilly L., Thank you so much for taking the time to provide a 5-star rating of your recent stay at Henann Resort Alona Beach. We greatly appreciate your kind words and are thrilled to hear that you enjoyed your overall experience at our resort. We also appreciate your feedback regarding our main pool. We understand that it can get crowded at times, and we apologize for any inconvenience this has caused. It’s good to note that our garden view rooms were able to provide a more peaceful and quieter alternative. We are also delighted to hear that our staff provided you with excellent service throughout your stay. We will make sure to pass along your kind words to them, as they will be thrilled to hear that their efforts were appreciated. Lastly, we are glad that we were able to assist you properly when you required medical attention. The well-being and safety of our guests are of outmost importance to us, and it’s wonderful to know that our team was able to provide the necessary support and assistance you needed during that time. Once again, thank you for choosing our resort and for sharing your feedback with us. We truly value your opinion and will continue to strive for excellence in all aspects of our guests’ experience. We look forward to welcoming you back in the future and providing you with another memorable stay. Sincerely, Lucky Dee N. Melligrito Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sam T wrote a review Jan 2024
1 contribution
It was a fabulous experience. We were able to enjoy our trip more because of the amazing service and accommodation from the resort. The hotel was clean, the food was great and the staff were nice. The place made our stay even better. Will definitely go back.
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Date of stay: January 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations, Guest Services / Front Office at Henann Resort Alona Beach
Responded 4 weeks ago
Dear Sam T., We would like to express our sincere gratitude for choosing Henann Resort Alona Beach for your stay. We take great pride in providing top-notch service, and your positive feedback truly motivates us to continue delivering exceptional experience to our guests. Your satisfaction is our utmost priority, and we are thrilled to know that we have succeeded in making your stay a memorable one. It has been an absolute pleasure having you here at the resort, and we hope to have the opportunity to welcome you back in the future. Sincerely, Lucky Dee N. Melligrito Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tim D wrote a review Jan 2024
3 contributions
Unfriendly toward us. They were more favoured with Korean people than us Also far too many Korean people and they were very rude and greedy I paid for premium room with access pool But the room look very basic. I ask for better room. They won’t do it or pay more
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Don’t book this hotel unless if you are Korean
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations, Guest Services / Front Office at Henann Resort Alona Beach
Responded 4 weeks ago
Dear Tim D., Thank you for sharing your feedback about your recent stay. We appreciate your honesty and want to assure you that we take all guest comments seriously in our continuous efforts to improve our service. We sincerely apologize if you felt that our staff was unfriendly towards you. It is never our intention to make any guest feel unwelcome or treated unfairly. Our team is trained to provide exceptional service to all our guests regardless of their background or nationality. We will address our staff to ensure that every guest receives the same warm and friendly treatment. We are also saddened to hear that our room didn’t meet your expectations. Located at the ground floor, the Premier Room with Direct Pool Access is one of the most-loved rooms of the resort due to its close proximity to the Main Pool and other resort facilities. It’s regrettable that this room appeared basic to you. We understand that different guests have different preferences when it comes to room amenities and structure. Hence, we offer a variety of room types to cater to various needs and budgets. Though we may not have made your stay a pleasant one, we are glad that you chose to stay with us. Thank you so much and we wish you all the best in your future travels. Sincerely, Lucky Dee N. Melligrito Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kathleen D wrote a review Jan 2024
3 contributions
Lovely resort, pool, and beach front. Large property with two dining areas. They have an adult only pool with swim up bar which was nice. Breakfast was buffet style and just okay food - busy service and you won't get a good cup of coffee. Central location to various shops and restaurants. Laundry is cheaper off resort. Not many vegetarian friendly food options on the resort, mind you this could be said for most of our time in the Philippines. We enjoyed our time here. Standard resort experience.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
₱8,920 - ₱15,876 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
henann resort, alona beach hotel panglao island
LOCATION
PhilippinesVisayasBohol ProvincePanglao IslandPanglaoTawala
NUMBER OF ROOMS
400
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HENANN RESORT ALONA BEACH - UPDATED 2024 Hotel Reviews & Price Comparison (Tawala, Philippines) - Tripadvisor

Frequently Asked Questions about Henann Resort Alona Beach
Which popular attractions are close to Henann Resort Alona Beach?
Nearby attractions include Alona Beach (0.3 km), Aluna Beach Lounge (0.2 km), and Putt Putt Mini Golf (0.3 km).
What are some of the property amenities at Henann Resort Alona Beach?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Henann Resort Alona Beach?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Henann Resort Alona Beach?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Henann Resort Alona Beach?
Yes, free parking is available to guests.
What are some restaurants close to Henann Resort Alona Beach?
Conveniently located restaurants include Garlic 'n lemon bistro, Shaka Bohol, and Bougainvillea Spanish Restaurant.
Are there opportunities to exercise at Henann Resort Alona Beach?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Henann Resort Alona Beach have airport transportation?
Yes, Henann Resort Alona Beach offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Henann Resort Alona Beach?
Yes, dry cleaning and laundry service are offered to guests.
Does Henann Resort Alona Beach offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Henann Resort Alona Beach?
The staff speaks multiple languages, including English and Filipino.