Found this gem by accident. It’s down a side street a little off the main beach road but only a 10 minute walk to the beach front. Very quiet location but hustle and bustle of Pangalao easily accessible. Hotel run a free shuttle bus if you don’t want to walk. Staff are very pleasant and because it only had 6 rooms the service feels very personal. Rooms are spotlessly clean suites with a full lounge area and bedroom. All rooms open onto the pool and have a lovely patio area. Love the early evening free tapas. There’s also a number of bars and eating places close by if you don’t want to go onto the main beach area.
We booked this hotel 2 months ago and 11 days later(on Christmas Day!) they informed us to cancel our booking. They told me “you booked just this month. And we notice that there’s booking who came first before yours” I just can’t believe how they defend themselves and letting us know 11 days later, on Christmas Day. Yes we had very unpleasant experience.
The whole stay was slightly unpolished and didn’t make you feel welcome. As soon as we arrived before we even put our bags down we were asked for payment. We’d also been sent a fairly aggressive email a few dats before saying if we didn’t confirm the booking via email it would be cancelled (we booked via booking.com). There is just no character to the hotel. The hotel is small and noisy. There is a bar across the road that did karaoke until late which we could hear in our room. Breakfast was forced upon us earlier than we wanted and they were not willing to amend the menu for my vegetarian boyfriend. The hotel is quite far from the town but there is a shuttle that runs at certain times of the day. There aren’t any sunbathing areas in the hotel and all of the rooms look across the pool into one another (the pool is quite thin so actually you feel fairly close to the other room). The staffs English at the front desk also was not amazing... The rooms themselves are fine and have a comfy bed. We later moved to a hotel that was basically a much better version of Sea Pearl (and half the price) called Island World so id recommend booking that instead. …
I came with my wife from Spain, the hotel was beautiful it's true ;;cigarettes in the pool cause the smokers around... + A hygienic buffer in the bathroom when we arrive, i asked the manager to the reception...he said " he is a vacation !' we are doing the South Asia tour, seeing other countries,maybe another surprise elsewhere.. i can't find my 200$ that i stayed in my bedroom..lost or stolen??? i'll never know.. Best regards W.D
Beautiful hotel but that’s all!! the benefits are not up to the height, it's not clean... the manager is not here, the excursions are very badly organized... you must pay all cash!! Go to another hotel.