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Embassy Suites by Hilton Louisville East

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Traveler (67)
Room & Suite (153)
Dining (30)
Ratings and reviews
Certificate of Excellence
  • Excellent72%
  • Very good20%
  • Average5%
  • Poor2%
  • Terrible1%
Travelers talk about
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What's included
Free Wifi
Free Parking
Free Breakfast
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
Fitness center
Multilingual Staff
Pets Allowed
Wheelchair Access
3 Star Hotel
Offers from Embassy Suites by Hilton Louisville East
Special Offer: Double Points, Every Stay
Hotel deals
View all hotel information
Location and contact
9940 Corporate Campus Dr, Louisville, KY 40223-4032
Hotel website
17.6 km to Standiford Field
25 restaurants are within a 2 km radius
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,332)
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1,322 results
Traveler rating
940
264
68
30
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LanguageEnglish
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Show reviews that mention
All reviewsevening receptioncooked to order breakfastmanagers receptiongreat hotelcomplimentary breakfastbreakfast was excellentpool and hot tubbeautiful lobbybreakfast staffa great staywe've stayedthe breakfast areadefinitely stay here againbusiness tripbeds were comfortablechurchill downsmonty
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1 - 5 of 1,322 reviews
Reviewed 6 days ago via mobile

My wife and I hosted our family reunion at this location. The conference room was spacious and staff was accommodating. Food was awesome and the prime rib was tender and delicious. Rooms were very comfortable, the hotel had a Great Happy Hour, delicious and free...More

Thank JLMiles
Response from Erin F, Director of Sales at Embassy Suites by Hilton Louisville EastResponded 5 days ago

We enjoyed hosting your family for your reunion! It sounds like you took advantage of all our great amenities here at the hotel, from our spacious suites, to our full service catering team. Embassy really is a wonderful choice for events such as these. Tell...More

Hotel's Favorite
Reviewed 31 March 2018

After a couple of days hiking in Mammoth Cave we needed a hot tub/spa at the end of a family getaway. Turns out is hot tubs are not much of a thing in KY. Embassy Suites to the rescue with pool open until midnight. It...More

3  Thank 88simone
Response from Erin F, Director of Sales at Embassy Suites by Hilton Louisville EastResponded 3 April 2018

Thank you for sharing your experience!

Reviewed 1 week ago

Had a nice stay with only a few complaints. The bed was not very comfortable and the bathroom did not have a vent fan so when we showered, the mirror was so steamed up that we couldn't see in it. They have a free breakfast...More

Thank 346bettyem
Response from Erin F, Director of Sales at Embassy Suites by Hilton Louisville EastResponded 5 days ago

What fantastic news that a recent stay will now become a whole group with us in the future! We look forward to helping you plan your family reunion!

Reviewed 1 week ago

We were in town for a basketball tournament and this was a recommended hotel. Our suite, though next to the elevator, was nice, quiet, and clean. Very comfortable. The complimentary breakfast was great, full breakfast with eggs, biscuits & gravy, bacon, etc, etc. It was...More

Thank mconroy2015
Response from Erin F, Director of Sales at Embassy Suites by Hilton Louisville EastResponded 5 days ago

I am glad to hear you enjoyed your stay for the recent basketball tournament in Louisville. Our suites are great for families, providing extra space to relax in between games. The Embassy famous made-to-order breakfast is a wonderful value for our guests, and free to...More

Reviewed 1 week ago

The staff had great customer service. It was just too many maintenance issues & inconveniences with different amenities inside the facility. The staff tried their hardest to make each guest feel comfortable despite all the mishaps.More

Review collected in partnership with Embassy Suites Hotels
Thank Whitney L
Response from Gary B, General Manager at Embassy Suites by Hilton Louisville EastResponded 1 week ago

Dear Whitney L, Thank you for taking the time to post a review of your stay with us. I am so happy to know that you found our staff delivered great customer service. I am sorry that you encountered maintenance issues and inconveniences with amenities....More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Business Center with Internet Access
Breakfast included
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$138 - US$292 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Louisville
#2 Family Hotel in Louisville
#3 Business Hotel in Louisville
#3 Romantic Hotel in Louisville
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$138 - US$292 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Louisville
#2 Family Hotel in Louisville
#3 Business Hotel in Louisville
#3 Romantic Hotel in Louisville
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveler (67)
Room & Suite (153)
Dining (30)
Pool & Beach (17)
Amenities (53)
Business Center & Event Rooms (17)
Family and Play Areas (2)
Questions & Answers
Ask a question
Janet W
30 June 2018|
Answer
Response from Erin F | Property representative |
I started at the Embassy in October of last year and the pet policy has been the same. As a brand, Hilton has not indicated that this will change and that we will continue to accept pets with the required pet deposit... More
0
Votes
mwoodall
10 October 2017|
AnswerShow all 3 answers
Response from Jenee O | Reviewed this property |
Yes I do believe so!
0
Votes
dogloverinwv
27 June 2017|
AnswerShow all 3 answers
Response from Linda H | Reviewed this property |
Not sure on an outside area for your own barbecue...you need to call the hotel on this one. All of the rooms are the same, we normally stay away from the elevators, quieter. No valet parking, parking is very close to the... More
2
Votes
Room Tips
"We were on the 4th floor in the corner and liked that location. Quiet but you didn't feel tucked away or..."
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"Don't ever accept a room by the elevators or the ice machines/vending machines."
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"Go with higher floor. Atrium area very loud."
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"I like the corner rooms - quiet and spacious."
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