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Four Points by Sheraton Lexington

Traveler (90)
Room & Suite (38)
Dining (20)

About

Location
Cleanliness
Service
Value
Located in the world-famous Bluegrass region of Kentucky, the Four Points by Sheraton Lexington is just minutes away from the city's business district, and the University of Kentucky.
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Property amenities
Pool
Free parking
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
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Room features
Air conditioning
Non-smoking rooms
Good to know
HOTEL CLASS
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166Reviews
118Photos
0Q+A
24Room tips
Traveler rating
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  • 30
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Popular mentions
My girlfriend and I stayed a weekend at this hotel. The first room we got had a broken/leaking toilet to which they responded with "do you want to stay in this room and just not use the toilet a lot?". We said of course not and got a different room. The rest of the stay
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Response from cbentley_Lex, Manager at Four Points by Sheraton Lexington
Responded 2 days ago
Dear David, Thank you for taking the time to share your valuable feedback. My name is Christine Bentley and I am the Event Manager at the Four Points by Sheraton Lexington. It has come to my attention that the experience during your recent stay did not meet your expectations. For this, I sincerely apologize. The experience you described is not characteristic of the level of service our associates strive to provide and is unacceptable. I would love the opportunity to hear more about your recent stay in an effort to prevent this issue from occurring in the future. I do see that you booked your stay through Trip Advisor, which is a separate entity from our hotel, which means we unfortunately we can't assist in the refund process. I know that must be frustrating and I am sorry that has happened to you. Please let me know the best contact number and time to reach you, or feel free to contact me via phone anytime at 859-825-8006. I look forward to speaking with you in order to restore your confidence in the Four Points by Sheraton Lexington. Sincerely, Christine Bentley Event Manager Four Points by Sheraton Lexington cbentley@fourpointslexington.com 859-825-8006
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This hotel is Very outdated. Beds are hard as a rock and the slats under them are broke. The Pool couldn’t fit anymore than 4-5 people and very cold. Hotel clerk was dry. Lobby smelled like cigarettes and marijuana.
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The hotel seems old but our room was clean. All employees seemed very nice. It does have a nice lobby/library sitting area. The shower/tub has a neat fixture that dispenses shampoo, conditioner, and body wash. We got a fairly cheap price but I don’t think I would pay the regular
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+1
We were nervous when we were pulling up because the outside looks a little rundown. Clearly the inside has recently been redone. The entire inside was like new. Our room was very clean and very nice. The bed and pillows were comfortable. The bartender, who was also the sole
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Response from cbentley_Lex, Manager at Four Points by Sheraton Lexington
Responded 2 days ago
Thank you so much for your review! We are happy to hear about your stay! Please come back and see us soon!
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The front lobby and the rooms are nice, but the hallway needs some work. I did enjoy having the soap dispensers in the shower. The hotel is close to fast food restaurants, Alltech Arena, and I64. The employees could have been friendlier.
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Previous
Album Categories
All photosTravelerRoom & SuiteDining Pool & BeachBusiness Center & Event RoomsFamily and Play Areas
Photo provided by managementFour Points by Sheraton Lexington
Standard Double
Red Mold in Shower Head
THE outlet for the desk
Bathroom door dragged along tile and stuck
view from our window onto a roof (dirty and needed work)
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"3rd Floor is the best location because no one is above you for noise."
"Choose another hotel entirely."
"Top floor at back of hotel for quiteness."
"Top floor, end room"
"Higher floors are quieter"
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PRICE RANGE
US$98 - US$221 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
four points by sheraton lexington hotel lexington4 points by sheraton lexingtonfour points lexingtonsheraton lexingtonlexington sheratonlexington four points
LOCATION
United StatesKentuckyLexington
NUMBER OF ROOMS
174
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