Residence Inn Lexington Keeneland/Airport
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About
#20 of 84 hotels in Lexington
Location
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Value
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Parking
Wifi
Hot tub
Indoor pool
Heated pool
Breakfast buffet
Snack bar
Vending machine
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Meeting rooms
BBQ facilities
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Fireplace
Housekeeping
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Modern
Location
38Car recommended
Grade: 38 out of 100
20Restaurantswithin 1 km
1Attractionwithin 1 km
368Reviews13Q+A79Room tips
Reviews
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We stayed two nights while traveling from Wisconsin to celebrate our 28th wedding anniversary at the Asbury Outpouring in Wilmore. Several less-than-stellar reviews left me hesitant to book any of the options nearby but we decided on the Residence. While I understand that some reviewers have legitimate gripes, this was a lesson in giving more weight to recent reviews and overall ratings than to the dissatisfied ones. We were VERY pleased with almost everything about our stay. Very pleasant and helpful staff, nice room (king studio), clean, super comfy bed and pillows (we like soft/fluffy), full-size refrigerator with ice maker and full, fresh ice bin, good location (easy, short drive to Asbury). A big “well done” to all those responsible for the hospitality we experienced. Two things that I think they could improve on: the pool temperature (about 75 according to the thermometer and too cold IMO, but hot tub was nice and more important to us) and breakfast selections which were okay but not at the same standard of just about everything else we experienced. I think they would do well to expand their food area (not seating area but where they put out food) as they’re pretty limited by the current space available. Totally will stay again though if we’re ever back in the area.…
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Date of stay: February 2023Trip type: Traveled as a couple
Room Tip: Loved having Texas Roadhouse nearby and lots of other dining options too in walking distance.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
19 of us got together in Lexington for our annual mini reunion. We chose the Residence Inn because of Kristen in the group reservation office! She was amazing to work with and gave us a great deal. We had people coming in from Washington State to Washington DC. She made sure the shuttle was available to get us to and from the airport. And the driver Bre was there to help us get around the area going out for dinner. Beautiful hotel and great staff!!
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Date of stay: April 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Driving from Denver to the East Coast for Christmas, we made several hotel reservations along the way. One of these was the Residence Inn Lexington Keeneland/Airport. After 9 hours in the car, we had to wait over 10 minutes for the front desk person (whom we later learned was the hotel manager) to come out from the back room (she claimed she was on the phone back there). We got the keys to our room and brought our bags upstairs, noticing that the floor of the lobby and elevator were filthy. When we got to our room, it was clear the housekeeping here was also subpar. We were too tired to switch rooms but we later regretted staying in that room. The bed was horrible, the worst night’s sleep we’ve ever had. Each time me or my husband changed position, the other was tossed up in the air. It was like trying to sleep on an air mattress. We told the desk clerk at checkout and he gave us a $50 credit. This is the only time I’ve been in a hotel and didn’t see any housekeeping carts anywhere, so no wonder the place was dirty. With the lack of concern over the cleanliness of the facility, along with the terrible bed, I would not recommend staying there.…
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Adela Yohe, General Manager at Residence Inn Lexington Keeneland/Airport
Responded 7 Feb 2023
Dear Debbie K Thank You for choosing to stay with us on your recent trip to Lexington. We are so sorry to hear your stay was not good. We strive to ensure our guests have a pleasant stay. We take cleanliness very seriously and have addressed all your concerns with the Team. Sincerest Apologies. A.Yohe
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
When you walk through the door you step into their beautiful expansive sitting area (also used for their breakfasts) and you’ll fall in love with the place! Quick check-in, check-out. Our room was fantastic: -kitchenette with dining table and chairs, frig, micro, dishwasher, and coffeemaker -massive couch and ottoman -king bed, nightstands on both sides -separate sink area, large closet, and enclosed tub/toilet area. The layout was fabulous in one large room. TV rotates from sleeping area to the sitting room. Plenty of outlets, including USB. Breakfast was excellent: -Juices, coffee (including cold brew), teas -good thick oatmeal, cold cereals, yogurts with LOADS of toppings -many more hot items including red potatoes, scrambled eggs, Canadian bacon, muffins with egg and cheese, and French toast We could see that outdoors had seating as well, along with a grill, but it was much too chilly for that! Great place-wish we needed to stay longer! Don’t hesitate to book here!…
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Date of stay: February 2023Trip type: Traveled as a couple
Room Tip: Plenty of (free) parking
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Unkept and dirty. This sums up the condition of this Residence Inn. We checked in late at night, into a 2 bedroom suite. The room had a terrible unpleasant smell, and the beds were sloppily made - almost looked slept in. The bathroom floors were dirty - hair and dirt in the corners. And no carpeted surface seemed to have been vacuumed in days - including the hallways and elevators. Just a very yucky feeling and I didn’t want to spend a minute longer in the room than necessary. We stayed here two nights and never once saw a housekeeping staff member. Our room was never serviced. An overall unpleasant experience.
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Date of stay: December 2022Trip type: Traveled with family
Room Tip: Don’t stay here
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Adela Yohe, General Manager at Residence Inn Lexington Keeneland/Airport
Responded 9 Dec 2022
Dear Travler1027 We are so sorry to hear we fell short of your expectations during your recent stay. We strive to ensure our hotel is clean and welcoming. We have shared your feedback with the team to address your concerns. We hope you will give us another opportunity to serve you again. Sincerely A.Yohe
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As a long time Marriott member this was just bad in too many ways. Our room wasn't clean or in good condition. The main TV had wires and boxes hanging from it (like it wasn't worth it to snake the lines in the wall?) , the refrigerator hadn't been wiped out and the tile floor was chipped, there were bare spots in the carpet in the main sitting area, temperature controls weren't accurate and the windows didn't open. Staff - as we were sitting outside in the courtyard one afternoon, my room key didn't work to get inside and the staff at the two Front Desk just ignored me -- even when I knocked. I went to another door and it opened. There's more - the second room where my son and his wife stayed had issues too -- gross mildewed ceiling in shower / tub, smell in the room. So two rooms full of misses. It doesn't look like this was a one off. Might be time to find a new home base.…
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Adela Yohe, General Manager at Residence Inn Lexington Keeneland/Airport
Responded 29 Sep 2022
Dear sunbun22, We strive to ensure our guests have a great experience and sincerely apologize for missing the mark with you. We have shared all your feedback with the team to ensure we address any issues. We hope to have another opportunity to serve you again. Thank You A.Yohe
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not from here . I enjoyed my stay in this hotel but major problem needs work with staff. the staffing needs major work with being professional . Only person I seen helping me was a lady name Tina. Not to mention the fact that at one time I witness her being insulted and harassed by one of the guest . I really hope that person no longer stays in the hotel but I felt bad for her . Please train your employees to be better people .
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Adela Yohe, General Manager at Residence Inn Lexington Keeneland/Airport
Responded 9 Sep 2022
Dear Big_money_6, Thank You for choosing to stay with us on your trip to Lexington. We apologize everything wasn't as good as it should have been. We strive to ensure our guests have a great experience with us. We will share your feedback with the Team to ensure we don't miss on our service again. Thank You for your feedback. We hope you will give us another opportunity to serve you. Sincerely A.Yohe
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was a little mini suite , carpet needed updated bug staff friendly good for extended stay. Fill fridge etc airport pick up drop off and continental breakfast only draw back not gluten free and problem bath
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Date of stay: June 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
My wife and I stayed here as they refinished our hardwood floors, so we were here for nearly a week. We had a very spacious 2 bedroom 2 bath suite. Very clean. The property is very well maintained with an indoor pool and hot tub. What made our stay special was Jean at the front desk. She was always looking out for our needs and if she could help out with anything. 5 star Marriott performer in my book. Also, Amnal, who provided a beautiful breakfast offering every day, with a pleasant smile and hello. Highly recommend.
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Date of stay: April 2022Trip type: Traveled on business
Room Tip: They do have an outdoor fireplace and seating area around it. Plenty of parking and many great...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We used this hotel in 2019 for a birthday weekend since we could rent a 2 bedroom suite and have everyone in one location. The room was nice and plenty of room. There was a large crack in one of the doors which seemed like someone tried kicking it in at some point which to me seems like something maintenance would attempt to fix. Breakfast ends at 9 am so if you like to sleep in and enjoy free hotel breakfast, this isn't the place for you. The pool was FREEZING cold but the kids didn't seem to mind. The hot tub was broken so it made the cold pool even worse. Overall the stay wasn't horrible but there werea few things that could have made it better.
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Date of stay: February 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$140 - US$212 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
residence inn lexington keeneland / airport hotel lexington
LOCATION
United StatesKentuckyLexington
NUMBER OF ROOMS
104
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Claim Your ListingRESIDENCE INN LEXINGTON KEENELAND/AIRPORT - UPDATED 2023 Hotel Reviews & Price Comparison (KY) - Tripadvisor
Frequently Asked Questions about Residence Inn Lexington Keeneland/Airport
Which popular attractions are close to Residence Inn Lexington Keeneland/Airport?
Nearby attractions include Beaumont Bar and Grill (0.2 km).
What are some of the property amenities at Residence Inn Lexington Keeneland/Airport?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Residence Inn Lexington Keeneland/Airport?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Residence Inn Lexington Keeneland/Airport?
Guests can enjoy free breakfast, barbeque facilities, and a snack bar during their stay.
Is parking available at Residence Inn Lexington Keeneland/Airport?
Yes, free parking is available to guests.
What are some restaurants close to Residence Inn Lexington Keeneland/Airport?
Conveniently located restaurants include BRU Burger Bar, Zen Sushi & Sake, and Sahara Mediterranean Cuisine.
Are there opportunities to exercise at Residence Inn Lexington Keeneland/Airport?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Residence Inn Lexington Keeneland/Airport have an airport shuttle?
Yes, Residence Inn Lexington Keeneland/Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Residence Inn Lexington Keeneland/Airport have airport transportation?
Yes, Residence Inn Lexington Keeneland/Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Residence Inn Lexington Keeneland/Airport?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Residence Inn Lexington Keeneland/Airport?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.